Lifetouch Reviews | Glassdoor

Lifetouch Reviews

Updated June 25, 2017
88 reviews

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5.0
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Lifetouch CEO Michael Meek
Michael Meek
2 Ratings

88 Employee Reviews

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Pros
Cons
  • Pay is low for the responsibilities and wear and tear on your car (in 32 reviews)

  • Low pay; not ideal for the creative photog type as it is a corporate environment (in 56 reviews)

More Pros and Cons

  1. "photographer editor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Editor in Ann Arbor, MI
    Current Freelancer - Editor in Ann Arbor, MI
    Recommends
    Positive Outlook

    I have been working at Lifetouch (More than a year)

    Pros

    Great work enviroment . Extremely proffessional.

    Cons

    None that i can think of .

    Advice to Management

    Stay the way you guys are .


  2. Helpful (1)

    "Operations - Busy seasons, but worth it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Oklahoma City, OK
    Former Employee - Operations Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lifetouch full-time (More than 5 years)

    Pros

    - PEOPLE! Lifetouch is truly a company that lives and breathes a family culture. Because Territory Managers commissions are based on results, they are fantastic for support within the territory. Anyone in the company is willing to help with anything you need. I never met anyone that wasn't helpful, and/or hardworking. If you get the right manager, they will support you to grow in your career and there is room to advance if you care about your job and do well with it.
    - Easy work once you know the systems.
    - ESOP is good, money never comes out of your pocket.
    - Benefits have good coverage and are similar to most companies cost wise.
    - Off seasons allow a lot of flexibility for time off and early outs. (Most offices close 2 weeks for Christmas/New Year, 1 week for 4th of July, 3 days for Thanksgiving, etc.)
    - VERY flexible if you need to have a dr appt, etc.
    - Company is very generous in their volunteering and giving back to communities
    - Mostly no weekends, unless there is a sports event scheduled and they need help.
    - Off seasons are extremely laid back and slow. They allow time for you to recoup from the busy season, and relax to work at a slow pace.

    Overall, this company is still one of the best I ever worked for. I miss all of it! I wish they wouldn't have restructured operations to the regional centers, but I do know upper management is fantastic in the ops centers, and they are capable, positive, and knowledgeable. They will do a great job. The only reason I left was because I could not relocate to one of the ops centers :(

    Cons

    - Seasons get very busy, and there are regular "fires" that will need to be put out, miscommunications between schools, sales reps, and photographers. It's a part of the job. It makes the day go by quickly, but can be overwhelming if you are inept to handle stress and workloads well. The teams feel the stress and it can be cumbersome to keep everyone energized and positive. Having a strong team, who cares about the work and each other is vital.
    - ESOP is fantastic, but I wish they also offered 401k for employees to contribute to.
    - No PTO, so your longer vacations are *mostly* limited to when the office closes for big holidays and off seasons. There is some flexibility and the managers understand and approve other times, but generally speaking - it makes that more difficult for planning vacations during cheaper times of year to travel.
    - No option for Vision insurance when I was there.

    Overall, there is not much bad to say about when I worked here. I had a great team. It was stressful at times, but just as you felt you couldn't take much more - the off season was there and it was the perfect time for you to catch up and for things to slow down and people to destress :)

    Advice to Management

    Great company. Great support from management. More consistency on processes and tools used between territories would help operations function more smooth. I know they were working on this diligently when I was leaving. Good luck to everyone! I miss you all!


  3. "Grate work"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Underclass Photographer in Jonesboro, GA
    Former Employee - Underclass Photographer in Jonesboro, GA
    Recommends

    I worked at Lifetouch (Less than a year)

    Pros

    You get to meet people from all walks of life. You get to see children try to make the best smile that they can to make their parents/ family members happy.

    Cons

    I don't have a downside to working with Lifetouch. But I can say that if you do not like children please do not apply. If you have a short temper when it comes to teen ageers do not apply.

    Advice to Management

    Keep up the good work


  4. "A real photography experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Gardiner, ME
    Current Employee - Photographer in Gardiner, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lifetouch part-time (Less than a year)

    Pros

    Always going to different locations for work is refreshing and fun.

    Cons

    Very early shifts in the Fall, starting around 430

    Advice to Management

    DON'T CHANGE


  5. "Freelance Sports Photographer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Chesapeake Beach, MD
    Former Employee - Photographer in Chesapeake Beach, MD
    Recommends
    Positive Outlook

    Pros

    flexible hours, competitive pay, fun, great way to practice shooting and editing skills, easy - moderate difficultly. You can select which events you would like to sign up for (to an extent) so the job is a great and flexibly, p/t gig.

    Cons

    the hours you work will tend to conflict with afternoon, evenings and some weekends. It can be very isolating, you will always be working alone and rarely interacting with people. Sometimes you have to drive longer distances but you are compensated for it.

    Advice to Management

    match your photographers to their locations better, so driving is at a minimum.


  6. "customer service assoc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Newark, DE
    Current Employee - Customer Service Representative in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lifetouch (Less than a year)

    Pros

    very personable family atmosphere and a great company.

    Cons

    no cons at this moment

    Advice to Management

    n/a


  7. "Photographer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Charlotte, NC
    Current Employee - Photographer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lifetouch part-time (More than a year)

    Pros

    Working with kids, great co-workers, holidays off

    Cons

    hours change, have to work independently


  8. "Photographer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifetouch Photographer in Snellville, GA
    Former Employee - Lifetouch Photographer in Snellville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lifetouch full-time (Less than a year)

    Pros

    Lots of training, got to work with kids, managed yourself and worked in small teams

    Cons

    Not too much training time, early morning hours

    Advice to Management

    Be open and acknowledge room for team growth.


  9. "Love working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Photographer in Minneapolis, MN
    Current Employee - Sales Associate/Photographer in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Helping make memories for families
    Pay
    Fun
    I really like my studio manager
    Great job training

    Cons

    Only thing is hours but now that it's a peak season it'll be better

    Advice to Management

    I have no advice it's been great


  10. "Digital Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Digital Marketing Intern in Eden Prairie, MN
    Former Intern - Digital Marketing Intern in Eden Prairie, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lifetouch as an intern (Less than a year)

    Pros

    The community is amazing. You will be pushed to work hard and the experience you gain is well worth the time. At the end of your time here, you will have created tangible results and give a project overview presentation to senior leaders showing your impact.

    Cons

    There is not much that I disliked. If anything provide more opportunity for full-time employment following your time working as an intern.

    Advice to Management

    Continue hiring from the internal applicant pool


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