Liberty Mutual Insurance Reviews in Boston, MA | Glassdoor

Liberty Mutual Insurance Boston Reviews

Updated June 20, 2017
74 reviews

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Boston, MA Area

2.0
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
24 Ratings

74 Employee Reviews

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Pros
  • They are concerned about work/life balance (in 288 reviews)

  • It's an overall great company with tons of great benefits (in 241 reviews)

Cons
  • Tough work/life balance which lead to high turnover (in 224 reviews)

  • No work/life balance, in the 18 months I worked there was unable to get a day off (in 49 reviews)

More Pros and Cons

  1. Helpful (3)

    "Career killer for intelligence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Boston, MA
    Current Employee - Senior Analyst in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    The company has OK benefits and it is easy work. Free coffee etc...

    Cons

    They do not respect intelligent people or technical skills. When you interview, you'll notice it's all behavioral. A suave appearance and persona will get you far, but they don't care about any hard-skills. They actually think an MBA is a "technical degree" (feel free to verify by looking through the job postings) and unfortunately, I am not joking when I say that you have a better chance of a promotion with an SNHU degree than one from MIT or Caltech. The leadership is incompetent and promotes people who are not a threat, but are good at sales and easily manipulated.

    People are rewarded for handling big projects, so people create them, so that they can claim victory, but it just causes a big mess and after they move on, others are left to clean up the mess (with no recognition).

    The Data-science community is run by actuaries. They think they understand a lot, but don't, they learn high-level details of 100 year old technologies. They do hold a lot of power though and actitvely undermine people with statistical/mathmatical traning and experience, who could be a threat to them.

    Advice to Management

    For your sake I hope you never face real competition, you’d be slaughtered.


  2. "Poor Strategy from upper management"

    Star Star Star Star Star
    Current Employee - Principal Software Engineer in Portsmouth, NH
    Current Employee - Principal Software Engineer in Portsmouth, NH

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    Good bonus structure, and retirement options.

    Cons

    Poor culture, low developer ability, drive, and strange restructuring strategies

    Advice to Management

    Don't hire people in one location and tell them they need to move to another in the same week.

  3. Helpful (7)

    "its ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Good Pay, good location, very good place to start

    Cons

    Its an extremely old school company, they switched the dress code to business casual from full business a few years ago and thought it was the most innovative workplace change in human history.

    Liberty Mutual Insurance Response

    May 10, 2017 – Talent and Enterprise Services

    We appreciate you spending some time writing down your thoughts. We always welcome opportunities for improvement.


  4. Helpful (8)

    "Time to take a deep look"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Boston, MA
    Current Employee - IT Project Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    Flexible work schedule, generally low stress. Decent benefits. Beautiful headquarters. Good pay for what you're doing if on the business side but there are serious disparities

    Cons

    Lack of real training, slow moving even with agile. Lack of parental leave is horrific in this day and age 2 weeks?! No wonder people are hesitant to come back

    Advice to Management

    Please evaluate who you have as managers -- just because someone has been with the company for a long time does not mean they should be managing people. Also -- constantly being told that as a female I'm playing in the boys club has made me want out immediately. Serious lack of respect for females on some teams


  5. Helpful (8)

    "Leadership says one thing; means something else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    Comp is good
    Lots of smart people working here
    W/L balance is great

    Cons

    Management spins everything in a positive light, even when they make changes that have a negative impact. You have to read the fine print very carefully. Health benefits have been cut in the past year.

    Advice to Management

    Just give it to us straight.


  6. "Managing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Working with great people, solving complex problems

    Cons

    Decision-making authority is not always clear, making strategic decisions longer to implement

    Liberty Mutual Insurance Response

    Mar 14, 2017 – Talent and Enterprise Services

    Thanks for your review. Leadership Effectiveness is always key, and we strive to continuously develop our current leaders and our future leaders.


  7. Helpful (6)

    "Made me think what I was doing with my life every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    If you prefer to sit at a cubicle all day and pretend to be excited about your job, this if perfect for you. I can see how people get very comfortable here and stay forever. The salary is not terrible and the hours are usually not bad, but that really varies depending on who you work for. I have heard horror stories before, but those are not the norm. The organization really tries to make you feel like you are making an impact. The boston office has a really good cafeteria and is in a great location. Sometimes, some managers will let you work from home one day a week. I think the CEO is great and there are some really good people here.

    Cons

    Boring work. It is insurance. And you will question every day of your life why you are there and how did this happen. There is very little room to make lots of money here. They have a tendency to restructure parts of the organization all the time, and really good solid employees end up losing their jobs. typically they will give you a grace period to find another job within the organization, but that never really paned out for anyone I knew. Bonuses are pretty low, and you dont really get much of a salary increase upon promotion. This bothered me a lot given I was a high performer but not making that much more relative to the person next to me.

    Advice to Management

    Reward your top performers. Try to hire more upbeat and interesting people to make the job more enjoyable.

  8. Helpful (6)

    "Lots of changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Boston, MA
    Current Employee - Commercial Underwriter in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Flexible hours, good pay, work from home

    Cons

    Micromanagement culture, talk of downsizing, absurdly high goals, inability to meet goals due to being priced way too high and pushing huge renewal increases

    Advice to Management

    Get some people with front line sales and underwriting experience in your management team. Actuaries running the company make things really unbalanced and make it really hard to actually write business

    Liberty Mutual Insurance Response

    Jan 30, 2017 – Talent and Enterprise Services

    Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along ... More


  9. Helpful (5)

    "Business Analyst II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst II in Boston, MA
    Former Employee - Business Analyst II in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Liberty Mutual Insurance full-time (More than 5 years)

    Pros

    The company offers good benefits and has some good people. Depending on the department they have flexible work arrangements like compressed work weeks, alternate work schedules, and work from home.

    Cons

    Variation in systems used, culture, and how employees are treated.

    Various reorgs annually that threaten job stability.
    A lot of politics
    Empowerment of ineffective managers.

    Liberty Mutual Insurance Response

    Jan 30, 2017 – Talent and Enterprise Services

    Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like ... More


  10. Helpful (5)

    "No No for longterm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Engineer in Boston, MA
    Current Employee - Storage Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance (Less than a year)

    Pros

    Good company for fresh starters

    Cons

    Too much politics between the many project managers

    Advice to Management

    Value your employee


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