Liberty Mutual Insurance Reviews | Glassdoor

Liberty Mutual Insurance Reviews

Updated Feb 20, 2020

To filter reviews, or .

3.3
55%
Recommend to a Friend
72%
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1,919 Ratings
  1. "edc7cat89h]"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainer 
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Educating the employees was top notch!

    Cons

    Sometimes it came down to who you knew and the relationship you had for advancement to take place.

    Liberty Mutual Insurance2020-02-20
  2. "Great company in Boston"

    StarStarStarStarStar
    Current Employee - Business Analyst 

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great work environment and people!

    Cons

    Limited benefits and lacks innovative mindset/culture

    Liberty Mutual Insurance2020-02-19
  3. Helpful (1)

    "They only care about the numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Atlanta, GA
    Doesn't Recommend
    Positive Outlook

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Coworkers, ability to work from home

    Cons

    Numbers over quality, manager only cares about coaching you out the door

    Liberty Mutual Insurance2020-02-18
  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Pay, benefits, co workers, building

    Cons

    Hate to move up and out of call center

    Continue reading
    Liberty Mutual Insurance2020-02-18
  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    Employee Appreciation almost every day

    Cons

    Nothing bad to say about the company

    Liberty Mutual Insurance2020-02-17
  6. "Working at Liberty Mutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time for more than a year

    Pros

    Good benefits and pay was on par with other insurance companies

    Cons

    Worked a lot of hours and very little work life balance

    Continue reading
    Liberty Mutual Insurance2020-02-16
  7. "good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Case Manager in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Good benefits, solid 401K, flexible work schedule

    Cons

    Technology is a bit behind, however there is an effort to update it.

    Continue reading
    Liberty Mutual Insurance2020-02-16
  8. "Average salaries. Good medical cover , and paid leave"

    StarStarStarStarStar
    Current Employee - Accounts Analyst in Nairobi
    Recommends

    I have been working at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Good office location, great ambiance .medical insurance . Pension contribution

    Cons

    Slow or no growth for employees

    Liberty Mutual Insurance2020-02-15
  9. Helpful (4)

    "Claims adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in San Diego, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance

    Pros

    Work from home a couple days a week. Pay is decent yearly but hourly is a joke

    Cons

    This place will work you till you quit or die. I have worked in various claims departments for almost 20 years and never had an issue but five years in this place is effecting my mental health. Seriously, after 12 hours a day and working 6-7 days a week for 5 years frankly I don’t care if they fire me. This is the greediest company I have ever seen. I wish there was a zero stars option. I am leaving just as soon as I am able.

    Continue reading
    Liberty Mutual Insurance2020-02-15
  10. "Sales review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outside Sales Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Good benefits and pay the fixable schedule also

    Cons

    Development opportunities Don’t seem to be there.

    Continue reading
    Liberty Mutual Insurance2020-02-14

Choose a different language and keep reading other reviews.

Found 4427 reviews