Lenovo Reviews in Sydney | Glassdoor

Lenovo Sydney Reviews

Updated July 10, 2017
8 reviews

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Sydney (Australia)

3.5
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Lenovo CEO Yang Yuanqing
Yang Yuanqing
5 Ratings

8 Employee Reviews

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Pros
Cons
  • Environment doesn't yield for good work life balance - that will be yours to manage (in 82 reviews)

  • No work/life balance plan on taking your laptop home for a 6-7 day work week (in 18 reviews)

More Pros and Cons

  1. "Like a very big start up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Financial Officer in Sydney (Australia)
    Current Employee - Chief Financial Officer in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lenovo full-time (More than 5 years)

    Pros

    Nimble, dynamic ready to take on new ideas and ways of doing things. A bit more forgiving vs other similar companies. Strong team spirit both locally and worldwide. High quality staff and functional expertise.

    Cons

    Can be disorganized. Not least due to strategic question marks recently. Super fast paced and poor internal systems which have not kept pace with development. Can burn people out due to friction in processes coupled with extreme volume of transactions and hence work created.

    Advice to Management

    Think a bit longer term in development of staff and internal systems and processes. Maintain the can-do culture and will to win.


  2. "Inside Sales POV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Inside Sales Account Manager in Sydney (Australia)
    Former Contractor - Inside Sales Account Manager in Sydney (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lenovo as a contractor (More than a year)

    Pros

    -Great people. Everyone is willing to help you. You won't find any backstabbing here
    -Salary is above average if you have lots of sales experience
    -Different departments work together(Services, Sales +Technical team)
    -Focus on Big Data

    Cons

    -Depending on territory it can be very long hours (50 hour weeks+)
    -Office environment is abit dull

  3. Helpful (2)

    "It's all about the numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Sydney (Australia)
    Former Employee - Product Manager in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lenovo full-time

    Pros

    Highly efficient and numbers driven. Operational efficiency is their secret sauce. They take the products that everyone else is making, and build them more efficiently and cheaper. Then take over the market.

    If you hit your numbers, you can be a star.

    Cons

    Forget about career development and managerial support. Your manager with change annually, you'll get no training (I had 1 day of training in 3 years) and growth only comes from personal motivation. In other words, your work is your life, or you won't make it. Employee turn over is high, you are highly replaceable.

    Unfortunately, the numbers game involves a lot of reporting. And you'll spend a good deal of time writing reports and filling out spreadsheets. The systems aren't set-up to spit out the numbers.

    This is not all bad, but go in with open eyes. If you can fly a jet, you'l be fine. If you are expecting to be taught how to fly better or possibly even different planes - look elsewhere. None of that is "in the budget".

    Advice to Management

    Think about what you want to be and why you're not there. If you want customer affinity, you need to look where it exists in the world. Take Apple - try buying an apple product and see how it feels to register as a customer. Call Apple customer support and see how they know who you are - you are not just a serial number. Operational efficiency can only get you so far. At some point you'll be making so little margin that you won't be able to invest in connecting to customers.

    Ditch the corporate washroom. 3 classes of air travel depending on rank. 2 classes of hotel depending on rank. Folklore stories of the the CEO drinking senior executives silly on Beyond believe expensive French wine. Get your heads out of the clouds and spend time on the floor with our employees and customers.

    Lenovo Response

    Nov 16, 2015 – Human Resources

    Lenovo is very strong operationally. We do have gaps in training. We typically hire top individuals since our teams are small. We usually expect our new hires to hit the ground running. We do not... More


  4. Helpful (1)

    "Good product, toxic middle management,."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend

    I worked at Lenovo full-time (More than a year)

    Pros

    Strong culture, good people, Thinkpad is a very respected brand with a long standing reputation for high quality. HR do their best to make staff feel valued and provide perks like birthday leave, plenty of opportunity to make good money in sales.

    Cons

    Complete lack of leadership. Middle management simply act as a conduit to the next level of management while beating their teams with a stick for more sales. Like many large companies some of the systems & processes in place are cumbersome & slow. Tasks are driven by KPIs and metrics which is frustrating when you have to stop doing something productive to do what management would like you to do. Major ongoing concern about work life balance in the sales team.

    Advice to Management

    People join companies and leave managers. Consider this when looking at where your staff turnover lies.

    Lenovo Response

    Apr 27, 2015 – Human Resources

    Good feedback, Thanks!
    Interesting comments about your middle management. Not something we want to see.
    If you were still here, I'd recommend mentioning it to HR. We are providing additional... More


  5. Helpful (1)

    "Fast paced, numbers driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Sales Manager in Sydney (Australia)
    Current Employee - Channel Sales Manager in Sydney (Australia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lenovo full-time (More than a year)

    Pros

    Forefront of technology, very social

    Cons

    Focussed on metrics, young crowd

    Advice to Management

    Truly embrace diversity - including age differences of staff & how to motivate.


  6. "Sales manager at Lenovo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Sydney (Australia)
    Former Employee - Sales Manager in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lenovo full-time (More than 3 years)

    Pros

    Good focus on sales execution, clear value proposition and great products for the corporate market. Good branding and very loyal staff. A good culture of teamwork.

    Cons

    Not much work life balance, uncompetitive priced products and constantly wants more with less. Not enough product innovation and too slow to launch new products for SMEs and Consumers.

    Advice to Management

    Spend more on marketing to build brand awareness and getting innovative products to market earlier. Attack the consumer market much more aggressively with a wider product portfolio.


  7. Helpful (1)

    "Absolutely no career structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Sydney (Australia)
    Former Employee - Data Analyst in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lenovo full-time (More than a year)

    Pros

    You can get flexibility by working from home and great breakfast every week

    Cons

    There is no business direction. Performance review setup is a joke but at least you can get 100% everytime.

    Advice to Management

    No clue as to how to achieve better sells

  8. "Great product, but the rest of the business needs work to command the same level of respect."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney (Australia)
    Former Employee - Account Executive in Sydney (Australia)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lenovo builds high quality PC's that are better built and designed than the competition.

    Cons

    As an organisation, Lenovo is very good at moving goal posts rapidly to the benefit of the organisation and detriment of the employees.

    The organisation is continuosly looking at ways of lowering expenses to the point where the good employees capable of working elsewhere leave and those who remain aren't as good and are over worked. Even worse is when they are off shored and as an employee you have to over come time zones, language barriers and cultural differences to complete a simple task, this may be a finance task, operations task, HR task or accounts receivable task.

    Lenovo has been working to improve several key elements of the business, but after the 3 years since splitting from IBM are yet to materialise. Areas of improvement such as online ETA's, online ordering, CTO etc are all still way off but have been in the pipeline for years.

    The organisation also suffers from having a lack of accountability in many areas, accessing useful meaningful data is nigh on impossible and there is a lack of people that know how to get things done and that the processes these people know about are not documented anywhere for reference.

    Advice to Management

    I would say that there needs to be stronger operational responsibility. There is too much responsibility on sales people for non sales activity and no ownership amongst operations to deliver the information to the sales team.


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