Liberty Mutual Insurance Reviews | Glassdoor

Liberty Mutual Insurance Reviews

Updated February 25, 2017
2,613 reviews

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Full-time Part-time

2,613 Employee Reviews

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Pros
  • They are concerned about work/life balance (in 256 reviews)

  • It's an overall great company with tons of great benefits (in 227 reviews)

Cons
  • Tough work/life balance which lead to high turnover (in 209 reviews)

  • Way too much work and no work/life balance (in 42 reviews)

More Pros and Cons

  1. Helpful (1)

    "Rigid HR process and policy driven culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in New York, NY
    Former Employee - Underwriter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    Great technical managers helping underwriter at every opportunity. Great hours. Work from home. Plenty of opportunities to move within company.

    Cons

    Very few people think outside of the box. Too much policy. Highly dependent on outside consultant to guide direction of company. Will not treat you as well when you resign.

    Advice to Management

    Put policy aside when dealing with people in sensitive situations. Listen to people not consultants.


  2. "very stressfull"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    Lots of earning potential and great benefits

    Cons

    sales goals are unreasonably high.


  3. Helpful (3)

    "Great company, fast paced job. Lousy Team manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster in Voorhees, NJ
    Current Employee - Adjuster in Voorhees, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance (More than a year)

    Pros

    Great company. Really take car of employees. Room to grow.

    Cons

    If you get put on a lousy team with a lousy manager, it really takes away from how great it could be

    Advice to Management

    Most managers are great keep it up. If your manager stinks, try to get on another team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "If you want to be your own boss, be an agent with a different company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Minneapolis, MN
    Former Employee - Sales Agent in Minneapolis, MN
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Training, benefits, achievable awards system

    Cons

    Many Agents in a single office fighting with each other marking their own territory, service team is poorly trained centralized call center vs. in office, manager constantly breathing down your neck to do things their way even if you are hitting your goals.

    Advice to Management

    Be more flexible to let agents work away from the office without giving you a daily agenda about what you are doing and where you are.


  6. Helpful (1)

    "Dependable, predictable 100 year old company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    Solid commitment to training resources and skills development; Logical, rational co workers; strong compensation package; Great location in central downtown district; growth opportunities

    Cons

    Machiavellian philosophy which appears to be common in the industry; Favoritism and cliques abound; Classic Gordon Gecko reorg behaviors; Passive aggressive culture with a dash of homophobia baked in.


  7. Helpful (1)

    "Good for entry-level, can become monotonous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time

    Pros

    Great Paid Time off, competitive starting salary

    Cons

    - A lot of pressure from management
    - conflicting goals


  8. Helpful (1)

    "good salary, poor benefits and culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager II in Hartford, CT
    Current Employee - Manager II in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    base pay and bonus is good for industry, relatively quick career progression if you work for it. large company so many opportunities especially if you are able to relocate and travel

    Cons

    culture and benefits, retirement and insurance are poor for industry, and most employees have only been with e company a few years


  9. "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    this job paid pretty well

    Cons

    this job had long hours

    Advice to Management

    none

    Liberty Mutual Insurance Response

    Feb 6, 2017 – Talent and Enterprise Services

    Thanks so much for your review. We really are invested in developing the incredibly talented people who work at Liberty. Glad that was your experience!


  10. "Good place to start!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Portsmouth, NH
    Current Employee - IT Analyst in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    Great work life balance, benefits, managers that really care about you

    Cons

    Some of the technology is reaaaalllyyy old (Cobal...)

    Advice to Management

    Tinker time!

    Liberty Mutual Insurance Response

    Feb 6, 2017 – Talent and Enterprise Services

    Thanks for sharing your review. We believe in empowering employees to be physically, emotionally and financially healthy. We continually invest in technology to improve our customer and user ... More


  11. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    These are some fair and friendly folks!

    Cons

    There was no downside to this position.

    Liberty Mutual Insurance Response

    Feb 6, 2017 – Talent and Enterprise Services

    Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty was positive!



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