LifeLine Ambulance Service (MA) Reviews | Glassdoor

LifeLine Ambulance Service (MA) Reviews

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Found 42 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
27%
Recommend to a Friend
36%
Approve of CEO
Brian J. Connor
24 Ratings
  1. "Company has come a long way!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-Basic in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LifeLine Ambulance Service (MA) full-time for more than 2 years

    Pros

    Significant positive change in culture under new ownership and management. Performance focused, no BS culture. A lot of weaker employees have been pushed out (which may explain some of the negative reviews here). Employees appear to be listened to and valued more today. Merger with Fallon will further strengthen the company and its leadership Part of the larger Transformative Healthcare family of companies (along with...

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    Cons

    You'll work hard, this is a busy operation! No 911 (though plenty of this at sister companies Fallon and Stewarts) Company still trying to shed some of the 'bad rap' earned years ago under previous ownership and management

    Advice to Management

    Keep doing what you are doing, things are changing for the better. I don't think many of the poor reviews from years past hold true any more Open up career opportunities to move between sister companies Of course, pay us more! :)

  2. "Easy but not many interesting patients"

    StarStarStarStarStar
      Current Employee - EMT-B in Woburn, MA

      I have been working at LifeLine Ambulance Service (MA) part-time for more than a year

      Pros

      -Easy -Can fit it in with school/other work

      Cons

      -Some people don't care -Very few interesting patient encounters.

    • "EMT-B"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at LifeLine Ambulance Service (MA) full-time

        Pros

        Rotating calls. Paid overtime and time and a half on holidays.

        Cons

        Unorganized with shifts. Employees hated the environment so it made it hard to enjoy it as well. Ended up in Boston a lot and got out of work usually 1 hr late.

      • "Great place to work"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - EMT-B in Brighton, MA
        Recommends
        Positive Outlook
        Disapproves of CEO

        I worked at LifeLine Ambulance Service (MA) full-time for more than 2 years

        Pros

        Flexible scheduling, great employees, looking to improve EMS

        Cons

        No 911 but they are working on this.

        Advice to Management

        I left as I graduated college but if I was still in the area, I would still be working at LifeLine. I like the direction they are going.

      • "EMT"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at LifeLine Ambulance Service (MA) full-time

          Pros

          hours are flexible. Vehicles ok

          Cons

          terrible management. Pay is bad

        • "Corrupt Upper Management"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - EMT-B in Concord, NH
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at LifeLine Ambulance Service (MA) full-time for more than a year

          Pros

          Good Entry Level Job Flexible shifts Multiple places to work

          Cons

          Clueless dispatchers Bad QA/QI team Management is corrupted Company is generally incompetent EMS equipment outdated and not suitable for pt care

          Advice to Management

          If you want to start taking 911 contracts, invest more in equipment, get rid of the rule that basics can't use monitors in NH, and don't cheat your employees out of their bonuses.

        • "Emt"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at LifeLine Ambulance Service (MA) full-time

          Pros

          Great people great equipment loved it

          Cons

          Nothing negative to say about lifeline

          Advice to Management

          Keep it up!

        • "it's all about the money"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - EMT Paramedic in Needham, MA
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I worked at LifeLine Ambulance Service (MA) full-time for more than 4 years

          Pros

          CEO was good middle management were losers

          Cons

          poor training, deplorable fleet, questionable billing practices

          Advice to Management

          start over, this time remember where you came from

        • "Need to train new employees properly"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Medical Biller in Woburn, MA

          I worked at LifeLine Ambulance Service (MA) part-time for more than 2 years

          Pros

          Small company everyone knows each other

          Cons

          Very little training given to new employees which results in mistakes and management can't seem to fix issue

          Advice to Management

          Hiring and training needs work

        • Helpful (2)

          "Sick"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I have been working at LifeLine Ambulance Service (MA) full-time

          Pros

          Great hours and hours are always available

          Cons

          They are losing trust in employees and losing employees high turn over rate nobody stays dispatch needs better communication

        Found 42 reviews