Lidl Manager Reviews | Glassdoor

Lidl Manager Reviews

Updated Oct 17, 2019

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2.7
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Rating TrendsRating Trends
35%
Recommend to a Friend
62%
Approve of CEO
Lidl CEO Jesper Hojer (no image)
Jesper Hojer
50 Ratings
  1. Helpful (10)

    "Lidl Stuck In Hole They Dug Themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Purchasing Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lidl full-time for more than a year

    Pros

    -Great experience for young people to get broad experience at a large company with lots of responsiblity and autonomy -Coworkers come from many different backgrounds

    Cons

    -Long hours -Unrealistic expectations -Lots of unnecessary work to impress international colleagues -Strategies not shared with company, leaving many employees in dark on what they should be doing -Horrible company culture

    Advice to Management

    -Focus more on employee growth and development -Take more risks in marketplace like originally planned

    Lidl2018-05-28
  2. Helpful (6)

    "Former Shift Manager disillusioned with the politicking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lidl full-time for more than a year

    Pros

    The pay is very nice but for the work done and the amount of physical injury that occurs it is barely worth it.

    Cons

    New company in the US that is having major structural problems. Bad work environment. Management is trained to say one thing in order to smooth over situations and then do the exact opposite. Logistics is a nightmare. No one is ever let go so people who do their job are required to work twice as hard to cover for people unable or unwilling to do their own job. Many other things need to be improved upon with... this company

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    Advice to Management

    Be honest with your employs and customers, also, improve all the logistic problems that are occurring. Customers will eventually stop coming if they can't get the items they want and your employees already feel as if they are in a no win situation.

    Lidl2018-05-05
  3. Helpful (4)

    "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lidl full-time for more than a year

    Pros

    Travel to Dublin, Ireland

    Cons

    Area managers inexperienced due to individual work history. Mostly college students with No managerial skills, competence or knowledge. Logistical problems with assignment of stores and home location for most managers.

    Advice to Management

    Put the right people in positions of direction and training. Get rid of the unqualified in wrong positions!

    Lidl2018-03-18
  4. "Finding Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lidl full-time

    Pros

    The people are friendly to work with

    Cons

    Hours and the overall Communication

    Advice to Management

    Be Transparent

    Lidl2018-03-02
  5. Helpful (11)

    "Needs improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Graham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lidl full-time for more than a year

    Pros

    Great starting salaries for DM's and above. Excellent benefits package. High-quality peers and co-workers.

    Cons

    Fear culture. "I'm excited upper management is coming!" -said no one ever. We scramble to make the stores presentable then brace for negative feedback. Positive reinforcement is reserved for your Birthday and Christmas, and will only come in the form of a text message. Every decision from HQ is designed to protect themselves from the wrath of International, not serve customers.

    Advice to Management

    You need to learn how to motivate your teams through encouragement and balance positive and constructive feedback. Do not let downward pressure crush your subordinates. We understand there are problems across the board; provide some concession many hard-working people are doing there best with what they've been given.

    Lidl2018-02-16
  6. Helpful (19)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lidl for more than a year

    Pros

    Company Car Health insurance You will never find another company that can show you more examples of poor leadership. You will learn what NOT to do in management/leadership positions, and that is invaluable.

    Cons

    Everything. If I could rate them negative 5 stars I would. This company is RACIST and SEXIST...Lucifer himself in company form. Don't believe me? Contact every minority that has "left" the company. Don't let the multi-cultural advertisement fool you (or the padded positive reviews left by current HR employees). They openly joke about American consumers being stupid, and will come up with every excuse in the book to... make sure their minority employees never move up the ladder. I look forward with great anticipation to the day the EEOC and every major news channel gets ahold of what this company pays a lot of money to cover up. If you are a minority or a woman, please don't let the salary tempt you. RUN don't walk!! It's not worth your time, dignity, or self respect.

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    Advice to Management

    I know you haven't come to this realization yet, but this is America... WELCOME! Given the current cultural/political climate here, it would be in your best interest to leave your discriminatory ways in Europe!

    Lidl2018-01-27
  7. Helpful (19)

    "Great Company in 5-10 years.... if they make it to that point."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lidl full-time for more than a year

    Pros

    - 4th Largest Retailer in the World = lots of opportunities to fail (but A LOT of wasted money) - Great Benefits and starting PTO balances - Good pay for lower level employees (associates and supervisors)

    Cons

    - International brand and Directors are still getting used to the US way. - Most of the departments in HQ and the Regions are run by underperforming District Managers who basically got told they can not run stores, so instead of rightfully firing them, Directors placed them in lateral positions outside of the Sales Department......UM HELLO??? - 75% of the "good" District Managers don't have the slightest clue... about retail, let alone how to run a store. - All of the performing Store Managers (which their aren't many) get no recognition, get paid the exact same as poor performing managers, who are sitting in training centers doing nothing, and get stuck in the "performance punishment" trap. There is not a single US retailer I can think of that doesn't have a performance based compensation program for their Retail Management, until now. - Not competitive Store Manager pay. Oh ya did I mention NO bonus structure either??? - Payroll and HR Departments are horrible. Just forget about doing the right thing for your emoloyess. ie. Pay issues, NO recognition program throughout the entire company, let alone for the stores to utilize; no structure what so ever - Company has great values on paper, but does NOT follow a single one. (Respect, Recognition, Responsibility = TRUST) - LOTS of IT and Real Estate fails.

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    Advice to Management

    - Fix under-performing Upper Management issues ASAP. - Spend more money fixing IT issues that make running the stores more efficiently ie. ESS, Scheduling system, communication systems, etc. - Stop being so scared to go into bigger cities and PAY your top performing managers to run them! - Put more of a priority on pay issues and out dated payroll systems. It is completely UNACCEPTABLE to tell District... Managers to pay out of pocket to their employees with expenses or pay issues. - Need to find a way to connect HQs to the front-line associates. The morale will never be there if not. The communication structure you have will NOT work in the US. Adapt and change. - Hire MORE lawyers, you're going to need them.

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    Lidl2017-12-19
  8. Helpful (8)

    "Terribly unethical company; don't fall for the lies the sell you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lidl full-time for more than a year

    Pros

    -Salary is great -Excellent company 401k match -Good benefits package

    Cons

    -The communication is poor at all levels and changes constantly, often with little to no notice to store staff or upper management. -Tyrannical leadership model based on fear. You will be yelled at constantly for even the most minor mistakes, even when there was never any official communication on how to do something (see above regarding communication). The blame always falls on the District Manager regardless of... the problem. -The Human Resources team, with the exception of one employee, is a complete joke. Complaints will be shared with your managers, and VP, which only makes you a target for reporting what you believed was a valid complaint. I have seen several District Managers terminated for complaining about unfair treatment. -Employees are never paid on time. Pay issues have been happening since February of 2017; almost a full year now, and they still have not been fixed. I have had staff members face eviction, have their electricity shut off, and not be able to buy food for their families because they received either half their paycheck or no check at all. To compound the problem, payroll implemented a new policy where they won't pay an associate via immediate paycard funds unless the don't receive ANY money at all, forcing associates to have to wait an additional two weeks to receive their checks, all for a mistake that was caused by the company. I have had HR and payroll team members blame the associates several times for not having an emergency fund to cover situations like this, as if it were our job as managers to question our team's financial situation.

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    Advice to Management

    Listen to your people and act on complaints and suggestions that are given. You must learn to adapt to the American market and change the leadership style of the company if you are to be successful here, otherwise your fate will end up just as others who have failed in the US.

    Lidl2018-01-23
  9. Helpful (3)

    "Walk The Walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lidl full-time for more than a year

    Pros

    Great pay and benefits, but not up to grocery standard Trained overseas

    Cons

    High Turnover Expectation for people to quit

    Advice to Management

    Listen to the needs of your management team before you lose everyone

    Lidl2017-12-06
  10. Helpful (3)

    "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lidl full-time for less than a year

    Pros

    successful overseas, promising if it has the opportunity to thrive

    Cons

    Unplanned, unorganized Horrible training mangers Unprepared, rdc does not support the stores

    Advice to Management

    Hire people to replace the people in the stores in the US market.

    Lidl2017-11-30
Found 365 reviews