Lidl Customer Assistant Reviews | Glassdoor

Lidl Customer Assistant Reviews

Updated Sep 10, 2019

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Found 164 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
43%
Approve of CEO
Lidl CEO Jesper Hojer (no image)
Jesper Hojer
13 Ratings
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Great Yarmouth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lidl full-time for more than 10 years

    Pros

    Great pay, good team work,

    Cons

    Sometimes Long hours, very fast paced..

    Lidl2019-09-10
  2. "good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lidl for more than a year

    Pros

    good money, friendly team, the possibility of overtime

    Cons

    there are none of the cons

    Lidl2019-09-10
  3. "All good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Sales Assistant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lidl part-time for less than a year

    Pros

    Salary friendly staff lidl staff discount benefits pension scheme 30 mins break when working over 4 hours the welcome event for new starters the training programme LEON for learning everything you need to know about Lidl and learning everything to do the job properly which is done with a learning mentor for 2 weeks and a Pay rise every year start on £9.50 for sales assistant Holidays increase 1 day a year until you... have a total of 35 days a year.

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    Cons

    No cons to mention really

    Advice to Management

    N/A

    Lidl2019-08-22
  4. "Positive overall, but varied shifts are tough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant 

    I have been working at Lidl part-time for less than a year

    Pros

    Good rate of pay Friendly colleagues Supportive management

    Cons

    Shifts are varied with lots of weekend work The general public are so rude!

    Lidl2019-08-19
  5. "Customer assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Enniskillen, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lidl part-time for more than a year

    Pros

    Great salary, time and a half on Sunday and bank holidays

    Cons

    Late nights may not leave to 11.30pm until shop is up to a standard set by management

    Advice to Management

    Contribute more to shop floor

    Lidl2019-08-12
  6. "Bad store management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lidl part-time for more than 5 years

    Pros

    Great hourly rate, great colleagues and always busy.

    Cons

    Poor line management. No work life balance, no support for working parents.

    Advice to Management

    Stop treating staff members differently and threatening people’s jobs.

    Lidl2019-08-12
  7. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Assistant 
    Doesn't Recommend

    I worked at Lidl part-time

    Pros

    Hourly wage rises each year

    Cons

    No set rota days each week

    Advice to Management

    Think more on staff retainment

    Lidl2019-08-26
  8. "You can go far if u work for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Assistant in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lidl for more than a year

    Pros

    Good pay Good opportunitys Great staff

    Cons

    None to mention at this time

    Lidl2019-08-09
  9. "Lidl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Assistant in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lidl for less than a year

    Pros

    Hourly rate but nothing else.

    Cons

    Roster changed all the time, lack of hours, sent home early, often working 6+ hours with no break, poor management

    Advice to Management

    Listen to your employee's. Learn to do rosters.

    Lidl2019-08-06
  10. "Did not meet expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Donegal

    I worked at Lidl full-time for more than a year

    Pros

    Pay well Friendly team Chance of progression

    Cons

    Long hours at till, zero variety especially for new staff Called last minute on days off to come into work and being made feel bad if you don't A lot of favouritism to certain employees who get all the morning shifts, not evenly divided out Clinical depressing environment, no mental stimulation, background music would be an extreme addition to Lidl stores and make it feel more like a shop and less like a factory.... No work life balance at all Staff are just a number, everything comes down to meeting targets.

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    Advice to Management

    Do Rota fairly and divide late and early shifts out more evenly Provide better training so all staff can do all jobs throughout store

    Lidl2019-08-06
Found 164 reviews