LifeLine Ambulance Service (MA) Reviews

Updated Jul 10, 2020

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2.1
22%
Recommend to a Friend
37%
Approve of CEO
LifeLine Ambulance Service (MA) President & CEO Brian J. Connor (no image)
Brian J. Connor
24 Ratings
Pros
  • "Some of the dispatchers and partners are amazing but seeing as their only requirement is a pulse other partners and dispatchers are useless(in 5 reviews)

  • "You can work pb with no experience(not so good for the medics since their bls partner expects them to do all the work)(in 3 reviews)

Cons
More Pros and Cons
  1. "Company has come a long way!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-Basic in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LifeLine Ambulance Service (MA) full-time for more than a year

    Pros

    Significant positive change in culture under new ownership and management. Performance focused, no BS culture. A lot of weaker employees have been pushed out (which may explain some of the negative reviews here). Employees appear to be listened to and valued more today. Merger with Fallon will further strengthen the company and its leadership Part of the larger Transformative Healthcare family of companies (along with Fallon, Stewarts). Seems like one of the companies in our region that is going places. Reportedly now the number one company by patients served in MA+NH Improved pay. Great referral and sign-on bonuses. Easy to earn an extra $1.50/hr just for showing up on time and completing your paperwork! Patient & customer driven. Top facilities appear very happy with level of service. New leadership seem truly committed to continuous improvement in patient care, on-time performance, tools & equipment

    Cons

    You'll work hard, this is a busy operation! No 911 (though plenty of this at sister companies Fallon and Stewarts) Company still trying to shed some of the 'bad rap' earned years ago under previous ownership and management

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  2. "Stepping stone"

    2.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EMT 

    I worked at LifeLine Ambulance Service (MA) part-time

    Pros

    Good place to gain experience

    Cons

    Treats employees poorly, terrible contracts, poor leadership


  3. "Absolute Joke"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paramedic in Woburn, MA

    I worked at LifeLine Ambulance Service (MA) full-time for more than a year

    Pros

    Unlimited overtime and decent pay

    Cons

    There are more managers than there are employees, and they are still totally ineffective. They make a habit of hiring EMTs with no experience for the summers. If you fit this category, you can get a job where you'll be treated better and learn a lot more somewhere else.

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  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-B in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LifeLine Ambulance Service (MA) part-time for more than a year

    Pros

    Good entry level position for new emts

    Cons

    Pay is low and you get long hours

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  5. "Room for improvement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT Basic 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LifeLine Ambulance Service (MA) full-time for less than a year

    Pros

    -Unlimited overtime -Multiple locations to work out of -Non-medical EMS experience

    Cons

    -People do not take care of ambulances -Low pay -Dispatch will run you way past end of shift -Cheap, horrible equipment -Too few rules/not enforced -Coworkers will throw you under the bus to save themselves

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  6. "Decent Starter Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EMT-Basic in Montebello, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LifeLine Ambulance Service (MA) part-time for less than a year

    Pros

    Easy to move up in the community and gain bonuses

    Cons

    Hours were a little difficult and they always try to underpay. You have to actively point out their mistakes or else they will not correct it.

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  7. "Job review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT-B 

    I have been working at LifeLine Ambulance Service (MA) full-time for more than 3 years

    Pros

    Decent pay, easy work, lots of overtime

    Cons

    No raises entire time I was there, little positive interaction with management or dispatch

  8. "Okay"

    3.0
    Current Employee - EMT-B 

    I have been working at LifeLine Ambulance Service (MA) full-time

    Pros

    Good starter company in ems

    Cons

    Pay is too low for the work

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  9. "Easy but not many interesting patients"

    3.0
    Current Employee - EMT-B in Woburn, MA

    I have been working at LifeLine Ambulance Service (MA) part-time for less than a year

    Pros

    -Easy -Can fit it in with school/other work

    Cons

    -Some people don't care -Very few interesting patient encounters.

  10. "EMT-B"

    3.0
    Former Employee - Anonymous Employee 

    I worked at LifeLine Ambulance Service (MA) full-time

    Pros

    Rotating calls. Paid overtime and time and a half on holidays.

    Cons

    Unorganized with shifts. Employees hated the environment so it made it hard to enjoy it as well. Ended up in Boston a lot and got out of work usually 1 hr late.

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