Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated May 15, 2019

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Found 1199 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
74%
Approve of CEO
Level 3 Communications CEO Jeff Storey
Jeff Storey
472 Ratings
Pros
  • "Flexible work schedule - good benefits(in 77 reviews)

  • "Great learning opportunity and great people to work with(in 61 reviews)

Cons
  • "Work/Life balance is lacking depending on what group you work in(in 48 reviews)

  • "Decisions are made by upper management regardless off direct management feedback(in 39 reviews)

More Pros and Cons
  1. "Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time

    Pros

    A company that takes care of its employees by providing a good yearly bonus, events, food, and health freebies.

    Cons

    Their yearly bonus will now depend on screening and yearly incentives.

    Level 3 Communications2018-08-17
  2. "Life at Level 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time for more than a year

    Pros

    Great people Good culture Friendly atmosphere

    Cons

    Lack of vision and strategy

    Advice to Management

    Hire executives with a vision

    Level 3 Communications2019-05-03
  3. "Metrics are skewed against you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Technician in Tustin, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time for more than 3 years

    Pros

    Very little pros, you have to sacrafice personal life for your work life. They told us if you cant handle that then maybe this job is not for you.

    Cons

    They have no idea what's involved to turn these networks up and care only about the metrics. Example would be installing a cross connects Carrie's the same weight as a nose insert to an existing fiber ring.

    Level 3 Communications2019-05-15
  4. Helpful (1)

    "Great products, not great support or comission structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time for more than a year

    Pros

    Huge network and variety of products, can compete for best solution packages to win high dollar business

    Cons

    service delivery leaves you wanting, pricing of services and commission structure can be frustrating

    Advice to Management

    Merging systems can be tough, but boosting quotas an cutting support to sales makes life difficult

    Level 3 Communications2019-03-20
  5. Helpful (1)

    "A good place to start career but some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Planner in Broomfield, CO
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time for less than a year

    Pros

    Lots of great opportunities to learn from experienced managemt.

    Cons

    Frequent layoffs impacted morale and team continuity. Compensation could be better.

    Level 3 Communications2019-03-01
  6. Helpful (1)

    "Steady Paycheck"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Level 3 Communications full-time for more than a year

      Pros

      Steady paycheck, decent benefits, fairly stable company.

      Cons

      Unclear strategy on where the future lies.

      Level 3 Communications2019-01-16
    • "Working environment"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Level 3 Communications full-time

        Pros

        Flexible work schedule - good benefits

        Cons

        Environment - Layoffs - Location availability - Stability

        Level 3 Communications2018-10-15
      • Helpful (1)

        "Sales Excuctive"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Level 3 Communications

          Pros

          Great Plato to work

          Cons

          Not knowing everything with CTL merger.

          Level 3 Communications2018-09-25
        • Helpful (2)

          "Satisfactory company"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - CSM in Littleton, CO
          Recommends
          Positive Outlook
          No opinion of CEO

          I worked at Level 3 Communications full-time for more than 5 years

          Pros

          Level 3 was ok to work for. Benefits and salary and work/life balance we’re fine.

          Cons

          Some people were in management roles that were not qualified. Workload needed to be more evenly distributed among employees. Work at home option given to some and not others and seemed unfair for no reason.

          Advice to Management

          Work on communication and leadership and treating employees more equally.

          Level 3 Communications2018-09-22
        • Helpful (1)

          "Review"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Programmer Analyst in New York, NY
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at Level 3 Communications full-time for less than a year

          Pros

          It was absolutely fantastic and I loved working there.

          Cons

          The culture could be improved.

          Level 3 Communications2018-07-31
        Found 1199 reviews