Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated March 24, 2017
567 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Liberty Tax Service Chairman, CEO and President John T. Hewitt
John T. Hewitt
226 Ratings

567 Employee Reviews

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Pros
Cons
  • Low pay for amount of knowledge required (minimum wage) (in 29 reviews)

  • The employment turned out to be part-time and temporary (in 24 reviews)

More Pros and Cons

  1. "Great Company to work for!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Certified Tax Preparer in Coeur d'Alene, ID
    Current Employee - Certified Tax Preparer in Coeur d'Alene, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    Bosses are great! Customers are awesome!

    Cons

    Seasonal position but they will always bring you back.


  2. "VERY NICE AND LAID BACK ENVIROMENT."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Quincy, IL
    Current Employee - Front Desk Receptionist in Quincy, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time (Less than a year)

    Pros

    I was very impressed with how the owners treated their employees, in all 6 different locations, how they encouraged them as individuals and as a team to achieve personal and group goals.

    Cons

    Although the owners are open to new ideas and new ways of doing things, they will not change anything during the current tax season. They will continue doing things the way they were when they opened the new tax season and will reevaluate that area and your idea at the end of the tax season when they are closing things up and restructuring for the upcoming year.

    Advice to Management

    If you are going to rely on your "Call Center" employees to help with the "flow" of the office calls and how the appointments are made, the amount of time the preparer's and supervisor's are on the phone, allow your call center employees to assist the Processor's and the phone calls they make.


  3. "Love the environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service full-time

    Pros

    Customers are great to work with enjoy it

    Cons

    Management could have more patience.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Taxprepare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time

    Pros

    Is for me a New way to help People and learn something new

    Cons

    Bad paying
    No respect with employee


  6. "Corporate Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time

    Pros

    No education required to apply.

    Cons

    Franchises aren't given much chance to be profitable due to the outrageous percentages that corporate keeps as well as charging them interest on start-up costs. Bad business model.


  7. "Tax preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time

    Pros

    Great Company to work for. They manger care about the employees

    Cons

    I have no bad thing to say.

    Advice to Management

    Keep take care of your employees. .


  8. "Great company to work for!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Liberty Tax Service full-time (Less than a year)

    Pros

    Great training, and you get to meet a lot of nice people.

    Cons

    It's only a seasonal job.


  9. "Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager/Tax Preparer
    Current Employee - Office Manager/Tax Preparer

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    You learn a lot about taxes

    Cons

    Nothing I can think of

    Advice to Management

    Keep up the good job you are doing.


  10. "Tax Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Liberty Tax Service part-time (More than 3 years)

    Pros

    Get up to date tax information to pass onto clients. The people were wonderful and always willing to assist.

    Cons

    Pay is low for the detailed work.


  11. "Tax Preparer/Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Southfield, MI
    Former Employee - Customer Service Representative in Southfield, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Flexibility, location, fun environment, great management, great opportunity, growth, team work, excellent communication, great place to work, diversity, goal oriented job, software user friendly

    Cons

    pay as was too low for job duties, too much commute from store to store, family partnership with the franchiser owner wife as human resources manager not a friendly manager,

    Advice to Management

    My advice to management is to pay your employees a good salary to keep employees and not have a high turnover rate even though the job is seasonal, pay your employees a decent salary



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