Liberty University Student Accounts Reviews | Glassdoor

Liberty University Student Accounts Reviews

Updated May 3, 2017
6 reviews

Filter

Filter

Student Accounts

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Liberty University President Jerry Falwell Jr
Jerry Falwell Jr
2 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
  • Great co-workers, room for advancement and education benefits (in 27 reviews)

  • There are good benefits for full time benefited employees (in 24 reviews)

Cons
More Pros and Cons

  1. "Student Accounts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Account Representative in Lynchburg, VA
    Former Employee - Student Account Representative in Lynchburg, VA
    Recommends
    Positive Outlook

    I worked at Liberty University full-time (More than 3 years)

    Pros

    My experience was mostly positive and I enjoyed the working environment.

    Cons

    Base pay is lower than expected but the education benefit more than makes up for it.


  2. "Student Account Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Account Representative in Lynchburg, VA
    Current Employee - Student Account Representative in Lynchburg, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty University full-time (More than a year)

    Pros

    Great atmosphere! People are generally very encouraging and uplifting.

    Cons

    The pay is not the best.

    Advice to Management

    If you want to reduce turnover, consider increasing the pay

  3. Helpful (1)

    "Great employer if you're in the right department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Account Representative in Lynchburg, VA
    Current Employee - Student Account Representative in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty University full-time (More than a year)

    Pros

    The student accounts department is fantastic.
    The pay is competitive.
    Supervisor's are understanding and accommodating.
    Room for, and encouragement for, advancement.
    Tuition discount.

    Cons

    Other departments are led in way which does not promote good morale.
    The pay raises are not reliable or guaranteed.
    Review schedules are completely dependent upon the supervisor's memory to do them.

    Advice to Management

    Student accounts - keep up the good job. Think about setting up a more formal review system that link pay increases to a job well done.


  4. "Student Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Account Representative in Lynchburg, VA
    Current Employee - Student Account Representative in Lynchburg, VA

    I have been working at Liberty University full-time (More than 8 years)

    Pros

    Working in the Student Account Call Center is a continuous joy, even during enrollment deadlines. The Director cares about each of his staff members and other management does as well. The call center is not as strict and stressful as most call center agencies are, which makes the difficult phone calls more bearable.

    Cons

    Not many cons, usual politics that go with a large company.

    Advice to Management

    No real advice. Perhaps that we stay focused on our motto of training champions for Christ.


  5. "Very good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Account Representative in Lynchburg, VA
    Former Employee - Student Account Representative in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty University full-time (More than a year)

    Pros

    I really enjoyed the work environment and the people that I worked with especially the leadership.

    Cons

    As money increases consider paying employees more.

    Advice to Management

    None keep up the good work.


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Accounts
    Current Employee - Student Accounts
    Recommends
    Positive Outlook

    I have been working at Liberty University full-time (More than 5 years)

    Pros

    Good place to work right outside of college.
    Lynchburg is a cheap area so although the pay isn't spectacular it isn't terrible.
    Great people.

    Cons

    Can feel micromanaged and unimportant at times simply because you are replaceable.