Level 3 Communications Reviews in Denver, CO | Glassdoor

Level 3 Communications Denver Reviews

Updated May 24, 2017
363 reviews

Filter

Filter

Denver, CO Area

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
143 Ratings

363 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great work/life balance, lucky to have a good management team (in 49 reviews)

  • Matching 401k and good benefits (in 70 reviews)

Cons
  • Work life balance is questionable (in 46 reviews)

  • Upper management doesn't understand what the front line employees do and creates a cya environment (in 34 reviews)

More Pros and Cons

  1. "Not for everyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IP Technician in Broomfield, CO
    Current Employee - IP Technician in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time

    Pros

    Excellent learning opportunities and great place to begin your career in IT, especially if no experience.

    Cons

    Every department is different with some departments being way more relaxed and flexible than others. The department I worked in doesn't seem to treat their employees like adults and the micro management is very apparent and is a complaint of almost everyone I work with. I feel like I'm looked down upon for asking to leave an hour early for a Dr Appt or because I have to pick up my kids when my wife can't.

    Advice to Management

    Give your employees room to breath and don't watch every move they make. There is a reason other companies in the area are attracting top talent and your left hiring people with 0 telecom experience and training them from the ground up. More of your team is looking for new jobs than you probably realize.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Broomfield, CO
    Current Intern - Intern in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications as an intern (More than a year)

    Pros

    flexible working time; nice people; great working environment

    Cons

    limited improvement space; hard to transfer to full-time


  3. "On boarding process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Off Net Provisioning in Broomfield, CO
    Former Employee - Off Net Provisioning in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time (Less than a year)

    Pros

    great company
    great facility in Broomfield

    Cons

    after onboarding no real guidance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Transition to CenturyLink"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Broomfield, CO
    Current Employee - Project Manager in Broomfield, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than a year)

    Pros

    Progressive industry. Good benefits. Reasonable compensation.

    Cons

    Being acquired by a competitor with a reputation for a more stodgy culture. Very political in certain areas.

    Advice to Management

    Try to take the best from.each side and integrate with each other.


  6. Helpful (2)

    "Sell for someone else. Trust me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Denver, CO
    Current Employee - Account Director in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than a year)

    Pros

    Advanced technologies
    Higher end of market target customers
    High level of professionalism
    Pretty good reputation in the industry
    Growing quickly, until acquisition

    Cons

    Lies upon lies
    Seriously, I'm not a jaded bottom performer. I'm a presidents club rep with a long career in IT and Telecom. Steer clear! Nothing but lies and back handed deals and crazy amounts of turnover. One month it's focus on this one proud t or process and the next month it is 180 degree turn. Management pats each other on the back every meeting and gives no credit to sales. Unless you are given several top accounts right off the bat, you will not succeed here.
    Comp plan is unattainable even if you hit your number. You will not get paid.

    Advice to Management

    You are beyond help. Try being honest and open for once. Get your heads out of the sand. Quotas should be aligned appropriately with account base and tenure.


  7. Helpful (1)

    "Company can use work to be successful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Manager in Denver, CO
    Former Employee - Customer Care Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Level 3 Communications (More than 3 years)

    Pros

    Decent benefits, average salary, flexible schedule.

    Cons

    No room for growth, too many internal mistakes.

    Advice to Management

    Need system help to consolidate.


  8. Helpful (2)

    "Difficult Culture and Misplaced Priorities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Being part of a growth-oriented company is exciting and fast-paced. It's exhilarating being at the leading edge of new telecom technologies with exposure to such a large global customer base.

    Cons

    In a culture of rapid growth and constant change, there is a very high level of stress and burnout. Leadership gives only lip service to talent retention and work-life balance, fostering an environment where employees are often overworked, underpaid, and pressured to prioritize quantity over quality.

    Advice to Management

    If you truly desire to transform Level 3 into an industry leader in Customer Experience, then start with sincere and wide-spread investment in the development and retention of your employees. Loyal and satisfied employees = and satisfied Loyal Customers.


  9. "A Carrier In Transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Lone Tree, CO
    Current Employee - Software Architect in Lone Tree, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 8 years)

    Pros

    Acquisitions have amassed some of the best and brightest people in the industry. Even if you are an expert in your field, chances are you can find someone in the org that knows more than you.

    Cons

    Acquisitions and interesting financial choices make for a company that wants to do nothing more than maintain status quo until purchased. No chances for raise, title change or stock for the foreseeable future.

    Advice to Management

    Unnecessary capital expenditures and increase in 3rd party labor seems to be where all the money is going these days. Use the capex to replace or buy vendor support for systems rather than keeping them running by heroic effort.


  10. "Great Place to Work Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Anonymous Contractor in Broomfield, CO
    Former Contractor - Anonymous Contractor in Broomfield, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications as a contractor

    Pros

    They have a relaxed work environment and the people are great and very collaborative.

    Cons

    As a contractor, the pay can be below market.

    Advice to Management

    Make processes and employee evaluation more clear. Also, show appreciation to your contractors, not only your employees.


  11. Helpful (1)

    "Going downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transport Technician in Broomfield, CO
    Current Employee - Transport Technician in Broomfield, CO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    A good core knowledge base and extensive online training.

    Cons

    Centurylink buyout has everyone on pins and needles. Micro-managing now at an epic grade school level.

    Advice to Management

    None


Showing 363 of 1,095 reviews
Reset Filters