Liberty Mutual Insurance Reviews in Boston, MA | Glassdoor

Liberty Mutual Insurance Boston Reviews

Updated November 12, 2017
224 reviews

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Boston, MA Area

4.0
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
129 Ratings

224 Employee Reviews

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Pros
Cons
  • Biggest growth opportunity would be the work life balance associated with positions in the Direct Response Center (in 237 reviews)

  • No work/life balance, in the 18 months I worked there was unable to get a day off (in 53 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company with good benefits, but changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    Good work life balance and friendly corporate culture. Well paid and opportunity to move internally quite a bit

    Cons

    culture is changing a lot. Lack of stability makes the company feel less secure

    Advice to Management

    Promotion to management should only happen to those who are good manager, vs. just been there long enough and that's the next path


  2. "Great Place to Work long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Engineer in Dover, NH
    Former Employee - Software Test Engineer in Dover, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance (More than 3 years)

    Pros

    During my time there, it felt like I would have stable work for many years to come.. almost everyone I worked with had been with the company for at least 10 years.

    Cons

    It's an old company, where many have been there for years if not decades. This can sometimes lead to certain things done in a way that is slow/probably slower than any other place I've worked.

  3. "MBA Summer Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - MBA Summer Associate in Boston, MA
    Former Intern - MBA Summer Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance as an intern (Less than a year)

    Pros

    You are supported and encouraged at all levels of the organization to complete your project and to get to know the people within the organization.

    Cons

    Lots of bureaucracy. Hard to make any more than a small difference anywhere.

    Advice to Management

    Increase collaboration between departments


  4. Helpful (3)

    "A Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Boston, MA
    Current Employee - IT Project Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    Enjoyable work, good teammates, great culture

    Cons

    Currently undergoing a large transformation in IT but with little communication

    Advice to Management

    More transparency and communication around the changes we are undergoing

    Liberty Mutual Insurance Response

    Oct 26, 2017 – Talent and Enterprise Services

    It's great to hear that our employees feel confident and valued. Thanks for your feedback on communication, we'll be sure to pass it along.


  5. Helpful (1)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Salem, NH
    Former Employee - Project Manager in Salem, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time (More than 5 years)

    Pros

    Close to home and management gave me the flexibility to manage projects the way that I felt was necessary

    Cons

    Management is heartless when it comes to the bottom line.

    Advice to Management

    Soften up a little and the employees will be a bit more loyal

    Liberty Mutual Insurance Response

    Nov 2, 2017 – Talent and Enterprise Services

    Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual was positive overall.


  6. "Supervisor IT Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Dover, NH
    Former Employee - Supervisor in Dover, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Great team, great management, Fortune 100 company

    Cons

    Advancement opportunites can be limited

    Advice to Management

    Communication is key to any successful relationship

    Liberty Mutual Insurance Response

    Oct 19, 2017 – Talent and Enterprise Services

    Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual was positive!


  7. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Large company with many opportunities to move around, love to promote from within, competitive pay

    Cons

    Very corporate feel, don't invest in systems and sometimes don't give people the resources to do their job

    Liberty Mutual Insurance Response

    Oct 19, 2017 – Talent and Enterprise Services

    It's great to hear that our employees feel confident and valued. Thanks for sharing!

  8. "Senior software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great life and work balance
    Salary better than big 4 companies

    Cons

    Can't think of any


  9. Helpful (1)

    "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource Manager in Rochester, NH
    Current Employee - Resource Manager in Rochester, NH
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Fair & respectful treatment, good culture & work life balance

    Cons

    Administration, rate of change, following through in meaningful ways

    Advice to Management

    Don't just follow industry trends, listen to emolyees/customers


  10. Helpful (1)

    "A Work in Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Portsmouth, NH
    Current Employee - Business Analyst in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 8 years)

    Pros

    Great place to find entry-level positions
    Agile company
    Has become a more fun place to work in the last 2 years
    Flexible work schedule

    Cons

    Not much opportunity for salary negotiation
    Very difficult to get approval for relevant conferences
    Tuition reimbursement is nearly impossible to get approved

    Advice to Management

    I'd really love to see more willingness to invest in employee education. While we do have the ability to create development plans, I haven't seen much encouragement or guidance happening from lower level managers.

    It also seems nearly impossible to get approval for tuition reimbursement for further education (such as a Master's degree). It's not really a "benefit" if people aren't allowed to utilize it.

    Liberty Mutual Insurance Response

    Oct 19, 2017 – Talent and Enterprise Services

    Thank you for taking the time to share your thoughts. We always welcome opportunities for improvement, especially when it comes to the development of our employees. We'll pass along this feedback... More


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