Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated October 18, 2017
637 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Liberty Tax Service Chairman, CEO and President John T. Hewitt
John T. Hewitt
253 Ratings

637 Employee Reviews

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Pros
Cons
  • low pay, poor employee benefits (in 28 reviews)

  • The employment turned out to be part-time and temporary (in 26 reviews)

More Pros and Cons

  1. "Take initiative and be rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Support in Virginia Beach, VA
    Current Employee - Operations Support in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service full-time (More than a year)

    Pros

    There is a fair amount of room for growth of you take initiative and put in the effort. It's also a pretty fun group of people to work with.

    Cons

    Things change a lot and it seems like we are pretty reactive a lot of the time. The pay could definitely be more competitive also. But it's a good work environment.


  2. "Tax preparer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service full-time

    Pros

    Good rate of pay for entry level

    Cons

    Seasonal job that only last a couple of months

  3. "Office manager / preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I Am the the Manager/Prep in Lemon Grove, CA
    Current Employee - I Am the the Manager/Prep in Lemon Grove, CA
    Recommends
    Positive Outlook

    I have been working at Liberty Tax Service part-time (More than 5 years)

    Pros

    I have been at this office 5 yrs and live my environment. The customers are amazing and the owner is doing well

    Cons

    Helping people get their needs done

    Advice to Management

    Just to improve all the time we never stop


  4. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time

    Pros

    Good Place to start, learning experience.

    Cons

    No clear direction from management. No opportunities

    Advice to Management

    Provide more employee benefits


  5. "Lead Marketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Lead in Lynwood, CA
    Former Employee - Marketing Lead in Lynwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Wonderful company to work for, lots of training and wonderful people.

    Cons

    Only seasonal work; wish it lasted longer.

    Advice to Management

    Keep up the good work!


  6. "Liberty Tax and Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in River Oaks, TX
    Current Employee - Office Manager in River Oaks, TX

    I have been working at Liberty Tax Service (More than 3 years)

    Pros

    Fun, friendly, learning and teaching environment.

    Cons

    Busy only a few months a year and then very part time as they need the rest of the year.


  7. "Office Manager/Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Offoce Manager/Tax Preparer in Los Angeles, CA
    Current Employee - Offoce Manager/Tax Preparer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    Good Management staff, continuous mentoring/training

    Cons

    Mostly seasonal job, limited working hours

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend

    I worked at Liberty Tax Service full-time

    Pros

    Location is in a great area.

    Cons

    Salaries are low. Management is poor

    Advice to Management

    Value your employees. Learn how to respect your employees.


  9. "Overall great starting point for those just stepping into the work field."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiver in Atlanta, GA
    Former Employee - Waiver in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Liberty tax has a very good learning environment and they made it so easy to get into the swing of things.

    Cons

    The cons weren't all that bad in the grand scheme of things. The worst thing about it was probably the pay and even that wasn't that bad. Just below unsatisfactory.


  10. "Pyramid Scheme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Detroit, MI
    Former Employee - Tax Preparer in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time (Less than a year)

    Pros

    Flexible hours, commission-based pay scale.

    Cons

    Unpaid training, no job security, no benefits, seasonal work, Pyramid scheme that benefits the owner


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