Lennox Reviews | Glassdoor

Lennox Reviews

Updated March 22, 2017
181 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
89 Ratings

181 Employee Reviews

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Pros
  • Great work/life balance and friendly environment (in 13 reviews)

  • Good benefits includes 401k and profit sharing (Got a check every year) (in 11 reviews)

Cons
  • Senior management has an agenda that doesn't always mesh with reality in the field (in 6 reviews)

  • There is a golden circle in the upper management and if you cross it, you're done- being right or doing the right thing doesn't matter (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Metallurgical Engineer in Carrollton, TX
    Current Employee - Metallurgical Engineer in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (Less than a year)

    Pros

    Great work/life balance. Management very knowledgeable and generous with their knowledge and time. Good benefits. Lots of opportunity to advance ones career. Lots of company sponsored activities. Most of the employees I've met are good people.

    Cons

    Some employees that have been here for a long time have adhered to bad habits and waste a lot of time.

    Advice to Management

    None. Keep up the good work


  2. "good place to work in Dallas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Richardson, TX
    Current Employee - Marketing Specialist in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (Less than a year)

    Pros

    good work environment and place to work

    Cons

    a very formal structured culture


  3. "The good the bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than 10 years)

    Pros

    Great people. Good pay. Growth potential. Improving culture. The company has grown impressively over the years and looks like it will continue. Good 401k program.

    Cons

    Management can be over bearing. Benefits have been reduced for each of the last ten years. Pension benefits no longer exist. Some departments operate as if it is still a small company. No real training available. Raises are usually less than inflation.

    Advice to Management

    Make benefits better. Train managers to improve people skills. Keep improving the culture.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company...not sure about current environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Auditor in Richardson, TX
    Former Employee - Internal Auditor in Richardson, TX
    Recommends
    Positive Outlook

    I worked at Lennox full-time (More than a year)

    Pros

    Good benefits. Great on the job training.

    Cons

    Management changes negated previous arrangements for career advancement.


  6. "Do not believe everything"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Richardson, TX
    Former Employee - Call Center Representative in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lennox full-time (Less than a year)

    Pros

    Excellent pay, great benefits, Weekends off, great time

    Cons

    slow to make permanent, high turn over, horrible training.

    Advice to Management

    Improve your training program.


  7. "Bad place to work"

    Star Star Star Star Star
    Former Employee - Auditor in Richardson, TX
    Former Employee - Auditor in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lennox full-time (More than a year)

    Pros

    I'm having a hard time of thinking of very many...

    Cons

    Management does not care about you.

    Advice to Management

    How many good employees have to quit before you start listening to their feedback?


  8. "Awesome company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager of LPP in Milwaukee, WI
    Current Employee - Store Manager of LPP in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (Less than a year)

    Pros

    Culture, compensation, associates, management, business model, OEM,

    Cons

    N O N E !

    Advice to Management

    Keep up the good work!


  9. Helpful (1)

    "Counter Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Sales Associate in Roanoke, VA
    Current Employee - Counter Sales Associate in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than a year)

    Pros

    Great place to work!!!!! The company desires to see employees excel in their positions and encourage advancement of desires. Very family friendly company to work for.

    Cons

    Nothing negative to say about this company. I have recommended several positions to friends. I can say enough how wonderful this company is to their employees.


  10. "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox full-time (More than 8 years)

    Pros

    it is a great place to work when its a good working team

    Cons

    I have been working for Lennox for 13 years I started back in 1999 work as a Counter Sales associate for 4 years than the offer me a management position for a new store I took it was a great opportunity work in that position for 4 more years than I wanted to move to another state I asked for a transfer they did not gave it to me I even said that I will do something else I'm bilingual but no they did not gave me nothing. I move I gave them 3 months’ notice because I wanted to come back. I did got rehired 3 years ago but the manager that hire me back started me at the lowest pay rate like if I had no experience at all I just find out that the new people that are getting hire now are getting pay a 25% more than me. I don't want to say this but I feel discriminated I have being passed 2 times for management position instead they bring people that don't know what they are doing and guess what I'm the one that have to train them I'm just getting tire of this they just keep promising and I don't get promoted and don't get an raise. I don't think I deserve this I get pay almost the same as back in 1999 when I first got hired


  11. Helpful (1)

    "Lennox IT role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Richardson, TX
    Former Employee - IT Project Manager in Richardson, TX
    Recommends
    Approves of CEO

    I worked at Lennox full-time (More than 3 years)

    Pros

    Good pay if you can negotiate that upfront
    Good people & quite a positive environment
    Trying to change with the winds of change in IT technologies (Agile, Cloud, Biz-IT vs IT standalone)

    Cons

    Long tenures of people resistant to change
    Promotions mostly based of merit but heavily leaning on longer tenures
    Lots of islands of knowledge/single man skill sets; hard to get it out of them for benefit of the company

    Advice to Management

    Look into the PROS & CONS and do something about it



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