Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated September 21, 2017
1,109 reviews

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3.0
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
434 Ratings

1,109 Employee Reviews

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Pros
  • Good culture, good work/life balance, good products/services with lots of good training (in 54 reviews)

  • Good working environment, good benefits, good salary (in 76 reviews)

Cons
  • Work/Life balance is lacking depending on what group you work in (in 48 reviews)

  • Decisions are made by upper management regardless off direct management feedback (in 38 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great Company to learn from. I learned a lot of MPLS and how internet works in this company. I thank this company for most of my knowledge.

    Cons

    It has changed a lot.


  2. "VP Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Solutions in Broomfield, CO
    Former Employee - Vice President Solutions in Broomfield, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than a year)

    Pros

    Excellent team of top talent

    Cons

    Lot's of change and internal re-orgs

    Advice to Management

    Slow down frequency of re-orgs

  3. Helpful (1)

    "Level 3 is always changing and evolving."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I thrive on change so this is a good work environment for me. Pay is competitive and there are opportunities for advancement.

    Cons

    Sometimes it can feel like change for the sake of change. Management changes can be exhausting.

    Advice to Management

    Sometimes staying the course is better than lots of change in the name of optimization.


  4. Helpful (1)

    "Long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    Great Network, Good benefits.

    Cons

    Lack of integration from all the past acquisitions. Attitude of people since the acquisition of TWT. Poor communication/direction of the Century Link acquisition.

    Advice to Management

    Get rid of all the deadwood that has accumulated in the last two year. Too many people saying "not my job".


  5. Helpful (3)

    "Only care about the money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Coudersport, PA
    Former Employee - Network Engineer in Coudersport, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than 5 years)

    Pros

    Good benefits and pretty good pay.

    Cons

    If you have an opinion that management does not agree with, you are treated extremely bad right up until you are let go.

    Advice to Management

    Treat you employees like human beings and not a number. Stop stressing them out with the deadlines and too many projects at once. Help them resolve their issues when they come to an impasse instead of leaving them in the wind.


  6. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than a year)

    Pros

    Not busy schedule, internal IT

    Cons

    Business sides sometimes don't know much about your applications and yet they want you to do what they want.

    Advice to Management

    Better communications between different teams.


  7. "Planner I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time

    Pros

    The benefits are good: start out with 20 days of PTO, Health insurance
    Great campus
    You are working in a niche field

    Cons

    There was a lack of training, at least in my position. May be partly due to the hiring freeze that went on because of the merger/acquisition by Centurylink

    Advice to Management

    Recent hires get less training than interns... something's got to change about that. Unrealistic goals set by upper management is not good for employee morale.

  8. Helpful (2)

    "Chronically Short-Staffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician III in Chicago, IL
    Former Employee - Network Technician III in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time (More than 10 years)

    Pros

    Highly technical work, highly-varied work.

    Cons

    Lack of adequate staffing in the extreme. Lack of adequate training. Difficult to get resources like new test equipment, office supplies, test equipment repairs. Operational funding suffers to support executive pay.

    Advice to Management

    Hire more staff, offer in-house training & certification process while technical employees are not on their meager personal time or trying to work their jobs. Sacrifice a fraction of executive pay to fund technical operations and supplies.


  9. Helpful (2)

    "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time (More than 3 years)

    Pros

    Pays very well for the field techs

    Cons

    Very poor morale of the departments that support Operations.

    Advice to Management

    Employee's are your real asset.


  10. Helpful (1)

    "Great Products but Mergers have ruined alot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Fort Lauderdale, FL
    Former Employee - Senior Account Executive in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications (More than a year)

    Pros

    One of the better product sets in the industry and knowledgeable people if you know how to find them.

    Cons

    All of the mergers in the last ~5 years have cause confusion and tons of issues.


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