LexisNexis Legal & Professional Reviews | Glassdoor

LexisNexis Legal & Professional Reviews

Updated July 7, 2017
287 reviews

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LexisNexis Legal & Professional CEO Mike Walsh
Mike Walsh
85 Ratings

287 Employee Reviews

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Pros
Cons
  • So senior management can get rich (in 68 reviews)

  • Not easy working for a company upper management would rather not have to deal with (in 62 reviews)

More Pros and Cons

  1. Helpful (4)

    "Senior Tech Support Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Tech Support Representative in Springfield, OH
    Former Employee - Senior Tech Support Representative in Springfield, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 8 years)

    Pros

    Training is detailed and they mentor newbies, BUT, emphasis is on call times, not quality....

    Cons

    Every day CS has to justify their existence. Not easy working for a company upper management would rather not have to deal with.

    Advice to Management

    Stop looking at only the bottom line. Quit sending jobs overseas.

    LexisNexis Legal & Professional Response

    Jun 19, 2017 – Director, Corporate Communication

    Thank you for taking the time to share your impressions from working at LexisNexis. We are always looking for new ways to improve upon our training programs to ensure that our representatives feel... More


  2. Helpful (9)

    "On downward slide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Architecture in Dayton, OH
    Former Employee - Software Architecture in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time

    Pros

    Good pay, reasonable benefits, lots of interesting work to do. The company still has a some excellent individual contributors.

    Cons

    LN is weakest of the RELX portfolio of companies with questionable long term outlook. Poor management climate. Frustration at all levels is extremely high. No job security. In habit of cutting costs (people, training, improvements) to keep profit looking good for annual report. Closing Dayton OH office and aggressively laying off workers. They even layoff workers in Raleigh NC office where they are trying to build a "center of excellence".

    Advice to Management

    Cost cutting is not a survivable business strategy. Foster innovation by listening to and empowering individual contributors.

    LexisNexis Legal & Professional Response

    Mar 9, 2017 – Director, Corporate Communication

    Thanks for taking time to write your review and for complementing our people. There are many good things happening at LexisNexis, which makes it tough to read some of your comments. We know that many... More

  3. Helpful (3)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Dayton, OH
    Former Employee - Intern in Dayton, OH
    Doesn't Recommend
    Negative Outlook

    Pros

    Busy schedule, willing to work with employees

    Cons

    Not a good company to work for.


  4. Helpful (7)

    ""Not for Engineers""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miamisburg, OH
    Former Employee - Anonymous Employee in Miamisburg, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    good pay
    good benefits
    flexible hours
    able to work from home

    Cons

    no work life balance
    expected to do the job of several people
    clueless leaders that think moving the largest office to the smallest will make people more productive
    consistent layoffs

    Advice to Management

    Moving development to North Carolina is not going to fix your poor decisions


  5. Helpful (8)

    "Such a Waste"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miamisburg, OH
    Former Employee - Anonymous Employee in Miamisburg, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    Ability to work from home, and corporate commitment to charitable community activities.

    Cons

    Extreme micromanagement and sycophancy; minimal career-growth opportunity despite being a nationwide and global company; steadily decreasing benefit package; huge discrepancy in compensation for executives vs.everyone else.

    Advice to Management

    Respect and loyalty are 2-way streets between a company and its customers and staff.


  6. Helpful (5)

    "Great Place to Work--to a Point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in New Providence, NJ
    Former Employee - Editor in New Providence, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    Fantastic co-workers. Most of middle management is hard-working and tries to promote interests of customers and employees.

    Cons

    Constantly downsizing and off-shoring in the last few years. They do away with some of their best talent for what looks like very little gain.

    Advice to Management

    Consider that one of the functions of business is to provide jobs to talented people who help maintain the quality of your products.


  7. Helpful (14)

    "A very unhealthy environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are good, truly some of the best professionals I have worked with in my career. I've learned a lot of great skills in the seven years I have worked at LexisNexis.

    Cons

    Eliminating positions appears to be the only way leadership seems to know how to control costs. Only showing growth because of job cuts. New and existing jobs are all going over to Manila including legal, marketing, customer service, and technical support. Moving jobs from Dayton to Raleigh, NC. Also appear to be eliminating people with the most tenure and those who are most likely to not agree with upper management. Survival mode has kicked in and people are turning on each other to save their own skins. It's become a very toxic and unhealthy environment. Salaries for new hires have been slashed. Positions that were held by senior brand marketing managers are being filled with assistant market managers who lack the skills and the experience to make higher level marketing decisions to drive the business.

    Advice to Management

    Stop with the job cutting. Find more creative and stable ways to reduce costs. Get a move on and close down the Lexis.com platform so the company can stop paying for two platforms. Put skilled and experienced professionals into place with competitive salaries and attract the talent you need to move the business forward.

  8. Helpful (1)

    "Not the Most Organized"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor in New York, NY
    Former Contractor - Anonymous Contractor in New York, NY

    I worked at LexisNexis Legal & Professional as a contractor (More than a year)

    Pros

    The employees were very friendly.

    Cons

    However, the project was not the best organized.


  9. Helpful (11)

    "I've learned a lot and had great success in past years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Miamisburg, OH
    Current Employee - Senior Project Manager in Miamisburg, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LexisNexis Legal & Professional full-time (More than 10 years)

    Pros

    Great co-workers; nice campus / facility (on-site cafeteria and an exercise/weight room); good location; employees work together to give back to the community

    Cons

    Corporate/VP Management does not recognize current talent in Dayton. With all the recent organization changes in the attempts to chase a dollar, the current employees are left feeling insecure on their future career opportunities and unmotivated to be creative and passionate about the development and support of products.

    Advice to Management

    Innovative ideas come from an inspired workforce.....not a new one.


  10. Helpful (14)

    "Going in the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dayton, OH
    Current Employee - Director in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LexisNexis Legal & Professional full-time (More than 3 years)

    Pros

    Historically good pay and benefits, great people to work with, a culture that emphasizes performance and growth, relaxed working environment

    Cons

    Senior management ranks filled with like minded MBA mindsets who see the world through spreadsheets, quarterly numbers, and profit %. Suffer massive blindspot about value of people who do the work, believing most are fungible widgets that can be easily replaced by newer, cheaper people, both foreign and domestic. Communication is often tin-eared and tone deaf. Strategy of mimicking the competition is dreadfully reactionary; strategy of growing profit by repeatedly laying off workers is mindlessly conventional.

    Advice to Management

    Embrace some humility and be open to different ideas;

    Try boldness by doing something genuinely different;

    Practice stewardship by putting longterm health of the company over the short term number chasing that defines your compensation;

    Exhibit real Leadership by going first into danger and protecting your people as much as possible.


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