Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated October 15, 2018
1,168 reviews

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3.1
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
470 Ratings

1,168 Employee Reviews

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Pros
  • "Well paid given the good work-life balance, great benefits" (in 56 reviews)

  • "Good working environment, good benefits, good salary" (in 76 reviews)

Cons
  • "Work/Life balance is lacking depending on what group you work in" (in 48 reviews)

  • "Decisions are made by upper management regardless off direct management feedback" (in 39 reviews)

More Pros and Cons

  1. "Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time

    Pros

    A company that takes care of its employees by providing a good yearly bonus, events, food, and health freebies.

    Cons

    Their yearly bonus will now depend on screening and yearly incentives.


  2. "Working environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time

    Pros

    Flexible work schedule - good benefits

    Cons

    Environment - Layoffs - Location availability - Stability

  3. "Sales Excuctive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Plato to work

    Cons

    Not knowing everything with CTL merger.


  4. Helpful (1)

    "Satisfactory company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSM in Littleton, CO
    Former Employee - CSM in Littleton, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than 5 years)

    Pros

    Level 3 was ok to work for. Benefits and salary and work/life balance we’re fine.

    Cons

    Some people were in management roles that were not qualified. Workload needed to be more evenly distributed among employees. Work at home option given to some and not others and seemed unfair for no reason.

    Advice to Management

    Work on communication and leadership and treating employees more equally.


  5. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in New York, NY
    Former Employee - Programmer Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time (Less than a year)

    Pros

    It was absolutely fantastic and I loved working there.

    Cons

    The culture could be improved.


  6. Helpful (1)

    "Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Level 3 Communications full-time

    Pros

    Great Benefit & Growth for Advancement for Bright Future Ahead...

    Cons

    Flexible Work Schedule great work environment

    Advice to Management

    Self motivated individual whom has a passion to serve our clients daily thru each phone call making sure all needs are being met with in the phone call. listening skills is most important Key to any Success. Knowing how to have Amazing Phone edit such as smiling thru the phone, and building a repor with customer or member.


  7. "Used to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Arlington, VA
    Current Employee - Sales Engineer in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 5 years)

    Pros

    Not much these days since the merger.

    Cons

    No training with the new company and processes. The sales people from CenturyLink are not good at understanding the products or practices. The commissions have been garbage since the merger and leadership doesn’t seem to care.

    Advice to Management

    Get your act together and develop some training for the merger of the two companies. You had all the time in the world to do this yet have dropped the ball consistently on a daily basis. Level 3 was a great place to work and had their act together but now it is like a free for all with the merger and not many people are happy here.

  8. "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time

    Pros

    Great pay if you make the necessary sales objectives.

    Cons

    A corporate environment that is cumbersome.


  9. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Level 3 Communications full-time

    Pros

    Get perks (gym, cafe, etc.) and leading in development.

    Cons

    Bought by CenturyLink and culture changed drastically.


  10. Helpful (2)

    "Depends 100% on your Leadership and Co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Broomfield, CO
    Former Employee - Director in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time (More than 10 years)

    Pros

    Plenty of great people who became great friends. Early on, the company had an amazing vision, but later struggled for survival in the telecom bust. One of a kind national network. Some amazing Sales professionals.

    Cons

    Some of the best leaders, and some of the worst managers in any industry. Egos...egos everywhere. Inability to retain top talent.

    Advice to Management

    Pay attention to the people who do the work...just like you did in the earliest days of the company. Lose the ego and regain your curiosity.


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