Liberty Tax Service Reviews | Glassdoor

Liberty Tax Service Reviews

Updated April 23, 2017
578 reviews

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Full-time Part-time

578 Employee Reviews

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Pros
Cons
  • low pay, poor employee benefits (in 30 reviews)

  • The employment turned out to be part-time and temporary (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Seasonal Tax Preparer/ Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer/Office Manager in Wadesboro, NC
    Current Employee - Tax Preparer/Office Manager in Wadesboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    This seasonal job is great way to make some extra money. They teach you everything you need to know at tax school. The programs are easy to learn and The owners are awesome. The work environment is very nice with coffee for the clients and staff, music for the clients that are waiting and a little snack if you get a little hungry.

    Cons

    Dealing with the public is the biggest con I think some people can get very upset and rude when it comes to their money. Tax preparers don't come back year after year because this is a seasonal job and by next tax season they have another job.


  2. "Good starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in Hemet, CA
    Former Employee - California in Hemet, CA

    I worked at Liberty Tax Service (Less than a year)

    Pros

    Learned a lot about taxes, enjoyed my class. Worked for one season

    Cons

    Pay could be better along with bonus structure


  3. "Tax Preparer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Preparer in Saint Louis, MO
    Current Employee - Senior Tax Preparer in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Liberty Tax Service (More than a year)

    Pros

    Flexible hours, upfront training on tax law

    Cons

    Too many people touch the same return, so it can be confusing

    Advice to Management

    Need a more streamlined system for preparing returns so that fewer people are touching the same return


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  5. "GREAT company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Texarkana, AR
    Former Employee - Tax Preparer in Texarkana, AR
    Recommends
    Approves of CEO

    I worked at Liberty Tax Service part-time (Less than a year)

    Pros

    Great company to work for as long as your willing to put in the work

    Cons

    only a seasonal job!


  6. Helpful (1)

    "Seasonal Tech Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Virginia Beach, VA
    Former Employee - Technical Support Representative in Virginia Beach, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time (More than 8 years)

    Pros

    Great place to work, great people to work for, we have fun and take care of the franchisees and their business's

    Cons

    Starts off slow in hours and may get laid off in only a few months if the tax season is not as busy


  7. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Southfield, MI
    Current Employee - General Manager in Southfield, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Tax Service (More than 10 years)

    Pros

    Liberty Tax offers and promotes Continued Education for up-to-date tax law changes and regulations.

    Cons

    The tax season is seasonal and the part-time hours are not enough for a reasonable salary.

    Advice to Management

    Offer a reasonable and affordable down payment for individual ownership for a store.


  8. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Corpus Christi, TX
    Former Employee - Area Manager in Corpus Christi, TX
    Recommends
    Positive Outlook

    I worked at Liberty Tax Service full-time (More than 3 years)

    Pros

    Franchised owned therefor; more say so on what when on.

    Cons

    The only really con that I found was that it is seasonal/short term position.

    Advice to Management

    More pay need


  9. "Office Admistrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Coordinator in West Haven, CT
    Current Employee - General Coordinator in West Haven, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time (More than a year)

    Pros

    Family oriented office, I have responsibility that no other person can have, I love my Job.

    Cons

    It is only seasonal just for 3 to 4 months out of the year.

    Advice to Management

    I am a hard worker, friendly and very anal at it love to work and always seeking to get to a higher position within the company.


  10. "Sign Waver"

    Star Star Star Star Star
    Former Employee - Sign Waver in Decatur, AL
    Former Employee - Sign Waver in Decatur, AL
    No opinion of CEO

    I worked at Liberty Tax Service (Less than a year)

    Pros

    They let you listen to music while you're outside
    Cars hunk to you as they pass by
    Occasionally someone who's seen you waving will drop off a lunch

    Cons

    Nothing in particular to complain about


  11. Helpful (2)

    "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Greensboro, NC
    Former Employee - Marketing Manager in Greensboro, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Liberty Tax Service full-time (More than a year)

    Pros

    Fun environment with a mostly laid back management.

    Cons

    I feel that this company takes advantage of the disadvantaged people. The fees for tax preparation are very high. I realize that most of their client are getting very large returns but it still feels like taking advantage. It seems that most of the locations are in poor areas where the bulk of their business is the Earned Income range. So most returns are processed early in the season and then it is dead.

    Advice to Management

    This is a tough one. I do not think that this is a management issue, it is more of an overall company issue with targeting the poor.



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