Life Storage Reviews | Glassdoor

Life Storage Reviews

Updated April 10, 2017
35 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Good
22 Ratings

35 Employee Reviews

Sort: Popular Rating Date

  1. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Life Storage full-time (More than a year)

    Pros

    Great Hours
    Holidays off
    Nice bonuses
    Lenient schedules
    Team work

    Cons

    You are the maintenance person
    1 RVP micromanages
    Pay could be better or lower work load
    Ridiculous survey/review standards
    More staffing hours

    Advice to Management

    Set realistic goals as far as the reviews most people only post review's for bad service and definitely don't post if no incentive offered.


  2. "Garbage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Chicago, IL
    Current Employee - Property Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Life Storage full-time (More than 5 years)

    Pros

    None whatsoever! Steer clear of this wreck! If you value a stress free life, stay the hell away!

    Cons

    Garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage

    Advice to Management

    Swallow all of the garbage you feed store managers and choke on it!!!!!!


  3. "Marketing Manger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook

    I have been working at Life Storage full-time (More than 5 years)

    Pros

    Great work environment, good people, very much in growth mode

    Cons

    Conservative with salary and promotions

    Advice to Management

    Be more open to paying people what they are worth


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great people to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Life Storage full-time (More than 3 years)

    Pros

    We really worked well together as a whole. The corporation was built to be sold and they created revenue faster than any other storage company in the market

    Cons

    There was little room for advancement because of the businesses model but everyone was a pleasure to work with on a daily basis

    Advice to Management

    Please do it all over again. It was a fun and competitive atmosphere to work in. I was glad to be a part of company.


  6. "Property Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Georgetown, TX
    Former Employee - Property Manager in Georgetown, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Life Storage (More than a year)

    Pros

    PTO, 401K match, health Insurance, no evenings (closes at 6)

    Cons

    Work alone most of the time. Work 2 weekends of the month, Alot of paperwork

    Advice to Management

    Save trees - use less paper,


  7. Helpful (4)

    "I hope our culture continues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Life Storage full-time (More than a year)

    Pros

    -better pay than most self storage company's
    -good benefits
    -commission is challenging, yet achievable
    -buildings are well maintained and the best in the industry
    - I have learned a lot about properties and building management
    - district managers are always supportive
    - schedule of work. No late nights

    Cons

    -company was sold to Uncle Bob's. I hope we are able to keep our culture in tact as we will now be governed by a publicly traded company.
    -not many paid holidays
    - if you don't achieve your goals you get "0" monthly commission. Those months can be tough

    Advice to Management

    As I move to the new LifeStorage I hope we can continue to offer our customers the same special services we do now.


  8. Helpful (3)

    "Great managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Life Storage full-time (More than a year)

    Pros

    Great hours and tons of flexibility as long as you communicate! Upper management doesn't micro manage but is willing to help out if there is communication! Sometimes upper management gets bad reviews but it's usually because people feel entitled to more money for doing less work. This a property management job...therefore yes you maintain and up keep your facility. If you take pride in your job and yourself then the storage industry is a great field to be in!

    Cons

    People complain all the time. As a manager you expect it from customers but it's sad when store managers do nothing but complain to the wrong people! If you have a bad experience in this industry it's because you have poor communication. Be intelligent and proactive if you have an issue...don't just complain to team members!

    Advice to Management

    I wish you all the best of luck with the new direction the company is going in now. Hopefully the great managers will be kept!


  9. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Austin, TX
    Current Employee - Store Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a job to pay your bills. That's it.

    Cons

    Low pay. Rules and Policies are broken or adjustments are made by company to fit their needs. Management and upper Management Favoritism to only employees they like. No recognition by management. Advances or promoting only for those they like. Hiring from outside of company, not within. Open seven days a week, be prepared to work weekends.

    Advice to Management

    Pay the little person more money,that is making all the money for the company day in and day out. Hold all employees accountable and don't show favoritism. Have more paid Holidays off, just as the corporate office gets.


  10. Helpful (3)

    "Great Place to Work!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with this company for almost 2 years and have never regretted my decision to join this company. Initially I was hesitant to enter the self-storage industry but after meeting with upper management and deciding to join have had a wonderful experience with this Company!!
    Upper management is extremely supportive and is always available to assist when you have any problem you need help with, Company promotes from within for positions at the next level as trainers & lead managers, Benefits while a little expensive (aren't they all now with Obamacare!!) but the coverage you get is outstanding!!
    WORK LIFE BALANCE is a plus here!!!!!!!!!!!! Expect to work hard when you come to work, but that should be expected with any job if you are going to give 110% to the person who is giving you your paycheck!!
    Overall, if you want to work in the self-storage industry, this is the premier company to work for and you will not regret joining this amazing team!

    Cons

    Customer issues can be very sticky and when compared to retail a lot more complicated. However, upper management is supportive in handling the situations with you.

    Advice to Management

    None! Great Company, Great Culture, Great Service!!!!
    Thank you for making this such a fantastic place for us to work in!!!!

    Life Storage Response

    May 24, 2016 – Director of Human Resources

    Thanks for the great feedback! We are proud of all our associates who give their commitment to providing a best-in-class experience for our customers and a great work environment for our team. It’s ... More


  11. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Manager in Aurora, IL
    Current Employee - Storage Manager in Aurora, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Life Storage full-time (More than a year)

    Pros

    Benefits are a fair price they offer everything from medical, dental, vision and life. The bonus structure is great if you work hard and take pride in your job you will be rewarded for it. Upper management is extremely approachable if you ever need to talk to them about anything they always have an open door policy. The job in its entirety is all around excellent.

    Cons

    Upper management/executives need to communicate more when it comes to changing policies and system updates. Store closings on Christmas eve and some summer holidays because there is not much foot traffic in the store offices those days.

    Advice to Management

    Keep up the good work and thank you for always having have the store managers back when it comes to certain situations.

    Life Storage Response

    Apr 22, 2016 – Director of Human Resources

    We appreciate your positive comments and ongoing commitment to providing a best-in-class experience for our customers and a great work environment for our team. Having a positive and transparent ... More


Showing 35 of 35 reviews
Reset Filters