Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated May 24, 2018
688 reviews

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3.5
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Liberty Tax Service Chairman, CEO and President John T. Hewitt
John T. Hewitt
272 Ratings

688 Employee Reviews

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Pros
Cons
  • low pay, poor employee benefits (in 37 reviews)

  • mostly part time / seasonal positions (in 27 reviews)

More Pros and Cons

  1. "Tax Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at Liberty Tax Service part-time (More than 8 years)

    Pros

    excellent, accurate, trustworthy and enjoy to work there.

    Cons

    nothing, it is good company


  2. "Tax Professional Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Specialist in Sunrise, FL
    Former Employee - Tax Specialist in Sunrise, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service part-time (More than a year)

    Pros

    The office I worked in consists of professionals. A tax accountant, enrolled agent, and a CPA. Great opportunity to learn from this staff at an entry level!

    Cons

    Pricing is subject to the franchise company and at times seems costly. New clients assume that the office is a "low" end office because of the reputation of other Liberty Tax Service offices.

    Advice to Management

    None, the management at the office I was located at worked with staff and took into consideration to comments and requests.

  3. "Nice Part-time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Best Boss ever, Flexible schedule

    Cons

    A lot of downtime


  4. "Office manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time

    Pros

    Paycheck is good when you have experience

    Cons

    Work load lies thieves they over work you with no proper information. High ridiculous fees for clients even returning clients

    Advice to Management

    Hire back the original people who Raj corporate


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service full-time (More than 8 years)

    Pros

    Working with wonderful customers and developing personal and professional relationships that create mutual growth. Training is great as there are multiple resources to rely on. Pay is based on performance, experience and hours. Expected workload is consistent yearly based upon time of season. Friendly and helpful employees throughout the company.

    Cons

    There aren't too many cons that I can think of. Obviously the duration of employment for some are based on the tax season. Liberty Tax could offer further training for employees in accounting so that we can generate extra revenue during the off season.

    Advice to Management

    I personally think that we could do with more personalized advertising. I know that we are franchises and as such we have to portray a consistent image, but I feel that we should be able to have targeted advertising based on our locations.


  6. "Overall okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sign Waver
    Former Employee - Sign Waver
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Tax Service full-time (More than a year)

    Pros

    Able to listen to music while working
    Had fun at special events
    Most of the staff was friendly

    Cons

    Rude people on street (flip the bird, throw trash, etc)
    Required to keep waving when no people around

    Advice to Management

    Keep your wavers safe from the dangers of the sun! Sunscreen, water, and other protection from sun sickness and dehydration.


  7. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support Specialist in Virginia Beach, VA
    Former Employee - Operations Support Specialist in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time (More than 3 years)

    Pros

    Extensive knowledge to be gained from various trainings.

    Cons

    Little room for growth. Nepotism.

    Advice to Management

    Learn to value your hard working employees not just the brown nosers. Implement internal departmental communication. Implement actual policies and procedures for corporate employees.

  8. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Irving, TX
    Current Employee - Operations Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service full-time (More than 3 years)

    Pros

    The work schedule
    Flexibility
    Work Load
    The team of people
    Helping clients
    Growth
    The down season

    Cons

    The pay was no the best even with a bonus structure in place because it was based off others performance

    Advice to Management

    Make a set min pay rate for operation managers across the board


  9. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Tax Preparer in Salinas, CA
    Current Employee - Seasonal Tax Preparer in Salinas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (Less than a year)

    Pros

    Secure, Positive, Great Software, Excellent company

    Cons

    No clients no hours not good


  10. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Longview, TX
    Current Employee - Tax Preparer in Longview, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    Great working environment. Friendly staff. Flexible schedule. Extra income for seasonal work. Good training program.

    Cons

    Low pay. Can be stressful during the peak season. takes a little time to learn the process.


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