Lennox Reviews | Glassdoor

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Lennox Reviews

Updated December 19, 2017
221 reviews

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221 Employee Reviews

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  1. Helpful (1)

    "Regional Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time

    Pros

    Company has good structure and good benefits

    Cons

    strong belief in the good ole boy system

    Advice to Management

    Education and experience should be considered at some point over tenure


  2. "National Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time

    Pros

    Good company, pretty good benefits. Focused on corporate wellness which is very positive.

    Cons

    passive/aggressive management, lack of following thru on process improvment.

    Advice to Management

    Be more eager to implement change, rather then just inquire on what the issues are. Take a vested interest in improving the dept and spreading work loads across the board.

  3. "Wonderful company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time

    Pros

    Growing company with great leadership

    Cons

    Work life balance can get a little crazy especially in the summer, but its the nature of the business.


  4. Helpful (5)

    "High hopes, extreme disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lennox full-time (More than 5 years)

    Pros

    The company has a long history, 122 years in business and is in a stable industry, HVAC. Benefits are average at best, compensation for some jobs are decent.

    Cons

    No work life balance. Poor communication. Reverse discrimination in hiring and promoting practices. I worked in HR and can attest that they practice reverse discrimination so if you are a white male I would recommend another company, unless of course you are a relative or good friend of an executive, then you will have a future here.

    Advice to Management

    I'm not sure why there has been a recent rash of firings and resignations but it will start to reflect on the bottom line. It is already affecting morale within the company, many think they are next to go. Stability is what attracted me to the company but that sense of stability within Lennox is slipping away.

    Lennox Response

    Jun 13, 2017 – Campus & Diversity Program Manager

    Thank you for taking the time to write a review. Your feedback is valued and appreciated. We are sorry to learn about your unpleasant experience. Our goal is for all LII employees to feel valued and... More


  5. "Lennox Review"

    StarStarStarStarStar
    Current Employee - Senior Accountant
    Current Employee - Senior Accountant
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, good management team

    Cons

    I have not seen many cons so far.


  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time

    Pros

    Good culture, work environment and employee friendly work schedule. A lot of good training available for employees to seek improvement.

    Cons

    Old office, but not a big deal


  7. "Autonomy, company car and nice company culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Denver, CO
    Former Employee - Territory Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lennox full-time (More than 8 years)

    Pros

    Decent health benefits, company car, flexible schedule. C-level management at corporate is top notch. Local experiences vary. Impressive sales meetings, relationship-based selling. High end product for industry allows for impressive product presentations.

    Cons

    Experience is very different in each district. SalesForce reporting is crucial. Distribution can be challenging and phone systems aren't local, which can frustrate customer base. Prices are often higher than competitor but can be adjusted to meet comp in some cases.

    Advice to Management

    Coaching at district level was lacking.

  8. Helpful (1)

    "CSR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay and benefits. Great training. Nice campus/office.

    Cons

    Not enough African Americans in leadership and management.

    Advice to Management

    More diversity for positions paying more.


  9. "good place to work in Dallas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Richardson, TX
    Current Employee - Marketing Specialist in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lennox full-time (Less than a year)

    Pros

    good work environment and place to work

    Cons

    a very formal structured culture


  10. "The good the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lennox full-time (More than 10 years)

    Pros

    Great people. Good pay. Growth potential. Improving culture. The company has grown impressively over the years and looks like it will continue. Good 401k program.

    Cons

    Management can be over bearing. Benefits have been reduced for each of the last ten years. Pension benefits no longer exist. Some departments operate as if it is still a small company. No real training available. Raises are usually less than inflation.

    Advice to Management

    Make benefits better. Train managers to improve people skills. Keep improving the culture.


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