Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated August 14, 2018
702 reviews

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3.4
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Recommend to a friend
Approve of CEO
Liberty Tax Service CEO Nicole Ossenfort
Nicole Ossenfort
4 Ratings

702 Employee Reviews

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Pros
Cons
  • "low pay, poor employee benefits" (in 37 reviews)

  • "mostly part time / seasonal positions" (in 27 reviews)

More Pros and Cons

  1. "Waver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waver in Houston, TX
    Former Employee - Waver in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service full-time (More than 10 years)

    Pros

    Pass out the flyers danceing fun people's eating and drinking

    Cons

    Not getting paid on time fighting kids putting trash on the ground pulling signs


  2. "Liberty Tax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time

    Pros

    Opportunity to help others in need.

    Cons

    Franchise was both ineffective and unorganized.

    Advice to Management

    Vent all branches to accomplish corporate objectives.

  3. "preparore"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service full-time

    Pros

    Pay is ok but could be better.

    Cons

    No medical benefits to temp workers.


  4. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Freedom, easy work, learn a lot

    Cons

    bad management, bad customers, long hours


  5. "Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liberty Tax Service full-time

    Pros

    None, felt like we were taking advantage of people.

    Cons

    Total scam for a franchise.

    Advice to Management

    Ripping off customers with high prices for easy work.


  6. "Sir Tax Prepare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sir Tax Prepare
    Former Employee - Sir Tax Prepare
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Tax Service (More than 5 years)

    Pros

    Manger the office, business taxs, training people

    Cons

    Collection money from business is the hards then individual

    Advice to Management

    I prepare business and individual taxs also train other taxs


  7. "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Hayes, VA
    Former Employee - Tax Preparer in Hayes, VA
    Recommends
    Neutral Outlook

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Owner of the Hayes, VA franchise of Liberty Tax is easy to work for. He kept a clean environment. Display great care for his employees. Was firm but fair. Workplace environment was relaxed.

    Cons

    Never enough work hours, but to be fair you are give time basic on how busy the office was and there was limited seating.

    Advice to Management

    None to give.

  8. "Certified Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Tax Preparer in Lake Mary, FL
    Current Employee - Certified Tax Preparer in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (More than 3 years)

    Pros

    Friendly and knowledgeable coworkers. Flexible schedule. Educational programs are great and you can complete them at your own pace.

    Cons

    Sometimes having to deal with difficult people.

    Advice to Management

    Management here is very supportive.


  9. "Seasonal Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Tax Preparer in Norfolk, VA
    Current Employee - Seasonal Tax Preparer in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Liberty Tax Service part-time (More than 8 years)

    Pros

    It's an income to help on a yearly basis.

    Cons

    Limited number of work hours.

    Advice to Management

    You more and better marketing techniques.


  10. "Good for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time

    Pros

    Flexible hours, nice owners, you get a free tax class, file your return free

    Cons

    Once the season dies down the hours will plummet, seasonal job for all preparers, pay is low


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