Level 3 Communications Reviews | Glassdoor

Level 3 Communications Reviews

Updated August 16, 2017
1,096 reviews

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3.0
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
427 Ratings

1,096 Employee Reviews

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Pros
  • Good culture, good work/life balance, good products/services with lots of good training (in 53 reviews)

  • Matching 401k and good benefits (in 72 reviews)

Cons
  • Work/Life balance is lacking depending on what group you work in (in 47 reviews)

  • Decisions are made by upper management regardless off direct management feedback (in 38 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great Company to learn from. I learned a lot of MPLS and how internet works in this company. I thank this company for most of my knowledge.

    Cons

    It has changed a lot.


  2. "Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Billing Specialist in Tulsa, OK
    Current Employee - Senior Billing Specialist in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications (More than 3 years)

    Pros

    Friendly environment with a lot of knowledge

    Cons

    Sometime individuals do not like to share what they know.

    Advice to Management

    Listen to your employees

  3. "Great Products but Mergers have ruined alot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Fort Lauderdale, FL
    Former Employee - Senior Account Executive in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications (More than a year)

    Pros

    One of the better product sets in the industry and knowledgeable people if you know how to find them.

    Cons

    All of the mergers in the last ~5 years have cause confusion and tons of issues.


  4. "Chronically Short-Staffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician III in Chicago, IL
    Former Employee - Network Technician III in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Level 3 Communications full-time (More than 10 years)

    Pros

    Highly technical work, highly-varied work.

    Cons

    Lack of adequate staffing in the extreme. Lack of adequate training. Difficult to get resources like new test equipment, office supplies, test equipment repairs. Operational funding suffers to support executive pay.

    Advice to Management

    Hire more staff, offer in-house training & certification process while technical employees are not on their meager personal time or trying to work their jobs. Sacrifice a fraction of executive pay to fund technical operations and supplies.


  5. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time (More than 5 years)

    Pros

    Great people. Important work. Great work-life balance.

    Cons

    Not the newest tech, so you may be working on software that nobody knows how it works. Not a lot of commitment behind testing and good software practices.


  6. "Level 3 is a pleasant place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than a year)

    Pros

    Friendly work environment. Benefits are pretty good especially the amount of PTO days. Pay is at least level with the market.

    Cons

    No real cons but we will see how it goes after the acquisition


  7. "Circuit Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Circuit Design Engineer in Broomfield, CO
    Current Employee - Circuit Design Engineer in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great campus to work at.

    Cons

    People need to be held accountable.

    Advice to Management

    Management should hold people accountable.

  8. "Working at Level 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time

    Pros

    Good compensation, decent insurance, good bonus, decent 401k match.

    Cons

    Work/Life balance is lacking depending on what group you work in.


  9. Helpful (3)

    "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Director in Broomfield, CO
    Current Employee - Senior Account Director in Broomfield, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    Great product set and customer demand and lot of talented people as coworkers. Decent benefits and good pay for this industry.

    Cons

    System issues and constant changes. Work life very dependent on management. Upper management can be unapproachable. Sales job is very demanding of skills outside of normal skill set for sales organizations.


  10. "Business Analyst at Level 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Broomfield, CO
    Current Employee - Business Analyst in Broomfield, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Level 3 Communications (More than 3 years)

    Pros

    Great benefits and opportunities for advancement

    Cons

    I have personally experienced very weak management, but I have heard of other people that have had better experiences

    Advice to Management

    Improve interpersonal communication skills and actually help employees grow


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