Lexmark International Reviews | Glassdoor

Lexmark International Reviews

Updated July 6, 2017
137 reviews

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David Reeder
4 Ratings

137 Employee Reviews

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  1. Helpful (2)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lexmark International full-time (More than 10 years)

    Pros

    Easy commute in Lexington. Unlimited vacation. Lexmark is an expert at efficient layoffs, they can put together a list of employees to lay off and save millions in no time.
    Rooke is no longer CEO.

    Work life balance is great, you are not held accountable so take off whenever you want to. No one is ever around during holidays, they might as well just shut doors during Christmas, cause no one is there.

    Cons

    Where do I begin? Pay, good for the area but sub-par for the industry. Lack of promotions and raises will make your pay fall behind the national curve very quickly.

    Dying industry.

    Software(ISS) organization stuck in maintenance mode. Constantly updating current software packages. Worked on a team where a horrendous management decision allowed software package to be released before team felt it was ready. Many months of fixing bugs due to that one clueless decision.

    Software org is full of managers out of their prime or with no managerial skills whatsoever. The better managers were demoted because they were not "yes" people. If you are willing to brown nose you will do well, don't even have to do your job to excel. Culture is driven by Good ol' boy network. Management has no clue what they should be working on, they wait for execs to drive the direction. Execs have no software industry background. Constant reorganizations, at least once a year you will get assigned to a new manager.

    Have seen other reviews that state people as a pro, there was one team whose attitude was so vile that it kept getting re-organized/assigned to other managers. This team delivered very little work, but management didn't have the spine to confront their lack of professionalism. 80% of people are smart, easy to work with the other 20% just hope you don't ever have to deal with them or rely on their work.

    No career growth. Management will realign job responsibilities in order to build up their own resumes.

    Offshore teams are rarely if ever held accountable for their work. Have worked with offshore counterparts who were awesome. Others not so much. Offshore teams work on something, onshore team fixes their mistakes, and management turns the blind eye.

    Lack of training. Lexmark used to invest in their employees, that is no longer the case.

    Morale is never dealt with due to the incompetence of management. They will hold an event like a movie outing thinking it will boost morale.

    Culture wise, they don't follow what they preach. Inclusion, diversity, innovation are buzz words.
    They do promote women and non-whites quickly, but doesn't seem to be merit based.

    Advice to Management

    C level should gut managers, bring in new blood with experience outside of Lexmark who understand what it takes to drive change, invest in good employees, and hold lousy employees accountable.

    Too many promotions from within, yet doubt anyone with a decent resume would be willing to join this company.


  2. Helpful (1)

    "Not at this time..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorfware Engineer in Lexington-Fayette, KY
    Current Employee - Sorfware Engineer in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lexmark International full-time (More than 10 years)

    Pros

    Unlimited vacation (right when I maxed out)

    Cons

    Poor recognition and advancement (moving backwards) High debt which is growing.

  3. Helpful (2)

    "So much changed in a short period of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lexmark International full-time (More than 3 years)

    Pros

    Work/life balance is heavily preached
    Good 401k match
    Great pay in comparison to local market
    Lots of good people
    Cafeteria and gym

    Cons

    Bad morale
    Lots of management layers
    No upward mobility - hard to move to a different job
    Constant pressure to win

    Advice to Management

    People are your greatest asset. The company is struggling and people are scared. Do your best to be honest. Your number one worry should be the company morale. Also, look past middle management and pay attention to those who are actually doing the work.


  4. "Bish Slapped"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lexmark International full-time (More than a year)

    Pros

    Historically a great work environment

    Cons

    Bish and his lack luster understanding of the business.

    Advice to Management

    Move aside


  5. Helpful (6)

    "Not much life left. Future strategy is a long shot. Older employees forced to step aside."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D Manager in Lexington-Fayette, KY
    Current Employee - R&D Manager in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lexmark International full-time (More than 10 years)

    Pros

    Great co workers. Unlimited vacation is awesome. Flexible work as needed. Good tools and technology are generally available. Lexington is a decent place to live.

    Cons

    Dying. Upper management always seems to "know what best" and demotes anyone who doesn't agree. Some directors at this tech company can't even use a computer beyond basic email, but they are setting the vision?!

    Most people recognize the new strategy as what drove our inkjet business into the ground, now being repackaged to do the same for our laser business.

    Many solid managers dismissed and replaced with youngsters who don't know what they are doing. I was recently told that if you are over 45, don't bother trying to have any sort of career path (especially if you are male) - those spots are reserved for the chosen few.

    Advice to Management

    Build a winning team and stop the ageism!


  6. "So So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lexmark International full-time

    Pros

    Good people, close to home.

    Cons

    Limited investment. Hitting hard times.

    Advice to Management

    Invest!


  7. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Lexington, KY
    Former Employee - Senior Software Engineer in Lexington, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lexmark International full-time (More than 8 years)

    Pros

    Often offered leading-edge and Interesting work

    Cons

    Top-heavy with management, career path being nudged toward "promotion" to management, uncertain future of the company.

  8. Helpful (3)

    "Sr. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lexmark International full-time (More than 5 years)

    Pros

    Some incredibly wonderful people work at Lexmark, but that seems to be changing by the day at this time. The pay is at least average and in many cases above average.

    Cons

    There is serious confusion internally. The company has undergone non-stop change over the past 8 years. Sales staff is confused, at best, as to what the message is supposed to be in the days ahead. There is no sense of security for anyone. There is a sense that if you say or do one thing wrong in front of the wrong person, you can and will be let go. Morale is at an all time low. Playing the politics game is at an all time high.

    Advice to Management

    Please show more with actions than words during these trying days.


  9. Helpful (3)

    "Sadly Deteriorating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Lenexa, KS
    Former Employee - Sales in Lenexa, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Lexmark International full-time (More than 5 years)

    Pros

    Good people, great facility, good management in Lenexa

    Cons

    No vision, lack of concrete strategy, Lenexa is now a satellite office, poor upper level management.

    Advice to Management

    Employees need to feel connected to the strategy. All decisions are made to line pockets of upper management, not to engage employees or create a company with any sort of longevity. So much potential, however the former Perceptive Software has deteriorated to next to nothing. It's too bad considering the caliber of employees and early vision.


  10. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lexmark International full-time

    Pros

    Lots of leeway they give you several years of underperformance before they begin to performance manage .... not really a pro, but some people may think it is

    Cons

    Not run like a business too many cultural rules not enough solid financial management and focus on business fundamentals

    Advice to Management

    Bring in managers who understand business and revenue growth and how to drive that through successful sales execution


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