Lia Auto Reviews | Glassdoor

Lia Auto Reviews

11 reviews

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3.1
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Bill Lia Sr.
2 Ratings

11 Employee Reviews

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  1. "cleaner"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Schenectady, NY
    Current Employee - Anonymous Employee in Schenectady, NY

    I have been working at Lia Auto part-time (More than a year)

    Pros

    good people and nice place to work

    Cons

    part time wish it was more

    Advice to Management

    keep do what you do


  2. "IT Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (Less than a year)

    Pros

    Great co workers and staff. IT Manager is very knowledgeable and listens to suggestions and concerns.

    Cons

    Called in after hours and on weekends without additional pay. Using personal vehicle for all travel. Benefits are good but expensive.

    Advice to Management

    Reward Technicians for hard work. Sales and service teams get bonuses / commission for hard work, but technicians who work just as hard rarely get a pat on the back never mind any bonuses or increases.

  3. Helpful (1)

    "its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDC Representative in Schenectady, NY
    Current Employee - BDC Representative in Schenectady, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Lia Auto full-time

    Pros

    pretty flexible of time off when needed. however they limit how you can use your personal time.

    Cons

    to many to list. they lie cheat and steal from the employees and customers

    Advice to Management

    change the culture


  4. "Sales Consultantr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Troy, NY
    Current Employee - Sales Consultant in Troy, NY
    Recommends
    Positive Outlook

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Dealing with Luxury Vehicles good management

    Cons

    Health Insurance cost is high

    Advice to Management

    managers are professional and willing to help, only advice is to keep the current managers in palce.


  5. "Scanning clerk/office personnel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lia Auto full-time (More than 10 years)

    Pros

    Flexible, caring, understanding, loyal, cheerful

    Cons

    no room for advancement, no room for a raise, no overtime, no contribution to health insurance, no perks

    Advice to Management

    appreciate the loyal employees you have


  6. "No idea how to motivate employees. Burn through employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Northeast, NY
    Current Employee - Sales Consultant in Northeast, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at Lia Auto full-time (Less than a year)

    Pros

    Nice showroom. Comfortable environment for customers. Big inventory. The sales people and most of the office staff at the dealership.

    Cons

    Dealership managers spend an inordinate amount of time sending instant messages and sharing facebook and youtube videos with each other. They browbeat sales people even when the salespeople are successful. They have no idea how to motivate with an occasional kind word. Their compensation structure very convoluted.

    Advice to Management

    Show some respect for your employees. Train people better and treat people with respect. Don't tolerate or promote racial or ethnic slurs.


  7. Helpful (3)

    "Save your soul and find another job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet/BDC
    Current Employee - Internet/BDC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lia Auto full-time

    Pros

    the hours of the dealership are good, no Friday or Saturday nights and short Sundays. Easy to get a job, no HR nonsense just nail the interview. Finish your work for the day and then sit around waiting for phone calls or emails to pop up doing nothing.

    Cons

    Favoritism beyond belief, management will feed their favorites leads and then hold you to the same same standards except you weren't handed 5-10 free deals a month. "Working" your pay plan to make as much money as possible while skirting the edge of what is ethical is encouraged. On site office employees are horrible people who treat everyone like garbage. Everyone walks on eggshells around certain lower level office employees because of their attitude and verbal abuse, which is tolerated by HR because they are friends. Toxic car sales culture where taking advantage of people is the norm. Tricking people into coming into the showroom regardless of if they can actually buy a car is promoted by management. Flyers mailed out targeting poor and uniformed customers, who we are then told to lie to to get in the door, so we can sign them up to loans with huge interest rates for managements profit. Most days I come home feeling like I need a shower and to go to confessional.

    Advice to Management

    Be fair. A level playing field for everyone should be the norm. All employees should be held to the same standards of behavior regardless of if they are your friends or not. Find a pay structure that does not reward taking advantage of customers.

  8. "Great place to work, love it here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager
    Recommends
    Positive Outlook

    Pros

    Nice people, exciting business, great managers, great Holiday party.

    Cons

    Can be a stressful career field.

    Advice to Management

    N/A.


  9. "No point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Buffalo, NY
    Current Employee - Finance Manager in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Good pay. Time off was easy.

    Cons

    Their policies are downright stupid.


  10. Helpful (1)

    "Overall a very good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist & Cashier in Enfield, CT
    Current Employee - Receptionist & Cashier in Enfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Learned a lot about the car business and was able to delve into the "office" portion of the car sales business that I know will be valuable when looking for another job at other dealerships. Office manager was very nice and easy going, got along with her splendidly.

    Cons

    Upper management was a bit uptight and "entitled". Was not always comfortable going to them for help and or questions. Intimidation is not the best way to deal with employees, in my opinion.

    Advice to Management

    Realize all employees, no matter what level they're at, are human beings and deserve respect.


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