Lillibridge Healthcare Services Reviews | Glassdoor

Lillibridge Healthcare Services Reviews

Updated February 21, 2017
19 reviews

Filter

Filter

Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Todd W. Lillibridge
8 Ratings

19 Employee Reviews

Sort: Popular Rating Date

  1. "Room for Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lillibridge Healthcare Services full-time

    Pros

    - Opportunities for great exposure to executives and senior leaders
    - aware of the work-life balance concept
    - good place to learn for entry-level employees
    - efforts for employee engagement and other perks were made

    Cons

    - Below-market pay
    - lack of advancement opportunities
    - extremely reactive opposed to proactive
    - lack of honest communication
    - work-life balance can often be non-existent

    Advice to Management

    While there are opportunities for exposure and to improve processes, it won't get you anywhere. Throw your lower-level employees a bone a reward them for doing well. It doesn't have to be much, but a little appreciation goes a long way. This will prevent the high turnover and employees getting burnt out and looking elsewhere to work after 2 years.


  2. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Washington, DC
    Former Employee - General Manager in Washington, DC
    Recommends
    Positive Outlook

    I worked at Lillibridge Healthcare Services full-time (More than 3 years)

    Pros

    Lillibridge has great health and retirement benefits. They also encourage employees to better themselves by taking courses and obtaining professional certificates that they pay for.

    Cons

    Middle management at the time was ineffective and not necessary.


  3. Helpful (1)

    "Putting lipstick on a pig is what they do best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Accountant in Chicago, IL
    Former Employee - Property Accountant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lillibridge Healthcare Services full-time (More than a year)

    Pros

    They have a nice office in a good location... that's about it

    Cons

    -Terrible leadership at the top level
    -Even worse mid-level management (except one guy)
    -HR is completely inept
    -They hire highly skilled individuals to do remedial work
    -Employees are unhappy and disengaged
    -They are not truthful during the hiring process

    Advice to Management

    If Ventas cares about building Lillibridge into a strong organization, they need to clean house in asset management, property management, and accounting/financial reporting. The current environment is toxic and leaves young, bright, ambitious professionals no incentive to stay.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall it was a good job and I enjoyed working there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lillibridge Healthcare Services full-time (More than 5 years)

    Pros

    Had good folks to work with.

    Cons

    Changes in corporate culture caused more turmoil than necessary.

    Advice to Management

    Merger with Ventas may have helped stabilize them.


  6. "Property accountant for 12-14 commercial properties for 8 yrs, complete financial reporting & review including a/p & a/r"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Accountant in Charlotte, NC
    Former Employee - Property Accountant in Charlotte, NC

    I worked at Lillibridge Healthcare Services part-time (More than 8 years)

    Pros

    Great benefits, team oriented staff, flexible hours

    Cons

    Limited part time PTO, separation from main Chicago office, extremely tight monthly close schedule

    Advice to Management

    Adjust the monthly close schedule to allow more time for more accurate reporting


  7. "Great fellow employees, but not always appreciated."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lillibridge Healthcare Services (More than 5 years)

    Pros

    A lot of really dedicated people working hard to make the properties run well for the tenants and the company

    Cons

    Being a subsidiary of a publicly traded company can be very burdensome

    Advice to Management

    Get respect and authority to the lower levels of the company


  8. "Good Company...very political though"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lillibridge Healthcare Services full-time

    Pros

    High visibility in most roles
    Matrixed organization with local and national offices
    Lots of projects to lead or contribute to
    Small org feel
    Good compensation
    Updated offices

    Cons

    Small org feel can be interpreted quickly as cliquey
    Lots of ambiguous and fruitless talk about culture and teamwork
    Poorly designed job descriptions (often too broad in scope)
    Matrixed org, but can often feel very siloed (us vs. them)


  9. "Lillibridge / Ventas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    They provide great benefits and many talented individuals work there. The company is trying hard to improve employee and customer satisfaction on a constant basis.

    Cons

    The parent company, Ventas, provides the support functions for HR, Accounting, Risk Management, etc. The Accounting function was restructured and those in charge do not really understand how to work with an operating company.

    Advice to Management

    Ventas should discuss changes to support functions with the Lillibridge business units that are affected by them. Learning what the teams need and working with them prior to making changes will go a long way.


  10. "Some don't do what their job title entails"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lillibridge Healthcare Services full-time (More than 5 years)

    Pros

    Just about everything working here is a pro. Benefits, salary, advancement.

    Cons

    The company likes to advance from within yet does not pay relocation if a suitable employee wants to relocate for another position. Company is loosing money on GM's. The only "difference" between a GM and a PM is leasing. The GM is SUPPOSED TO LEASE. However, I have worked for 3 GM's and not a single one of them leased new tenants and we had to hire an outside broker. So why is the GM still being paid a GM salary if they are not doing the GM job yet the company has to pay a broker to do the GM's job? That is my biggest beef. Yet as a PM I am still supposed to help "lease" the property. Also, there is NO communication. I find out about a deadline usually the same day or the day after because someone did not forward the email to the actual people who DO the work. And yes, my phone blows up with texts starting at 5 a.m. and happens 7 days a week. Even when I am off work on PTO I am sent emails and questions. But I prefer to work for a company that needs me that badly.

    Advice to Management

    Pay more attention to the little people in the company. We are usually the ones that actually work late to get the job done yet the manager's get the credit (and the memo's about what needs to be done). A lot of these seminars and manager's meetings that are held at corporate or other places ... the message does not get sent down to the rank and file that actually do the job.


  11. "Not worth the pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lillibridge Healthcare Services full-time (Less than a year)

    Pros

    Pay is higher than average and there is a 10% bonus plan. Company owner tries to reach out to new employees to make them feel welcome. Company pays a large portion of your benefits including health and life insurance. Chicago home office is very supportive.

    Cons

    Field management provides no training, motivation, support or constructive criticism. Property managers are expected to work 60-70 hours a week and study for the real estate exam on top of that. You will work while you are sick and while you are on vacation (and you still have to use your leave). The culture is "workaholic". The field office I worked in had a negative vibe. Despite being friendly and supportive, upper management has poor communication and everything is an emergency. Employees aren't told about (huge) assignments until the last minute and are often due immediately. It is impossible to keep up with the administrative side of the job and ensure the buildings are well maintained.

    Advice to Management

    Survey employees and make a plan to improve moral and reduce turnover. Establish a leave policy that is not left to management to interpret.


Showing 19 of 20 reviews
Reset Filters