Level 3 Communications Reviews in Denver, CO | Glassdoor

Level 3 Communications Denver Reviews

Updated January 6, 2018
390 reviews

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Denver, CO Area

3.0
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
161 Ratings

390 Employee Reviews

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Pros
  • Well paid given the good work-life balance, great benefits (in 55 reviews)

  • Good working environment, good benefits, good salary (in 76 reviews)

Cons
  • Work/Life balance is lacking depending on what group you work in (in 49 reviews)

  • Decisions are made by upper management regardless off direct management feedback (in 40 reviews)

More Pros and Cons

  1. "Controlled Chaos."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Manager in Broomfield, CO
    Current Employee - Customer Care Manager in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a Big Company, multiple locations, easy to move and easy to make connections if you reach out. Good benefits and bonuses.

    Cons

    A lot of yellow tape, and dying culture. It is very Type A do your job and head home. Easy to feel lost

    Advice to Management

    Take care of your employees first


  2. Helpful (2)

    "Mostly A Positive Experience, Well Sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Broomfield, CO
    Former Employee - Administrator in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than a year)

    Pros

    I had a great Manager and Team. The campus is beautiful and well maintained. The Cafe is excellent with a wide selection of healthy food. I was able to make a significant and positive contribution to the Company. I learned more about the telecommunications business.

    Cons

    I had no desire to work for CenturyLink so I did resign. Most of the Directors and Senior Directors lacked the necessary education, experience, and certifications to effectively perform their “high level” roles. They all spent a great deal of time laughing and joking. There was a real lack of business sense and a strong work ethic. Demonstrated concern for lower level employees was absent. Hard work and dedication we’re never rewarded.

    Advice to Management

    Eliminate levels of management. Many people have far exceeded their levels of incompetence. There are also staff members that are not qualified for their positions. Raise your standards for your employees. There is a reason you were acquired by another company. This used to be a great place. What happened? Was is a combination of greed and incompetence? Enjoy your buyouts.

  3. Helpful (1)

    "LNP Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LNP Help Desk in Broomfield, CO
    Former Employee - LNP Help Desk in Broomfield, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than 3 years)

    Pros

    Great coworkers, location and benefits.

    Cons

    Poor pay and unfair performance metrics.


  4. Helpful (1)

    "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Broomfield, CO
    Former Employee - Marketing Manager in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time (More than a year)

    Pros

    Beautiful campus, good marketing team, GREAT sales support team, and engaging atmosphere

    Cons

    Telecom is VERY transitional and layoffs were ongoing. Experience completely based on team and management.

    Advice to Management

    Foster young talent so you can maintain a workforce for the future. Weed out bad management.


  5. Helpful (1)

    "Level 3 (pre-CenturyLink)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    I've worked at Level 3 for over 10 years and I've always been amazed at the quality of employees. Some of the smartest people I've met have been peers at Level 3. The work load is high and at times can be stressful, but my management has always respected the work/home divide, and while they'll let you work as much overtime as you want, it's rarely required.

    Cons

    Lots of work and the company is usually understaffed (you never find yourself lacking something to do). If you can't handle a fast pace high throughput environment, you'll probably burn out quickly.

    Advice to Management

    Was converting all of our offices to cubes really necessary??


  6. "Transport network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time (More than 3 years)

    Pros

    Team oriented environment. excellent company to stay in top of IT technology.

    Cons

    multi-layer of management, fast changes with no training

    Advice to Management

    reduce management layers, and connect with your daily.....


  7. "Fast paced. Good pay. Hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Denver, CO
    Current Employee - N/A in Denver, CO
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications (More than 10 years)

    Pros

    Pay is good. A lot of tenured/experienced employees

    Cons

    not much ownership from appropriate organizations to drive changes towards efficiencies

  8. Helpful (1)

    "IT Sr Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Director in Denver, CO
    Current Employee - IT Senior Director in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications (Less than a year)

    Pros

    Work with amazing dedicated people, some of the smartest I have ever worked with. Comp and Benefits pretty competitive for Denver area. Some of the Acquired talent brought great new ideas and approaches.

    Cons

    Not completing Integrations, some acquired leadership lost sight of the customer experience and only managed up.


  9. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Broomfield, CO
    Current Employee - Project Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Plenty of opportunity to grow as a professional.

    Cons

    Overworked and overloaded with projects

    Advice to Management

    Pay increase would be nice


  10. Helpful (2)

    "Absolutely Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Broomfield, CO
    Former Employee - Senior Project Manager in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time (Less than a year)

    Pros

    None that can be mentioned.

    Cons

    Poor communication, poor training, poor management

    Advice to Management

    Need to ensure management understands that communication and training will keep a good people. In the time I was employed, I never received any e-mail from my supervisor despite sending a dozen e-mails. The site did not know what to do with me and the attitude towards me was condescending.


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