Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated November 19, 2017
1,142 reviews

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3.1
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
457 Ratings

1,142 Employee Reviews

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Pros
  • Well paid given the good work-life balance, great benefits (in 55 reviews)

  • Good working environment, good benefits, good salary (in 75 reviews)

Cons
  • Work/Life balance is lacking depending on what group you work in (in 48 reviews)

  • Decisions are made by upper management regardless off direct management feedback (in 39 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great Company to learn from. I learned a lot of MPLS and how internet works in this company. I thank this company for most of my knowledge.

    Cons

    It has changed a lot.


  2. "Provisioner I/Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time

    Pros

    Good place to work, no micro-managing. Flexible.

    Cons

    Pay could definitely be better.

  3. "Mostly A Positive Experience, Well Sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Broomfield, CO
    Former Employee - Administrator in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than a year)

    Pros

    I had a great Manager and Team. The campus is beautiful and well maintained. The Cafe is excellent with a wide selection of healthy food. I was able to make a significant and positive contribution to the Company. I learned more about the telecommunications business.

    Cons

    I had no desire to work for CenturyLink so I did resign. Most of the Directors and Senior Directors lacked the necessary education, experience, and certifications to effectively perform their “high level” roles. They all spent a great deal of time laughing and joking. There was a real lack of business sense and a strong work ethic. Demonstrated concern for lower level employees was absent. Hard work and dedication we’re never rewarded.

    Advice to Management

    Eliminate levels of management. Many people have far exceeded their levels of incompetence. There are also staff members that are not qualified for their positions. Raise your standards for your employees. There is a reason you were acquired by another company. This used to be a great place. What happened? Was is a combination of greed and incompetence? Enjoy your buyouts.


  4. "Level 3 (pre-CenturyLink)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    I've worked at Level 3 for over 10 years and I've always been amazed at the quality of employees. Some of the smartest people I've met have been peers at Level 3. The work load is high and at times can be stressful, but my management has always respected the work/home divide, and while they'll let you work as much overtime as you want, it's rarely required.

    Cons

    Lots of work and the company is usually understaffed (you never find yourself lacking something to do). If you can't handle a fast pace high throughput environment, you'll probably burn out quickly.

    Advice to Management

    Was converting all of our offices to cubes really necessary??


  5. "19 Year Level 3 Lifer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Evangelist in San Francisco, CA
    Current Employee - Senior Technical Evangelist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    Earned latitude and autonomy, fast paced, learning environment, safe harbor to make a few mistakes if you are demonstrating the companies values, reward performance, decent recognition programs, open door to many executive offices.

    Cons

    24 x 7 ... hard to unplug, running lean and mean so you have to keep a hand on the tiller, some opacity to executive management unless you are tenured and plugged in.

    Advice to Management

    Embrace the best of CenturyLink Culture but don't lose the entrepreneurial spirit that has made Level 3 fun (and nightmarish at times) to work for.


  6. "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 5 years)

    Pros

    Diverse work environment. Nice co-workers.

    Cons

    Upward mobility not defined. Consortium of networks and systems.


  7. "Stable employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Albany, NY
    Current Employee - Operations in Albany, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    Company has lots of opportunity

    Cons

    Not enough employees and too many acquisitions to do job competently.

    Advice to Management

    Staff appropriately not using broken staffing models.

  8. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time

    Pros

    Great benefits, great people, industry-leader, innovative, solid network

    Cons

    Not an organization for you if you aren't comfortable with change. Also limited career opportunities unless you are located at headquarters or a larger office

    Advice to Management

    There are some great managers and there are some who could use some coaching. Develop your people and be flexible to retain talent


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great Pay and working conditions.

    Cons

    Shifts and no overtime. Only lateral movement--no pay increase


  10. "LNP Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LNP Help Desk in Broomfield, CO
    Former Employee - LNP Help Desk in Broomfield, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than 3 years)

    Pros

    Great coworkers, location and benefits.

    Cons

    Poor pay and unfair performance metrics.


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