Level 3 Communications Reviews | Glassdoor

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Level 3 Communications Reviews

Updated February 19, 2018
1,151 reviews

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3.1
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
461 Ratings

1,151 Employee Reviews

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Pros
  • Well paid given the good work-life balance, great benefits (in 55 reviews)

  • Good working environment, good benefits, good salary (in 76 reviews)

Cons
  • Work/Life balance is lacking depending on what group you work in (in 48 reviews)

  • Decisions are made by upper management regardless off direct management feedback (in 40 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Pros

    Great Company to learn from. I learned a lot of MPLS and how internet works in this company. I thank this company for most of my knowledge.

    Cons

    It has changed a lot.


  2. Helpful (1)

    "Level 3 (pre-CenturyLink)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Level 3 Communications full-time (More than 10 years)

    Pros

    I've worked at Level 3 for over 10 years and I've always been amazed at the quality of employees. Some of the smartest people I've met have been peers at Level 3. The work load is high and at times can be stressful, but my management has always respected the work/home divide, and while they'll let you work as much overtime as you want, it's rarely required.

    Cons

    Lots of work and the company is usually understaffed (you never find yourself lacking something to do). If you can't handle a fast pace high throughput environment, you'll probably burn out quickly.

    Advice to Management

    Was converting all of our offices to cubes really necessary??

  3. "Senior Channel Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Level 3 Communications full-time

    Pros

    Great network and great people

    Cons

    Dysfunctional back office primarily due to too many acquisitions too fast.

    Advice to Management

    Keep it simple for sales to output accurate agreements and proposals.


  4. "Off Net Circuit Design"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Level 3 Communications full-time (More than 3 years)

    Pros

    Great benefits, nice campus and cafe, covered parking.

    Cons

    Layoffs, re-orgs, downsizing, turnover, short cubes, office politics, and bullying.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Level 3 Communications full-time

    Pros

    Great product mix. Excellent multi-national network.

    Cons

    Acquired by CenturyLink, creating much uncertainty in the market.

    Advice to Management

    Take adequate time to integrate the networks. Develop an internal team, to include customer facing employees to assure minimal customer network interruption


  6. Helpful (2)

    "Controlled Chaos."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Manager in Broomfield, CO
    Current Employee - Customer Care Manager in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a Big Company, multiple locations, easy to move and easy to make connections if you reach out. Good benefits and bonuses.

    Cons

    A lot of yellow tape, and dying culture. It is very Type A do your job and head home. Easy to feel lost

    Advice to Management

    Take care of your employees first


  7. Helpful (1)

    "Unstable"

    StarStarStarStarStar
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    I worked at Level 3 Communications (Less than a year)

    Pros

    Good Pay, Flexible work schedule

    Cons

    Unstable, don't know if you are staying or going....

  8. Helpful (1)

    "Entirely Dependent on Which Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at Level 3 Communications full-time (More than 8 years)

    Pros

    There are some really great people working here. I've made lifelong friends at Level 3, and they continue to be able to recruit really great people. If you are in a good team, with a good manager, it can be a really great place to work.

    Cons

    There is a lot of dysfunction, from all of the acquisitions that have been partially integrated over the previous 5-10 years. That means it's just really hard to get things done, and that has led to some serious apathy in quite a few places.
    If you are in a dysfunctional team, with a politician manager, you are in for a rough ride.

    Advice to Management

    Don't downsize through attrition, because that just leaves you with the dead wood. Think about how you can cut through the political game-playing by middle management.


  9. "Ssa"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy job with a lot of flexibility

    Cons

    There was no respect or appreciation

    Advice to Management

    Learn to take care of your employees


  10. "Tier II"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was an ok place to work

    Cons

    I liked it much better when it was tw telecom


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