Liberty Mutual Insurance "great benefits" Reviews | Glassdoor

Liberty Mutual Insurance Employee Reviews about "great benefits"

Updated Nov 20, 2019

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3.4
57%
Recommend to a Friend
72%
Approve of CEO
Liberty Mutual Insurance CEO David H. Long
David H. Long
2,048 Ratings
Pros
  • "Striving for a good work/life balance for everyone(in 483 reviews)

  • "Great benefits (work flex schedules, maternity/paternity leaves, etc(in 353 reviews)

Cons
More Pros and Cons

Reviews about "great benefits"

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  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Claims Representative in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    - great benefits - flexible work time/work from home options - close relationship with management - monthly employee surveys that they actually listen to (we have MLK day off now because enough people mentioned it!)

    Cons

    - there's a big push on the numbers being perfect all the time, no room for error\ - other companies pay more for the same experience level in the same jobs

    Liberty Mutual Insurance2019-11-20
  2. "Insurance Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Heathrow, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time for more than a year

    Pros

    Good Pay, Decent Hours, Great Benefits

    Cons

    High Sales Goals, Not entirely truthful on how much people actually make.

    Advice to Management

    Listen to the employees.

    Liberty Mutual Insurance2019-10-29
  3. Helpful (1)

    "Small fish in a large pond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant in Boston, MA

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Great benefits and pay, as well as work/life balance.

    Cons

    Underappreciated work, little opportunity for advancement

    Liberty Mutual Insurance2019-11-04
  4. "Good place to get on a career track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Great benefits, training, local management and co-workers

    Cons

    Rates are high but there are other companies to write with. Hopefully things improve soon

    Liberty Mutual Insurance2019-10-18
  5. "Sales Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    Great work environment, flexible hours, great benefits

    Cons

    Training is terrible, poorly priced products in the NC market for most prospective buyers, low commission per policy, terrible renewals on existing business. Overall salary is not as advertised long-term for most applicants.

    Advice to Management

    Focus on agent development, increase opportunity to earn commissions, adjust rates to be competitive, foster a better (in person) training program for agent retention success.

    Liberty Mutual Insurance2019-10-22
  6. Helpful (5)

    "Only if you are desperate. . . .YOU HAVE BEEN WARNED!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Resolution Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Great Benefits for education and time off.

    Cons

    You will excel in claims with Liberty Mutual if you are comfortable swimming in quick sand. The expectations of your job change minute to minute as well as person to person. The only metric they care about is iLTR and the ratio is not in your favor. For example if you get 1 negative survey and 2 positive you will have 0% of the expected 62% you are to achieve. The 1 negative survey will always outweigh the... positive and leadership does not like when you point that out. BIG NO NO to discuss how unfair the metrics are . . . again you have been warned. Liberty wants to be top 3 by any means necessary and that means getting rid of people if they cannot meet all the metrics and burning through employees in the process. If you decide to apply, please only go to Plano, TX location because they are looking for any reason to close the regional offices. You will be assigned claims on weekends and holidays, the metric for 24 hour contact will still apply even if the office is closed. They do not have support for staff that is out of the office so despite offering a large amount of time off you will be terrified to take the time. The stress is too much to handle to be honest which is why I am leaving. They have changed from 37.5 hours to 40 hour week with no overtime despite assigning you 7+ multi car accident claims a day across Safeco and Liberty.

    Show More

    Advice to Management

    You need computers not people, invest in robots to work claims.

    Liberty Mutual Insurance2019-11-04
  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Great benefits, good compensation plan, working remote ability.

    Cons

    Product can sometimes be a challenge to sell, low base salary. No opportunity to advance.

    Advice to Management

    Establish more affinity partnerships and have more competitive rates.

    Liberty Mutual Insurance2019-10-11
  8. "not bad place to work"

    StarStarStarStarStar
    Former Employee - Insurance Agent 

    I worked at Liberty Mutual Insurance full-time

    Pros

    great benefits with good training

    Cons

    a lot of overtime work

    Liberty Mutual Insurance2019-09-30
  9. "Good pay, long hours"

    StarStarStarStarStar
    Former Employee - Claims Adjuster 

    I worked at Liberty Mutual Insurance full-time

    Pros

    Great Benefits, salary, and people.

    Cons

    Long work hours and managers only seemed to care about how to advance themselves.

    Liberty Mutual Insurance2019-08-28
  10. "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Charlotte, NC

    I have been working at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Great benefits and pay structure

    Cons

    Insurance is highly competitive and a race to the bottom

    Liberty Mutual Insurance2019-08-22
Found 353 reviews