Lexington Law Reviews | Glassdoor

Lexington Law Reviews

Updated September 21, 2017
82 reviews

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3.1
StarStarStarStarStar
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John Heath
42 Ratings

82 Employee Reviews

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Pros
  • yeah the good thing about working here was that you got free credit repair services (in 11 reviews)

  • Free credit repair for myself, and for a plus one was also nice (in 8 reviews)

Cons
  • You are not actually a paralegal and it is call center work (in 10 reviews)

  • It's sometimes very busy with back to back calls, this can be exhausting and hard to keep up with every day (in 5 reviews)

More Pros and Cons

  1. "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal in Salt Lake City, UT
    Current Employee - Paralegal in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law full-time (More than a year)

    Pros

    Free credit repair, we get to share in the success of our clients and help them to reach their credit goals.

    Cons

    Mandatory to work every 3rd Saturday.

    Advice to Management

    Just keep listening to the employees and continue to make it an enjoyable, fun work place.


  2. "Awesome company who cares about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Loyalty Paralegal in North Salt Lake, UT
    Current Employee - Client Loyalty Paralegal in North Salt Lake, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law full-time (More than a year)

    Pros

    Lexington is an amazing place to work. They truly understand their employees and do all they can to help them balance work and life!

    Cons

    It's sometimes very busy with back to back calls, this can be exhausting and hard to keep up with every day!

    Advice to Management

    Continue to develop your people and invest in the

  3. "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lexington Law full-time

    Pros

    Great people working there, great pay and benefits

    Cons

    Too much pressure on scorecard which is your stats and cancel saves. The client must not cancel their service.


  4. "Enrollment Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lexington Law full-time

    Pros

    Good for a quick buck and exposure to legal compliance.

    Cons

    Over-expansion & Lead Dilution, with no tenure advantages.

    Advice to Management

    Over-expansion & Lead Dilution, with no tenure advantages. Your Enrollment Teams are just numbers with no future stake or career path contributing to Attrition. Previous employees involved with Non-Facing Telemarketing aspects will never return and this has cost you talent. This are things needed to be resolved by any means necessary.


  5. "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law full-time (More than 3 years)

    Pros

    This is the most WONDERFUL company I have EVER worked for. I love all the opportunities I have to be rewarded.. Just for doing my job. I love that I AM a Paralegal.. I assist our attorneys in answering questions for our clients because let's be honest.. The 20 or so attorneys we have throughout the company can not answer the questions that our 500,000+ customers have!! I feel like I am changing people's lives. Yes it is a call center setting.. But anyone that interviews KNOWS this and shouldn't complain about having to answer the phone. They knew what the job was when they applied. I love that the director understands that it sucks to have to work on a Saturday.. But makes sure that we have EINSTEIN BAGELS for Breakfast or Hot Dogs and chips for lunch. No other company would care that much to feed thier employees because they care. Most companies these days are like "This is how it is... Like it.. Or leave because everyone is replaceable". Not Lexington. They will do everything they can to make you happy. It's the people that are complaining about having Hot Dogs on Saturdays instead of Steak and Potatoes that will not make it. If you appreciate what they are doing for you and do your job the best you can... They WILL take care of you and you will go far!! Thank you Lexington for EVERY THING YOU DO FOR US!!!

    Cons

    See "Advise to Management" section below

    Advice to Management

    Maybe look into giving a little more slack between calls. Not everyone is good at multi tasking (Typing while talking). It is nice to be able to actually think about the call and notate correctly before moving on to the next call.


  6. Helpful (1)

    "Paralegal"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lexington Law full-time

    Pros

    The people that I work with are great.

    Cons

    Its a phone job and can be hard to stay motivated doing the same thing every day.


  7. "Best Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Coach in Phoenix, AZ
    Current Employee - Development Coach in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law full-time (More than a year)

    Pros

    This is the best company I have ever worked for!!!! Everyone is so kind and helpful. The company does have a lot of incentive programs for their employees. The benefits are great

    Cons

    I can honestly say there isn't a single think I can say negative about this company

    Advice to Management

    Highly recommended comany

  8. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law full-time (More than a year)

    Pros

    Fair hourly wage, frequent overtime available, friendly people to work with, incentives to be earned, lots of food events. Annual review with wage increase.

    Cons

    Not many. Like any company there is limited opportunity for advancement up but there is opportunity to move into a few different areas to increase your hourly wage. You are not actually a paralegal and it is call center work.


  9. Helpful (1)

    "paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal in Phoenix, AZ
    Current Employee - Paralegal in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lexington Law (More than a year)

    Pros

    great family type feel there, very flexible

    Cons

    little room for growth and lower quality of people there


  10. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lexington Law full-time

    Pros

    None. If I could give them zero stars, I would

    Cons

    I hated everything about this place. Horrible training, they just go on and on about random crap instead of actually teaching you the job.

    Advice to Management

    Need better training


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