Lennox Reviews | Glassdoor

Lennox Reviews

Updated November 13, 2017
140 reviews

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Current Employees

3.9
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Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
78 Ratings

140 Employee Reviews

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Pros
  • work life balance, flexiblity to work from home when needed, company has been around for over 100 years (in 17 reviews)

  • Good company, pretty good benefits (in 15 reviews)

Cons
  • Work life balance can get a little crazy especially in the summer, but its the nature of the business (in 4 reviews)

  • Senior management has an agenda that doesn't always mesh with reality in the field (in 6 reviews)

More Pros and Cons

  1. Helpful (4)

    "Very low resources available - current plan is to migrate IT resources to India"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Richardson, TX
    Current Employee - IT Manager in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than a year)

    Pros

    Great people dedicated to making the best out of a bad environment

    Cons

    questionable and lack of leadership

    Advice to Management

    Do some studies on moving resources to India - budget should not be the only deciding factor - the company is growing but OPx is staying flat. You have a great deal of single point s a failure, most are people. Develope a 1/3/5 year IT plan - basic stuff.


  2. Helpful (7)

    "run away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great brand name
    stable market when building is up

    Cons

    poor treatment of individuals
    understaffed
    Disrespectful and dishonest culture

  3. Helpful (6)

    "The good people have been terminated and service to clients is now awful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Westhampton, NY
    Current Employee - Territory Manager in Westhampton, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Lennox full-time (More than 8 years)

    Pros

    Only if you truly are in a difficult position financially and have no choice

    Cons

    Dramatic cuts of personnel with experienced colleagues well liked by customers pushed out the door.
    Result is loss of market share and overall credibility in the industry. The majority of the Sales People are not experienced in the industry and are not known by the clients.Technically experienced and trained clients prefer to deal with their peers and not with inexperienced sales people with a liberal arts background or not even a university degree. As a result the company continues to lose market share.

    Advice to Management

    Look outside for talent in management , keep experienced well educated staff


  4. Helpful (4)

    "Deceiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office in Grenada, MS
    Current Employee - Office in Grenada, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lennox full-time (More than a year)

    Pros

    Benefits but not very good ones

    Cons

    No advancement, when production is shut down, you either take vacation if you have it or take a day off w/o pay. Awful management. Brag about caring for their employees but that's a farce, only care about the bottom dollar and the upper management bonuses.

    Advice to Management

    Treat your employees right, let employees advance. Make unproductive employees accountable, too many things are looked over with the saying "it's always been like that".


  5. Helpful (6)

    "There are many places far, far better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Richardson, TX
    Current Employee - IT Manager in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lennox full-time (More than 8 years)

    Pros

    There are a few people who genuinely care for others. If you are lucky enough to work for one of them, it is at least bearable for awhile.

    Cons

    The company practices a culture of blame, particularly in IT and Engineering. When problems inevitably arise in a project, management insulates themselves and concentrates on identifying a scapegoat. If you enjoy lots of overtime and travel away from home, with very little thanks in return, then this could be for you. Almost all of the growth in IT and Engineering is occurring in India, very little stateside except for replacing those who quit.

    Advice to Management

    Take ownership. Management is more concerned with sacrificing those that work for them than identifying and correcting the real issues.


  6. Helpful (10)

    "Long hours, low pay and no advancement opportunities in IT - Don't waste your time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Richardson, TX
    Current Employee - IT Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They don't track vacation or time-off in IT so many employees benefit by the lack of oversight in this area,

    Cons

    Low pay - raises are usually 1 to 2 % per year if you are lucky. IT management are out of touch with what's happening in the rest of the IT world. IT jobs being moved to India as fast as they can move them. Most systems are old and out of date - needing to be upgraded but can't get approval for upgrades because lack of funding.

    Advice to Management

    IT Exec management needs to be re-organized and changes made. They are all long time IT employees who have never worked anywhere else and have no idea what's happening in the rest of the IT world.


  7. Helpful (2)

    "If you have any kind of personal life, don"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Columbus, GA
    Current Employee - Machine Operator in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lennox (More than 5 years)

    Pros

    It's a paycheck, nothing else

    Cons

    Too many to list in 20 words

    Advice to Management

    Act like you care, or don't expect your employees to

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay was great for entry level.

    Cons

    It was too much stress.


  9. Helpful (3)

    "A mushroom type existence - kept in the dark and fed BS."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager
    Doesn't Recommend

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to Management

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.


  10. Helpful (3)

    "Laid off the moment quota not reached"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Toronto, ON (Canada)
    Current Employee - Territory Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lennox full-time (More than a year)

    Pros

    Home Office Well recognized Flexible Hours

    Cons

    No stability
    Fickle when quota not hit
    Immediate layoff

    Advice to Management

    Set lower quotas


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