Lennox Reviews | Glassdoor

Lennox Reviews

Updated March 6, 2017
25 reviews

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2.0
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Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
13 Ratings

25 Employee Reviews

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Pros
  • Great work/life balance and friendly environment (in 14 reviews)

  • Good benefits includes 401k and profit sharing (Got a check every year) (in 11 reviews)

Cons
  • Senior management has an agenda that doesn't always mesh with reality in the field (in 6 reviews)

  • There is a golden circle in the upper management and if you cross it, you're done- being right or doing the right thing doesn't matter (in 5 reviews)

More Pros and Cons

  1. "Bad place to work"

    Star Star Star Star Star
    Former Employee - Auditor in Richardson, TX
    Former Employee - Auditor in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lennox full-time (More than a year)

    Pros

    I'm having a hard time of thinking of very many...

    Cons

    Management does not care about you.

    Advice to Management

    How many good employees have to quit before you start listening to their feedback?


  2. "Senior Manager, Regional Operations"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than 5 years)

    Pros

    Good people to work with throughout the company. The company is growing and continues to expect growth as the economy continues to rebound.

    Cons

    Very sales driven, with very little input from the field operations team. Senior management has an agenda that doesn't always mesh with reality in the field.

    Advice to Management

    Separate Distribution and Sales, with different executives over each who then report into the CEO. That makes the functions peers versus one always trumping the other.


  3. "Not so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brazing in Stuttgart, AR
    Current Employee - Brazing in Stuttgart, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than 10 years)

    Pros

    It pay the bill but we do work inside and under AC we have good day off like Christmas 2weeks

    Cons

    Management is bad they have this good old boy system so you can't get a better job unless you in this club

    Advice to Management

    Find some good help


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  5. Helpful (9)

    "Don't believe the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Richardson, TX
    Current Employee - Sales Manager in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good, talented people all around.
    Company car for sales and management
    Nice headquarters building and campus with covered parking. Well secured.

    Cons

    Extremely resistant to change. They will implement ideas from outside, and then Lennoxize them until the idea has evaporated. Refuse to admit they made a mistake and will double and even triple down. There is a golden circle in the upper management and if you cross it, you're done- being right or doing the right thing doesn't matter.

    Advice to Management

    TDR- starting at the top, Tear Down and Rebuild. You have created an environment that insulates a very chosen few and blocks new ideas and talent from advancing the company in today's and tomorrow's competitive market.


  6. Helpful (2)

    "When I started, it WAS a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Richardson, TX
    Former Employee - Manager in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lennox full-time (More than 8 years)

    Pros

    Good people to work with
    Reasonable benefits
    Opportunity to grow

    Cons

    Management that is only concerned with the stock price
    Director who would say whatever it took to please the highest-ranking person in the room

    Advice to Management

    When hiring people -- especially management -- focus on getting the right type of person, one with integrity and honesty, not just the smoothest talker.


  7. "Poor Engineering Work Environment"

    Star Star Star Star Star
    Former Intern - Engineering Intern in Dallas, TX
    Former Intern - Engineering Intern in Dallas, TX
    Approves of CEO

    I worked at Lennox as an intern (Less than a year)

    Pros

    I was paid well (20/hr). They're a big corporation with a big name, so I guess that's a plus as well. Besides that, I don't have many positive things to say

    Cons

    You are given the usual work that no one wants to do, but they don't reward you by giving you a good learning experience. It seems like everyone hates their job there as well

    Advice to Management

    Give interns some real learning experiences. Also put more effort into the engineering facility; it's pretty sad


  8. Helpful (9)

    "Bureaucratic, Poor Job Growth, Good 'Ole Boys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Richardson, TX
    Current Employee - Engineer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lennox (More than 5 years)

    Pros

    Decent pay for non-challenging work.

    Cons

    Management is greedy, quick to cut costs but very slow to hire. Lennox wants to grow but doesn't want to put the resources in place for sustainable growth. Fear of management's wrath is the current driver.
    - Very poor job growth.
    - Quality control issues have skyrocketed but who cares since sales are increasing. Quality issues are for someone in the field to deal with.
    - Poor customer support and long hold times lead to very ticked off customers
    - Very little diversity at corporate.

    Advice to Management

    The Good 'Ole Boy network is failing. The new management has run off the old timers, office moral is way down, departments don't communicate, and Lennox has become very bureaucratic, a dod-eat-dog environment. The only way for a leg up is to use a co-worker as a stepping stone.


  9. Helpful (7)

    "Compensation and promotions don't match people's skills and experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Richardson, TX
    Current Employee - Financial Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lennox full-time

    Pros

    Stable industry
    Big company
    Good benefits
    Teamwork
    Work-life balance

    Cons

    All Senior management is male-dominated
    No advancement opportunities
    Impossible to transition from a Senior to Manager
    Salary ranges for each position are huge so pay is often unfair (people with low responsibilities making way more than they should)
    Low performers get moved around to other departments instead of being fired (and with that comes a pay increase)
    Management is very top heavy (not many lower level people that actually do stuff)
    Needed low level positions are not added in lieu of unnecessary new management jobs

    Advice to Management

    Trim management and add more low level positions
    Promote women
    Promote people that can actually do stuff and get rid of the "fat"
    Review compensation so it's fairly matched with people's skills and performance


  10. Helpful (5)

    "In the months I was there they fired and let of the people who really mattered and cared about others."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Support in Richardson, TX
    Current Employee - Accounting Support in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lennox full-time (More than a year)

    Pros

    Clean workspaces, cafe, covered parking, security,

    Cons

    Discrimination, no appreciation given to contractors, especially the military veterans

    Advice to Management

    when someone has an issue with discrimination and it's taken to management and HR, the problem should be dealt with and NOT IGNORED!!!!!


  11. Helpful (2)

    "Alot of unknowns"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than 5 years)

    Pros

    Your colleagues for the most part are okay

    Cons

    Management has the slightest clue what their employees actually do.
    The insurance is the absolute worst you have to pay for so much they only have high deductible plans
    Pay is very, very low end for the amount of work they want you to do
    Rather than compensate their employees effectively they spend more money on golf and other weird things such as trips and etc
    Not much room to advance in the company you don't move unless someone retires
    Low morale

    Advice to Management

    Make it more about your employees, if they are happy then the morale will increase and therefore there will be greater productivity. Also do not place individuals that are not qualified to be in a management position. They may look good on paper but being absolute clueless when their employees have a question doesn't really help much


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