Lifespan Reviews in Providence, RI | Glassdoor

Lifespan Providence Reviews

Updated October 27, 2017
40 reviews

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Providence, RI

3.2
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Timothy J. Babineau
16 Ratings

40 Employee Reviews

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Pros
  • Great benefits and people who truly care about our patients (in 10 reviews)

  • Nice hours, good benefits, nice team (in 8 reviews)

Cons
  • Work/life balance is not respected, you are expected to stay late (while managers leave before you) and expectation is to work through lunch (in 4 reviews)

  • No one holds them accountable and you can't complaint about management to anyone because there is no one at Lifespan advocating for you, the employee (in 3 reviews)

More Pros and Cons

  1. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training and Development Specialist in Providence, RI
    Former Employee - Training and Development Specialist in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lifespan full-time (More than 10 years)

    Pros

    The focus of excellence in patient care is the pride of both clinical and non-clinical employees. If you are not directly providing care for a patient, then you must provide support for those who are providing direct care.

    Cons

    The changes of upgrades in the business of health care can displace many dedicated employees -- never personal, but a business decision.

    Advice to Management

    Earnestly work with employees who are vulnerable to help them not become victims of a strategic change in operations. The impending impact on employees is apparent from the beginning. Use that knowledge to communicate the anticipated impact to their (staff) respective functions.


  2. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Providence, RI
    Current Employee - Applications Analyst in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lifespan full-time (Less than a year)

    Pros

    Health benefits, challenges, flexibility, culture, opportunities

    Cons

    Senior management is a dictatorship

  3. Helpful (2)

    "Terrible place to be a clinical leader (ED)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Clinical Manager, Pedi Executive Director in Providence, RI
    Former Employee - Assistant Clinical Manager, Pedi Executive Director in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lifespan full-time (Less than a year)

    Pros

    The patient acuity is as high as it gets. If you're looking to grow as a professional and gain comfort/experience working with the sickest and most severely injured, you can't possibly do better than RIH/HCH ED's.

    Boots-on-the-ground clinical leaders (Assistant Clinical Managers) are competent, thoughtful, considerate of patients and staff, and among the best things the emergency department has going for it.

    Cons

    Regrettably, the Clinical leaders on the front lines (ACM's) of the emergency department are stifled in ways I had never previously even imagined by terrible micromanagement and heavy handed leadership. The term "disconnected" doesn't even begin to adequately describe the management style exhibited at the Director level. The level of nitpicking and henpecking, which I literally saw extend as far as dictating which fonts should be used on forms and becoming upset when horribly formatted documents/spreadsheets were made slightly less terrible, was revolting. The Director is hell bent on keeping the "peons" on the front lines of clinical leadership quiet, shackled to the charge nurse desk, closed-lipped about the glaring flaws and inefficiencies which abound, and not using their brains in any way that could ever pose a threat to her or result in anybody at the "lower" level of leadership receiving positive recognition of any kind from outside the department.

    As a seasoned ED nurse with years of clinical leadership experience in a similar size/scope organization elsewhere in the US, I was beyond excited to take a job in the ED here. Unfortunately, I was consistently and repeatedly disappointed. The nursing culture here is decades behind. Expert nurses, who routinely know precisely what needs to be done for their patients, must wait around for extensive periods of time until indecisive/clueless residents finally decide to order treatments and studies that could've been done much sooner. Nurse driven Protocols are unheard of. As a result, excellent clinicians are made to sit on their hands and barred from doing simple things like giving an anti-emetic to a vomiting patient until "the doctor to say so." It amazes me that a place that is held in such high regard is so remarkably behind the times when it comes to nursing. If you're an experienced RN and you want or have become accustomed to a reasonable level of autonomy or any degree of independence, this is not the place for you. Not by a long shot.

    Advice to Management

    Remove incompetent directors. Allow nurses to work to their full potential. Stop stifling growth and innovation. Stop promoting a culture that implies only doctors know how to help patients and, for the love of god, stop the madness when it comes to micromanaging your ACM's! This place could be amazing if the wonderful caregivers it employs were allowed to be a bit more high functioning and the front line clinical leaders weren't kept on such short leashes.


  4. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Providence, RI
    Current Employee - Registered Nurse in Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lifespan full-time (More than 10 years)

    Pros

    Great place to work and benefits. I have employed there for 16 year. It is a teaching with wonderful career opportunities.

    Cons

    I actually don't have any cons. There is free parking and shuttle rides. It is centrally located to amenities .

    Advice to Management

    None


  5. Helpful (1)

    "HelpDesk Analyst Tier2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HelpDesk Analyst Tier2 in Providence, RI
    Former Employee - HelpDesk Analyst Tier2 in Providence, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lifespan full-time (More than 10 years)

    Pros

    Friedly Atmosphere with Co Workers

    Cons

    Management not defining department responsibilities

    Advice to Management

    Stop duplicating task. Organization is missing some certain task for different departments. Coomunication within departments.


  6. "Epic Clarity Report Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Analyst in Providence, RI
    Current Employee - Senior Applications Analyst in Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lifespan full-time (More than 3 years)

    Pros

    I have great a great director and am in contact with brilliant clinicians.

    Cons

    We have an antiquated 'chain-of-command' based culture which leads to evasion, blaming, and not putting subject matter experts in front of the right decision makers.

    Advice to Management

    Lose the 'we've always done it this way' approach, burn the dross from the gold. We currently have a lot of great strategic minds, but there are too many long standing unwritten policies that drive direction, and it creates mistrust in leadership from the ground level.


  7. Helpful (1)

    "Regulatory Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulator Coordinator in Providence, RI
    Current Employee - Regulator Coordinator in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lifespan (More than 5 years)

    Pros

    Benefits, life insurance options, retirement,

    Cons

    Lower then average compensation,

  8. Helpful (1)

    "Sr. Applications Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Analyst in Providence, RI
    Current Employee - Senior Applications Analyst in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lifespan full-time (More than 3 years)

    Pros

    The nature of the work. SQL, Crystal. I enjoy the structure of the Clarity Database and writing reports off of it.

    Cons

    Senior leadership in the areas of finance and patient financial services do not adequately understand the revenue cycle, also the heads of these areas for more than 25+ years have a rigid and antiquated take on reporting, revenue and billing circumstances.


  9. Helpful (3)

    "Godawful management that is tone deaf"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Providence, RI
    Former Employee - Analyst in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lifespan full-time

    Pros

    Pay is market rate. Benefits are adequate, relatively inexpensive. Paid time off is solid.

    Cons

    IS management (especially senior) management is completely clueless to how analysts actually do their jobs. They make sweeping technical decisions when many of them rarely if ever log into the system. Process is put in place for the sake of process rather than improvement. Projects are poorly planned, stacked on top of each other and when they fail because of poor long term planning, the "project managers" (aka the analyst..too cheap to establish a PMO) are blamed. Work/life balance is not respected, you are expected to stay late (while managers leave before you) and expectation is to work through lunch. More of an organizational issue but stop shortchanging teams and expecting analysts to make up for the shortfall - or hiring consultants on short term contracts because you are trying to obfuscate employee costs with a different cost center. Turnover costs money, analysts are not fungible assets as much as you'd like to treat them that way. Prospective candidates - buyer beware.

    Advice to Management

    Other than a purge? Listen to your front line employees when they repeatedly explain why something does not work or provide feedback on a process that can be improved. Give employees ability to provide feedback on superiors anonymously. Respect work/life balance and stop treating employees like they are replaceable retail workers.


  10. Helpful (1)

    "Siloed and uncollaborative"

    StarStarStarStarStar
    Former Employee - Professional in Providence, RI
    Former Employee - Professional in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lifespan full-time (More than a year)

    Pros

    Health benefits are inexpensive. Offers a pension.

    Cons

    No career growth exists at this organization along with no collaboration. EVERYTHING is based on numbers (jobs, patient admission, etc.). The corporate environment is very rigid, which contributes to the lack of collaboration. Strange, considering it's a healthcare organization. (Don't let the warm and fuzzy commercials fool you.) Also, the health benefits though inexpensive, are very limiting as to which physicians/specialists
    you can use.

    Advice to Management

    Be more human, and find a better balance of numbers and being genuine.


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