Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated August 16, 2017
623 reviews

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623 Employee Reviews

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Pros
Cons
  • low pay, poor employee benefits (in 28 reviews)

  • The employment turned out to be part-time and temporary (in 25 reviews)

More Pros and Cons

  1. "Doesn't follow through"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liberty Tax Service full-time

    Pros

    I did have wonderful co workers

    Cons

    The owners did not give an accurate representation of how the bonus system worked

    Advice to Management

    Be honest with your employees


  2. "Tax preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service part-time

    Pros

    Very nice people to work for at my location, very knowledgeable.

    Cons

    Prices are quite expensive, I always felt bad charging my customers so much money, only three percent of their fee is for you as an employee filing their taxes.

  3. "Good training if thats a field for you."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service full-time

    Pros

    Good seasonal position to work

    Cons

    Have to really be involved with laws.


  4. "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greensboro, NC
    Current Employee - Anonymous Employee in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (More than 8 years)

    Pros

    Flexible hours, great environment, co-workers, support system and educational opportunities

    Cons

    Not a year round income

    Advice to Management

    Find ways for manager to work year round


  5. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service full-time

    Pros

    Love the people that I work with.

    Cons

    Communication among departments and out in the field is not always on point.


  6. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Liberty Tax Service full-time (More than a year)

    Pros

    There are non at the present

    Cons

    Training, supervision, honesty, ethics, culture

    Advice to Management

    Retire


  7. "short term work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time

    Pros

    Great because there is not a long term commitment.

    Cons

    Low pay, have to tell people the cost of doing taxes is really high. They can do it online for free.

    Advice to Management

    Lower your fees!

  8. "Decent gig for recent grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commission at season end was decent. Relaxed environment.

    Cons

    Be prepared to negotiate your salary. They wikk lowball.


  9. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service part-time

    Pros

    You learn a lot and on your down time they encourage you to do practice returns. Commission and hourly rate which was great.
    You have clients who come to you specifically every year.

    Cons

    The clients loyalty to their previous tax preparer limits your ability to do your job.
    Management can be seen as poor at times.

    Advice to Management

    Always remain professional.


  10. "Supervisor/manager/tax preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Minden, LA
    Former Employee - Anonymous Employee in Minden, LA

    I worked at Liberty Tax Service full-time (More than 5 years)

    Pros

    Take pleasure in helping families

    Cons

    It is only seasonal job

    Advice to Management

    keep up the good work


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