Lia Auto Reviews | Glassdoor

Lia Auto Reviews

Updated March 2, 2017
21 reviews

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2.9
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Bill Lia Sr.
9 Ratings

21 Employee Reviews

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  1. "Great place to work, love it here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager
    Recommends
    Positive Outlook

    Pros

    Nice people, exciting business, great managers, great Holiday party.

    Cons

    Can be a stressful career field.

    Advice to Management

    N/A.


  2. "Sales Consultantr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Troy, NY
    Current Employee - Sales Consultant in Troy, NY
    Recommends
    Positive Outlook

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Dealing with Luxury Vehicles good management

    Cons

    Health Insurance cost is high

    Advice to Management

    managers are professional and willing to help, only advice is to keep the current managers in palce.

  3. "Assistant Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Colonie, NY
    Former Employee - SERVICE ADVISOR in Colonie, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lia Auto full-time (More than a year)

    Pros

    They truly care about exceptional customer service

    Cons

    Too many service advisors employed


  4. "Love The Job, @nd Generation owners getting involved and was heading towards dysfunction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Enfield, CT
    Former Employee - General Manager in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lia Auto full-time (More than 3 years)

    Pros

    The Lia Family are great people, but unfortunately Corporate people were very hard to deal with. Could never understand why Lia Family tolerated this

    Cons

    Corporate management very jealous of sales Employees earnings

    Advice to Management

    Treat your people Better


  5. "cleaner"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Schenectady, NY
    Current Employee - Anonymous Employee in Schenectady, NY

    I have been working at Lia Auto part-time (More than a year)

    Pros

    good people and nice place to work

    Cons

    part time wish it was more

    Advice to Management

    keep do what you do


  6. Helpful (2)

    "Great People, Crap Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Northampton, MA
    Current Employee - Sales Consultant in Northampton, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lia Auto full-time (Less than a year)

    Pros

    People are great, generally sells a good product, strong emphasis on consumer satisfaction

    Cons

    Incompetent corporate management, bad policies, pay could be more aggressive and commission more transparent

    Advice to Management

    Stop trying to micromanage employee behavior. You're only creating greater agency problems and employee dissatisfcation


  7. Helpful (1)

    "Overall a very good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist & Cashier in Enfield, CT
    Current Employee - Receptionist & Cashier in Enfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Learned a lot about the car business and was able to delve into the "office" portion of the car sales business that I know will be valuable when looking for another job at other dealerships. Office manager was very nice and easy going, got along with her splendidly.

    Cons

    Upper management was a bit uptight and "entitled". Was not always comfortable going to them for help and or questions. Intimidation is not the best way to deal with employees, in my opinion.

    Advice to Management

    Realize all employees, no matter what level they're at, are human beings and deserve respect.

  8. "General Manager at two of Lia dealerships"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Enfield, CT
    Former Employee - General Manager in Enfield, CT
    Doesn't Recommend
    Approves of CEO

    I worked at Lia Auto full-time (More than 3 years)

    Pros

    The owners give their GM's some freedom to do their jobs, but dealing with the comptrollers and office managers is a different story. I really like Bill Lia Sr., even though he is moody and unpredictable. Michael Lia is a great guy and easy to talk to. Even though I was fired by Bill Sr., I still like the man. I got a call from the comptroller the week after they fired me to go back, but I really had no interest.

    Cons

    Very unpredictable in the sense that I saw many managers get fired over very stupid and petty things and it happened to me too. Working for them is fine but not for a long term proposition. The firings come very fast and you will not get any warnings of any kind. They expect loyalty but they don't give it.

    Advice to Management

    Give your upper management some sense of security specially if they are doing a good job and keep Bill SR. away from them. His moods can be very disruptive and destructive.


  9. "No point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Buffalo, NY
    Current Employee - Finance Manager in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lia Auto full-time (More than a year)

    Pros

    Good pay. Time off was easy.

    Cons

    Their policies are downright stupid.


  10. "Scanning clerk/office personnel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Current Employee - Cashier/Receptionist/Office Assistant in Tonawanda, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lia Auto full-time (More than 10 years)

    Pros

    Flexible, caring, understanding, loyal, cheerful

    Cons

    no room for advancement, no room for a raise, no overtime, no contribution to health insurance, no perks

    Advice to Management

    appreciate the loyal employees you have


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