Lexmark International Reviews | Glassdoor

Lexmark International Reviews

Updated October 20, 2017
706 reviews

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  1. "Good people, difficult environment with constant acquisitions"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lexmark International full-time

    Pros

    Had good strategy for growth, hired good people, very ethical for a large company. Good benefits and work/life balance.

    Cons

    Growth strategy, while good, was too focused on acquisitions, resulting in fatigue for employees. It was difficult to execute when the rules of the game were always changing.

    Advice to Management

    It's too late at this point given Lexmark's current status but one area for improvement is to be more flexible when working with partner ecosystem.


  2. Helpful (8)

    "Done. So very, very *done*"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lexmark International full-time (More than 10 years)

    Pros

    It was once a great place, with scrappy people and a "satisfy the customer" attitude.

    Cons

    Geeze. Where to begin?

    Strategically, the company has no place to go. Print is dying, quickly. Moreover, companies that *are* buying print aren't using consumables like they once did. The Imaging R&D can't justify its budget, so expect cuts every year from now on, if not every quarter.

    That last flight of super-expensive devices went "thud" in the market, didn't it? You didn't need to develop it in the *FIRST PLACE*, but you needed to justify that R&D budget for another 5 years.

    The software business is a mess and will be sold-off for pennies on the dollar. The "Phoenix Kofax" will still be run by its megalomanical CEO. That pernicious potentate thinks he's another Steve Jobs, so act accordingly employees.

    Then there's management. Choose your metaphor: Lifeboat...melting iceberg...sinking ship. Whatever the case, they keep kicking out people who disagreed with them, so the standard cadre of sycophants are left. Hopefully APEX gets that and has cleaned house, but who knows?

    Advice to Management

    You're no longer wasting shareholder money and time, so congrats. You succeeded in living off consumables profits waiting for the music to stop. It's stopped.

  3. Helpful (7)

    "Not much life left. Future strategy is a long shot. Older employees forced to step aside."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D Manager in Lexington-Fayette, KY
    Current Employee - R&D Manager in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lexmark International full-time (More than 10 years)

    Pros

    Great co workers. Unlimited vacation is awesome. Flexible work as needed. Good tools and technology are generally available. Lexington is a decent place to live.

    Cons

    Dying. Upper management always seems to "know what best" and demotes anyone who doesn't agree. Some directors at this tech company can't even use a computer beyond basic email, but they are setting the vision?!

    Most people recognize the new strategy as what drove our inkjet business into the ground, now being repackaged to do the same for our laser business.

    Many solid managers dismissed and replaced with youngsters who don't know what they are doing. I was recently told that if you are over 45, don't bother trying to have any sort of career path (especially if you are male) - those spots are reserved for the chosen few.

    Advice to Management

    Build a winning team and stop the ageism!


  4. Helpful (4)

    "The pre-Kofax days were great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Lenexa, KS
    Current Employee - Software Developer in Lenexa, KS
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lexmark International full-time (More than 3 years)

    Pros

    Unlimited vacation, great 401(k) matching.

    Cons

    Software side (formerly Perceptive Software) now being managed by Kofax in anticipation of selloff. Substantial layoffs in preparation for the sale. Substantial culture change from old days.


  5. "Constant change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lexmark International full-time

    Pros

    Good benefits, friendly atmosphere, committed to customers

    Cons

    Constantly changing owners, executive management, no direction or strategy as of now while going through multiple owner changes

    Advice to Management

    Need to figure out our strategy and communicate to their employees, which will then drive success for ourselves and our customers


  6. "So So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lexmark International full-time

    Pros

    Good people, close to home.

    Cons

    Limited investment. Hitting hard times.

    Advice to Management

    Invest!


  7. Helpful (6)

    "Not so great anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Lenexa, KS
    Current Employee - R&D in Lenexa, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lexmark International full-time (More than 5 years)

    Pros

    The company used to be called Perceptive Software and the culture and product and team synergy was awesome. It was definitely one of the best work experiences I've had.

    Cons

    The company was recently purchased and another company that was bought along the way is absorbing everyone and there have been layoffs and technology shifts that move towards making rapid money fast and no care for a leading quality product.

    Advice to Management

    There isn't much advice to give to management. The management above us have either left or are doing their best to try and keep what we had. But it's a sinking ship right now with a dismal outlook.

  8. Helpful (1)

    "Lots of organizational changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Kansas City, MO
    Current Employee - Senior Account Executive in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lexmark International full-time (More than 3 years)

    Pros

    Employees from legacy software companies make this a great place to work. Legacy direct management is also strong, and committed to working with their direct reports

    Cons

    A shift in senior executives has given a lot of employees heartburn, as the "start-up" mentality has faded. Also, a strategic product roadmap can rarely be followed.

    Advice to Management

    Invest more in the employees who remain, as they are a great asset!


  9. Helpful (7)

    "Great company until egotistical CEO in Irvine took over Enterprise Software..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lexmark International full-time (More than 5 years)

    Pros

    Great team in Lenexa office; unlimited PTO; flexible work schedules

    Cons

    Software CEO that took over in 2015 is an ego maniac - killed off the profitable products in exchange for his legacy products. Went from leader quadrant in Forrestor, Gartner to nowhere to be found in 1 year with him at the helm.

    Advice to Management

    To the CEO and his croonies in Irvine - LEAVE. You have wrecked the company. Leave while there is something left to salvage.


  10. "Great People. Lot's of Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lexmark International full-time

    Pros

    The crown jewel of Lexmark has always been it's people. That will likely never change. Fun relaxed environment.

    Cons

    Massive change is occurring in the printing industry and hence at Lexmark.

    Advice to Management

    Stabilize a vision for the future.


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