Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated Aug 21, 2019

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Found 1259 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
74%
Approve of CEO
Level 3 Communications CEO Jeff Storey
Jeff Storey
491 Ratings
Pros
  • "Flexible work schedule - good benefits(in 77 reviews)

  • "Great learning opportunity and great people to work with(in 61 reviews)

Cons
  • "Work/Life balance is lacking depending on what group you work in(in 48 reviews)

  • "Decisions are made by upper management regardless off direct management feedback(in 39 reviews)

More Pros and Cons
  1. "Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time

    Pros

    A company that takes care of its employees by providing a good yearly bonus, events, food, and health freebies.

    Cons

    Their yearly bonus will now depend on screening and yearly incentives.

    Level 3 Communications2018-08-17
  2. "Great Warehouse Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Materials Coordinator in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time for more than 3 years

    Pros

    Great management, Work Life Balance, Great people to work with.

    Cons

    There aren't really any that I can think of.

    Level 3 Communications2019-08-08
  3. "Another one bites the dust..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NOC Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time for more than a year

    Pros

    network volume; talented people; diversity; connectivity

    Cons

    predatory acquisition strategies and mentalities; care very little about its network and its people.

    Advice to Management

    Company motto should be: Dis-servicing America since 1996.

    Level 3 Communications2019-08-22
  4. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Technician 

    I worked at Level 3 Communications full-time for more than 3 years

    Pros

    Great company to work for

    Cons

    Too much micro-management from upper management

    Level 3 Communications2019-07-30
  5. "Great learning opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications

    Pros

    Great learning opportunity and great people to work with

    Cons

    Dysfunctional and nothing else to note as cons

    Level 3 Communications2019-05-21
  6. "Life at Level 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time for more than a year

    Pros

    Great people Good culture Friendly atmosphere

    Cons

    Lack of vision and strategy

    Advice to Management

    Hire executives with a vision

    Level 3 Communications2019-05-03
  7. "Metrics are skewed against you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Technician in Tustin, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time for more than 3 years

    Pros

    Very little pros, you have to sacrafice personal life for your work life. They told us if you cant handle that then maybe this job is not for you.

    Cons

    They have no idea what's involved to turn these networks up and care only about the metrics. Example would be installing a cross connects Carrie's the same weight as a nose insert to an existing fiber ring.

    Level 3 Communications2019-05-15
  8. Helpful (1)

    "Great products, not great support or comission structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time for more than a year

    Pros

    Huge network and variety of products, can compete for best solution packages to win high dollar business

    Cons

    service delivery leaves you wanting, pricing of services and commission structure can be frustrating

    Advice to Management

    Merging systems can be tough, but boosting quotas an cutting support to sales makes life difficult

    Level 3 Communications2019-03-20
  9. Helpful (1)

    "A good place to start career but some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Planner in Broomfield, CO
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time for less than a year

    Pros

    Lots of great opportunities to learn from experienced managemt.

    Cons

    Frequent layoffs impacted morale and team continuity. Compensation could be better.

    Level 3 Communications2019-03-01
  10. Helpful (1)

    "Steady Paycheck"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Level 3 Communications full-time for more than a year

    Pros

    Steady paycheck, decent benefits, fairly stable company.

    Cons

    Unclear strategy on where the future lies.

    Level 3 Communications2019-01-16
Found 1259 reviews