Lifetouch Reviews | Glassdoor

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Lifetouch Reviews

Updated January 16, 2018
1,026 reviews

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2.9
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Approve of CEO
Lifetouch CEO Michael Meek
Michael Meek
80 Ratings

1,026 Employee Reviews

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Pros
Cons
  • A LOT of wear and tear on your vehicle (in 35 reviews)

  • low pay, long hours, does not seem valuable (in 63 reviews)

More Pros and Cons

  1. "Host Marketing Intern"

    StarStarStarStarStar
    Former Employee - Marketing Intern in Eden Prairie, MN
    Former Employee - Marketing Intern in Eden Prairie, MN

    I worked at Lifetouch (Less than a year)

    Pros

    Great employee culture with a lot of beneficial seminars for interns.

    Cons

    There are no cons.


  2. "Lifetouch School Photographer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Maple Grove, MN
    Current Employee - Photographer in Maple Grove, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lifetouch full-time (Less than a year)

    Pros

    Doing what I love, working with kids, empathetic management, great co-workers, enough training, overall is a great job and place to work.

    Cons

    The hours are inconsistent, and once the season slows down you go from working 13 hour days to 8 hour days to 3/4 hour days and not working some days at all!

  3. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Lifetouch full-time (More than 10 years)

    Pros

    Positive Culture You get to make a difference.

    Cons

    Long Hours Constant Change Uncertainty

    Advice to Management

    Stay with a single vision


  4. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Muncie, IN
    Former Employee - Student in Muncie, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lifetouch (More than a year)

    Pros

    Flexible hours, easy job. Allowed to work on homework at the desk as long as no technology was out and you weren't answering the phone. GOOD PAY for the job

    Cons

    BORING! Tedious work. Non-stop call to call to call.


  5. "It's a great fit for some people, not so great for others."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Church Portrait Photographer in Madison, WI
    Current Employee - Church Portrait Photographer in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lifetouch full-time (Less than a year)

    Pros

    No micro-management, ability to make big bucks if you perform well, travel opportunities. decent workmates. A fun job photographing families. Opportunity to become employee-owner.

    Cons

    Long hours (some days are 15 hours inc travel), Grouchy customers, lack of pay in poverty-stricken churches, a lot of physical labor in moving and setting up studio equipment. Commission only.

    Advice to Management

    Give employees a base salary and cut commission to a smaller percentage. Update equipment, software, products and procedures regularly to stay relevant.


  6. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Lifetouch full-time (More than a year)

    Pros

    The company culture is awesome.

    Cons

    Comp plan needs some improvement.


  7. Helpful (1)

    "Church division offers little training in sales, lots of training in salesforce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Church Consultant
    Current Employee - Church Consultant
    Neutral Outlook
    Approves of CEO

    I have been working at Lifetouch full-time (More than 8 years)

    Pros

    Lifetouch is the best church directory company out there! The company continually adds new products to stay relevant to the needs of the church. If you're performing well consistently, management leaves you to do your job. Lots of salesforce database training. Working with church staff and volunteers is rewarding. Working from a home office is a plus, plus. Good office equipment provided.

    Cons

    While the company puts great effort into technical training on their customer database system and super training in account management and customer service, they offer very little (if any) training in sales yet performance and the ability to stay employed is based on sales. High stress level in a challenging and rapidly changing market. Management positions are clearly under constant stress from senior management and corporate.

    Advice to Management

    Offer ongoing sales training to the entire sales force. Don't assume that veteran sales staff could not benefit from additional training. The company needs to understand that the decline in numbers is due to the change in market, not in the lack of a good sales force. Keep your sales reps and offer consistent, ongoing training to all.

  8. "Good concept, poorly executed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Photographer in Fort Collins, CO
    Former Employee - Sales Associate/Photographer in Fort Collins, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lifetouch part-time

    Pros

    It was amazing getting to work with all the families and get hands on studio experience.

    Cons

    Upper management had no true grasp of how things actually work at the studio. They set unrealistic goals and would not show much grace when we didn't meet them.

    Advice to Management

    Understand employees and costumers more. Loosen the restrictions you place on employees.


  9. "Fun seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portrait Photographer in Indianapolis, IN
    Former Employee - Portrait Photographer in Indianapolis, IN
    Recommends

    I worked at Lifetouch full-time (Less than a year)

    Pros

    Working with kids, learning how to take better portraits

    Cons

    A LOT of wear and tear on your vehicle. Also the hours are great at first--but then they decrease quickly....management seems to be pretty close...

    Advice to Management

    Do something to keep seasonal workers coming back...and appreciate your veterans so they don't leave!


  10. "Loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Albany, NY
    Former Employee - Photographer in Albany, NY

    Pros

    Excellent staffs. Cares about you. Fun job

    Cons

    Carrying too many equipment and drives

    Advice to Management

    Less equipments


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