Liberty Bank (Connecticut) Reviews | Glassdoor

Liberty Bank (Connecticut) Reviews

15 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Chandler J. Howard
8 Ratings

15 Employee Reviews

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  1. "MAINTENANCE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Building Engineer in Middletown, CT
    Current Employee - Building Engineer in Middletown, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Bank (Connecticut) full-time (More than 5 years)

    Pros

    A great place to work for and they value your work.

    Cons

    Sometimes you get over worked.


  2. Helpful (1)

    "Complete Hoax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, CT
    Current Employee - Anonymous Employee in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Liberty Bank (Connecticut) full-time (More than a year)

    Pros

    401(k) & pension
    Valuable work experience for better paying and more fulfilling job opportunities
    Travel reimbursement
    Networking Opportunities
    Financial services foundation

    Cons

    Micromanaged every second of every minute of every hour of every day
    Exceedingly aggressive sales goals that overwhelm customers
    Multitude of responsibilities that should be back offices tasks

    Advice to Management

    Over worked and underpaid

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very involved with the community. They do their best to listen to their employees.

    Cons

    Not many, wish I had the option to work from home or at a closer office a couple days is probably it.


  4. "Equal good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Middletown, CT
    Current Employee - Customer Service Specialist in Middletown, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Bank (Connecticut) full-time (More than 8 years)

    Pros

    Benefit package, great customer base

    Cons

    Sales goals and micromanagement. Sometimes upper management takes it upon themselves to do the work of the branch manager, which is completely unnecessary. Some sales goals are reasonable, while others are unattainable. Working hours often stretch past 40 hours.

    Advice to Management

    Train branch managers in management skills rather than stepping in, and make time off policies the same across the board at branches.


  5. "Decent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Started as a local bank

    Cons

    Agressive sales goals turning BoA


  6. "Mutual Bank Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good benefits, slow paced environment in most areas. Focus on consumer banking and commercial real estate lending..

    Cons

    The attention to operational efficiency is low and it is very slow to fix it.

    Advice to Management

    Be more pro-active in dealing with non-performers.


  7. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, CT
    Current Employee - Anonymous Employee in Middletown, CT
    Recommends
    Positive Outlook

    I have been working at Liberty Bank (Connecticut) full-time (More than 3 years)

    Pros

    Yearly bonus program
    Friendly Management

    Cons

    Micromanaged
    Favoritism
    Insurance is not the best

  8. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Middletown, CT
    Former Employee - Customer Service Specialist in Middletown, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very friendly environment. everyone is there to help you. flexible hours.

    Cons

    managment does not always know what they are doing. Difficult when going from branch to branch... no consistency


  9. Helpful (1)

    "A good place to work that's getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Liberty Bank (Connecticut) full-time (More than a year)

    Pros

    Great benefits, good hours, great people. This institution has done a great job carving out its niche in a market otherwise dominated by much larger banks. They are constantly improving and growing and they do not seem to have their foot off the gas.

    Cons

    There is a disconnect between the front line and the back offices that need some addressing, and their branches are severely understaffed. They put major projects ahead of smaller ones that would dramatically reduce the workload of their already overworked front line. They spend money in their marketing, acquisition, and executive bonus budgets that would be better spent improving the efficiency of the bank.

    Advice to Management

    Reevaluate where your dollars would make the most impact. Cut back on the bonus structure in order to have cash flow to dedicate on constantly improving the technological deficiencies that are present. To be a big player, you have to have the technology to do so.


  10. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Liberty Bank (Connecticut) part-time (More than 5 years)

    Pros

    Generally nice people, decent company with community values in mind
    Pay and workload seem fair in comparison to other banks

    Cons

    Minimal room for advancement
    Behind on technology
    Management lacks understanding of the realities of retail banking and often implement procedures with no understanding of the ramifications of day to day business
    Week-by-week scheduling for branch employees is harsh, to say the least

    Advice to Management

    Promote from within much, much more. You are wasting the potential of front office employees who understand day to day operations back to back, but also have a brighter future in mind. There are extremely capable people at Liberty stuck in underemployed positions because of your preference to hire people from outside the bank. Managers/back office employees that are hired externally lack the basic knowledge necessary to make them a smart choice.


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