LexisNexis Legal & Professional Reviews | Glassdoor

LexisNexis Legal & Professional Reviews

Updated November 18, 2018
561 reviews

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3.6
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LexisNexis Legal & Professional CEO Mike Walsh
Mike Walsh
215 Ratings

561 Employee Reviews

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Pros
  • "Company values its employees by providing great benefits and fun-filled activities that promote work-life balance" (in 137 reviews)

  • "Love the job with work from home its nice" (in 60 reviews)

Cons
  • "Senior management are not technical" (in 69 reviews)

  • "Upper management does not appear to understand the ramifications of the constant cost cutting" (in 67 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Francisco, CA
    Former Employee - Sales Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than a year)

    Pros

    The Lexis Brand is very highly regarded. It's an easy sell into law firms who need legal research and online regulations. Worked without being micromanaged. Pay was good and was president trips

    Cons

    The umbrella of offerings was a bit overwhelming.

    Advice to Management

    Keep up the good work.


  2. "ON A ROLL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LexisNexis Legal & Professional full-time

    Pros

    Tech company culture
    Fantastic people
    Great pay and retirement (up to 9% match!)
    Awesome paid time off (3.5 weeks to start, then 4.5 weeks after 2 years)
    Best product on the market

    Cons

    Fast paced environment. It can be difficult to keep up at times

    Advice to Management

    Keep innovating. It is making a big difference

    LexisNexis Legal & Professional Response

    Nov 14, 2018 – Director, Global Corporate Communication

    Thank you for your review! This is a very exciting time to work at LexisNexis. While the pace may be a little daunting at times, many think it’s worth it, as we continue to innovate and build... More

  3. "Client Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Manager in Chicago, IL
    Former Employee - Client Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 8 years)

    Pros

    Autonomy, able to run territory like it was my own business

    Cons

    Constant organizational changes, uncertainty

    Advice to Management

    Listen to your clients


  4. "Employee-friendly despite constant process change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Software Engineer in Raleigh, NC
    Current Employee - Consulting Software Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LexisNexis Legal & Professional full-time (More than 5 years)

    Pros

    Important products, smart people, good management

    Cons

    Constant process change, adding a small feature can be complex and time consuming


  5. "Exciting time to be a part of a growing & innovative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LexisNexis Legal & Professional full-time (Less than a year)

    Pros

    Flexibility, PTO, career development, innovative culture

    Cons

    Onboarding of new hires and benefits

    Advice to Management

    Onboarding and employee portal could be improved. It's challenging to get settled in a new role - particularly in a global company. The first week is the first impression of an organization. It's critical HR (or another department) meet with new hires upon starting. They should share paperwork, materials, sites, passwords, etc., while helping you get up and running on your computer and equipment. An overview of the organization would be beneficial, too. Also, while the benefits are good - they are not great. They could be improved to help attract and retain top talent. Hiring is becomingly increasingly challenging, and benefits are more important than ever.

    LexisNexis Legal & Professional Response

    Nov 14, 2018 – Director, Global Corporate Communication

    Thanks for writing this review. We're glad you like the innovative culture here and the flexibility we offer. We agree - employee onboarding is crucial to helping every employee contribute to our... More


  6. Helpful (4)

    "People are great but upper management lacks judgement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Raleigh, NC
    Current Employee - Product Owner in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LexisNexis Legal & Professional full-time (More than 3 years)

    Pros

    Reasonable work life balance, they are trying to offer trainings.

    Cons

    Top down, a lot of disfunction.

    Advice to Management

    Manage up


  7. Helpful (3)

    "LexisNexis Human Resources / Ongoing ‘Ethics Hotline’ Process Failures..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Miamisburg, OH
    Former Employee - Senior Customer Service Representative in Miamisburg, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    There exists a process to report unethical behavior.

    Cons

    - There is no final follow-up with the reporter after unethical behavior is reported via the ‘Ethics Hotline’. The only final notification is an email from a third party vendor stating that the investigation has been closed with absolutely no details.

    - Human Resources do not provide a complete description of the investigational process to the reporter. Consequently the Human Resources representative and the reporter are often talking at cross purposes.

    - It is necessary to contact Human Resources (they do not proactively reach out to the reporter) to discover the final outcome of the investigation and even then one does not receive a full accounting of all the reporter’s issues. It seems more like a cover-up than an unbiased investigation.

    - Because Human Resources do not proactively reach out to the reporter to give a complete final accounting of the investigation the reporter has no idea how to position future interactions with the manager in question.

    Advice to Management

    - Do not direct a reporter’s complaint to a Human Resources representative who once had a close working relationship with the manager in question. This is a conflict of interest and the complaint should be assigned to another Human Resources representative.

    - Rather than calling the employee in their cube to discuss outstanding issues where there is absolutely no privacy Human Resources should meet with the employee in the privacy of an office.

    - Human Resources need to keep the reporter of unethical behavior in the loop and not just close the investigation without giving the reporter a complete accounting of the investigation. This gives the impression that the reporter’s opinions did not really matter and that Human Resources are just covering-up and protecting the manager in question.

    - The total lack of transparency and follow-up with the reporter regarding ethics investigations at LexisNexis creates great cause for suspicion. Just stating that Human Resources do a thoroughly good job is not sufficient. My hope is that somebody in authority at LexisNexis reads this and works to correct the issues in this review. Otherwise ethics violations may go unreported because potential reporters feel that their issues will not be properly addressed. Remember that LexisNexis Human Resources have no real oversight. What they determine is non-reversible...

  8. Helpful (5)

    "Poor management that is not growing the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ces in Dayton, OH
    Former Employee - Ces in Dayton, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    Pension has not failed yet.

    Cons

    Once a great company under Jack. Dismal place. Never knew anyone who would return.

    Advice to Management

    When you have no one to manage and have shipped out youour reports ; you are not needed either.....

    LexisNexis Legal & Professional Response

    Nov 14, 2018 – Director, Global Corporate Communication

    Thanks for taking time to write your review. There are many good things happening here, which makes it disappointing to read some of your comments. LexisNexis is having one of its best years. We’re... More


  9. Helpful (3)

    "Good Starting Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Dayton, OH
    Former Employee - Technical Support Representative in Dayton, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay/Benefits are great. Work/Life balance great as well. Plenty of resources for assistance.

    Cons

    Don’t expect a raise unless you get promoted or go to a different department. Even then, you’ll have to fight for one. Outsourcing is eminent as they look at the bottom dollar. Most customers want you to do their job instead of educating them on how to do it. Simplicity is way overlooked.

    Advice to Management

    Not much. Most managers are pretty reasonable but the big ups call the shots and they have to follow suit. If you want your people to succeed, stop sending jobs overseas. Customers hate it and when in a customer oriented industry, you should listen to them and not the bank accounts.


  10. Helpful (8)

    "Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations in Dayton, OH
    Former Employee - Sales Operations in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    Flexibility of schedule, generous PTO, matching charitable donations and the people.

    Cons

    The regular use of layoffs to hit profit margins every year. And, year over year benefits for employees have been declining.

    Advice to Management

    Stop using innovation as buzz word and start truly innovating.


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