Liberty Bank (Connecticut) Reviews | Glassdoor

Liberty Bank (Connecticut) Reviews

12 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Chandler J. Howard
6 Ratings

12 Employee Reviews

Sort: Popular Rating Date

  1. "Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, CT
    Current Employee - Anonymous Employee in Middletown, CT
    Recommends
    Positive Outlook

    I have been working at Liberty Bank (Connecticut) full-time (More than 3 years)

    Pros

    Yearly bonus program
    Friendly Management

    Cons

    Micromanaged
    Favoritism
    Insurance is not the best


  2. "Equal good and bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Middletown, CT
    Current Employee - Customer Service Specialist in Middletown, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Bank (Connecticut) full-time (More than 8 years)

    Pros

    Benefit package, great customer base

    Cons

    Sales goals and micromanagement. Sometimes upper management takes it upon themselves to do the work of the branch manager, which is completely unnecessary. Some sales goals are reasonable, while others are unattainable. Working hours often stretch past 40 hours.

    Advice to Management

    Train branch managers in management skills rather than stepping in, and make time off policies the same across the board at branches.

  3. "Customer Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Middletown, CT
    Former Employee - Customer Service Specialist in Middletown, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very friendly environment. everyone is there to help you. flexible hours.

    Cons

    managment does not always know what they are doing. Difficult when going from branch to branch... no consistency


  4. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Assistant Vice President in Middletown, CT
    Former Employee - Manager/Assistant Vice President in Middletown, CT
    Recommends
    Positive Outlook

    I worked at Liberty Bank (Connecticut) (More than 5 years)

    Pros

    Great Company to work for!

    Cons

    Sales culture becoming too aggressive

    Advice to Management

    Keep up the great work!


  5. "Good place to work to fill some time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Middletown, CT
    Former Employee - Customer Service Representative in Middletown, CT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Liberty Bank (Connecticut) full-time (More than 3 years)

    Pros

    Having experience working at a bank is seen as a positive at many prospective employers. If you want to make a career out of the bank make sure to get on your supervisors good side right away.

    Cons

    No upward mobility for the average teller, no longer "bankers hours"


  6. "Satisfying"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller in Des Moines, IA
    Current Employee - Head Teller in Des Moines, IA
    Recommends
    No opinion of CEO

    Pros

    Great people and opportunity to progress in your career in the financial world. Better benefits then any other employer I have had.

    Cons

    I do not have anything negative to say about Liberty Bank as an employer. They have always been great to me.

    Advice to Management

    Keep up the good work and continue to grow your staff. You all do a wonderful job and I am happy to be part of the Liberty family.


  7. "A good place to work that's getting better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Liberty Bank (Connecticut) full-time (More than a year)

    Pros

    Great benefits, good hours, great people. This institution has done a great job carving out its niche in a market otherwise dominated by much larger banks. They are constantly improving and growing and they do not seem to have their foot off the gas.

    Cons

    There is a disconnect between the front line and the back offices that need some addressing, and their branches are severely understaffed. They put major projects ahead of smaller ones that would dramatically reduce the workload of their already overworked front line. They spend money in their marketing, acquisition, and executive bonus budgets that would be better spent improving the efficiency of the bank.

    Advice to Management

    Reevaluate where your dollars would make the most impact. Cut back on the bonus structure in order to have cash flow to dedicate on constantly improving the technological deficiencies that are present. To be a big player, you have to have the technology to do so.

  8. "Decent"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Started as a local bank

    Cons

    Agressive sales goals turning BoA


  9. "Mutual Bank Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good benefits, slow paced environment in most areas. Focus on consumer banking and commercial real estate lending..

    Cons

    The attention to operational efficiency is low and it is very slow to fix it.

    Advice to Management

    Be more pro-active in dealing with non-performers.


  10. "Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Liberty Bank (Connecticut) part-time (More than 5 years)

    Pros

    Generally nice people, decent company with community values in mind
    Pay and workload seem fair in comparison to other banks

    Cons

    Minimal room for advancement
    Behind on technology
    Management lacks understanding of the realities of retail banking and often implement procedures with no understanding of the ramifications of day to day business
    Week-by-week scheduling for branch employees is harsh, to say the least

    Advice to Management

    Promote from within much, much more. You are wasting the potential of front office employees who understand day to day operations back to back, but also have a brighter future in mind. There are extremely capable people at Liberty stuck in underemployed positions because of your preference to hire people from outside the bank. Managers/back office employees that are hired externally lack the basic knowledge necessary to make them a smart choice.


Showing 12 of 12 reviews
Reset Filters