Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated October 8, 2018
712 reviews

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3.4
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Liberty Tax Service CEO Nicole Ossenfort
Nicole Ossenfort
8 Ratings

712 Employee Reviews

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Pros
Cons
  • "low pay, poor employee benefits" (in 37 reviews)

  • "mostly part time / seasonal positions" (in 27 reviews)

More Pros and Cons

  1. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Derry, NH
    Former Employee - Office Manager in Derry, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service full-time (More than a year)

    Pros

    Excellent Supportive Company to work for!!

    Cons

    Lots of OT but I had not complaints about that.


  2. "Loved it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service full-time

    Pros

    Great place nice people good pay

    Cons

    Long hours no lunch and rude customers at times

  3. Helpful (1)

    "Great working for corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time

    Pros

    Corporate employees are treated well and are rewarded for good performance.

    Cons

    A franchisee bought the office. The franchisees were clueless on how to grow the business. They had expectations of all managers to work off the clock.

    Advice to Management

    Educate yourselves,


  4. "Great learning experience"

    StarStarStarStarStar
    Former Employee - Tax PR in Watertown, SD
    Former Employee - Tax PR in Watertown, SD

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Great people, Manager was easy to get along with, hours worked well with school

    Cons

    Only con is the down time between customers

    Advice to Management

    Keep up the great work.


  5. "Tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in New York, NY
    Former Employee - Tax Preparer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    A lot of office locations. Convenient commute to/from work.

    Cons

    Poor management, non flexible hours.


  6. "Good seasonal work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Tax Preoarer in Eugene, OR
    Former Employee - Licensed Tax Preoarer in Eugene, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time (More than a year)

    Pros

    Lots of hours during tax season.

    Cons

    Steady work is only really until the end of tax season!

    Advice to Management

    Maybe some more training.


  7. "Not a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist
    Former Employee - Front Desk Receptionist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time

    Pros

    I cannot think of any pros.

    Cons

    How much time do you have? Unorganized, inconsistent, and incompetent.

  8. "Seasonal Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Tax Preparer in Worcester, MA
    Current Employee - Seasonal Tax Preparer in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service part-time (More than 3 years)

    Pros

    Perfect for winter months as a seasonal job.

    Cons

    I wish it was full year


  9. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Management was friendly with Staff and the hours were flexable

    Cons

    Salaries were very low. Not enough supervision.

    Advice to Management

    Salaries are too low.


  10. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brockton, MA
    Former Employee - Anonymous Employee in Brockton, MA

    I worked at Liberty Tax Service (More than a year)

    Pros

    People treat you like family.

    Cons

    Equipment not up to date


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