Lindt & Sprüngli Reviews | Glassdoor

Lindt & Sprüngli Reviews

Updated Aug 13, 2019

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Found 82 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
67%
Approve of CEO
Lindt & Sprüngli CEO Daniel Studer
Daniel Studer
35 Ratings
Pros
Cons
  • "That chocolate is the best, tooooo tempting(in 18 reviews)

  • "Upper management was disconnected from the team I worked on, but with a good manager I didn't face direct issues from this(in 17 reviews)

More Pros and Cons
  1. "Best decision I made to join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Employee in Stratham, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time for less than a year

    Pros

    people here seem to really care about each other and the work they do. There's a ton of focus on employees with things like the free fitness center classes, a lot of fun employee clubs, opportunities to join interesting projects AND they'll pay 100% of your MBA. The company is growing and the work vibe is pretty positive in my department

    Cons

    occasional grumbling from some long term employees I'm assuming because of changes that happened before I got here. I don't get it but OK. Plan to work hard and sometimes put in some long hours but you'll learn a lot

    Advice to Management

    thanks for making this the best place I've ever worked at

    Lindt & Sprüngli2019-08-12
  2. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Supervisor in Stratham, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time for more than 10 years

    Pros

    It is very nice working for a company that cares about it's employees and the community. There is also many opportunities with in the company to grow.

    Cons

    None, this is the best work in NH

    Lindt & Sprüngli2019-07-01

    Lindt & Sprüngli Response

    August 13, 2019Corporate Recruitment Manager

    Thank you so much for your 10+ years of service! It's always great to hear that those who have had the opportunity to grow with the organization are still as excited to be here as the first day they started! We really appreciate you sharing your experience with the Glassdoor community!

  3. "Does Not Get Much Better Than Lindt & Sprüngli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Purchasing Agent in Stratford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time for less than a year

    Pros

    I have been working in Food Manufacturing for about 20yrs now. The greatest decision I have ever made was choosing to come to Lindt. The Salaries here are quite competitive & the Benefits are unmatched, especially the Time Off. Couple of this with just about the greatest work atmosphere I ever seen or been a part of of. Everyone here truly believes in Lindt's CoreValues and strives to not only achieve them but to...

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    Cons

    None. I would say the Commute, if you're adamant about living in Boston, it's going to take you an hour each way. So just move to NH, I did! I love it!!!

    Advice to Management

    Keep cultivating your Quality Talent.

    Lindt & Sprüngli2019-06-25
  4. Helpful (2)

    "Don't believe the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Stratham, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lindt & Sprüngli full-time for more than 3 years

    Pros

    Fantastic product (who doesn't love chocolate). Really good benefits including 4 weeks PTO, good insurance coverage, summer hours for corporate employees, really nice corporate building.

    Cons

    Current management is way over their heads. Many decisions were short-sighted or did not fix Growth has slowed and so the Swiss overlords have taken a stronger hand in everything. Many people have left and weren't replaced or were laid off because of cost cutting . One of the most frustrating things has been a long discussion to replace our computer systems by one managed by the Swiss called SAP. We have been told...

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    Advice to Management

    Not much. You know what to do, but just won't do it.

    Lindt & Sprüngli2019-07-19

    Lindt & Sprüngli Response

    August 14, 2019CFO

    Thank you for sharing your point of view and for the time you’ve invested. I am disappointed to hear that your experience isn't entirely positive. Please allow me to clarify some of your points, as they are not entirely accurate. There is not currently, nor has there ever been a strategy ...

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  5. Helpful (4)

    "If you work in production, Lindt is best in class; otherwise, stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Stratham, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lindt & Sprüngli full-time for less than a year

    Pros

    -The production processes, training and talent at Lindt are tops for manufacturing companies I've seen. -There is a clear path to promotion as well as a strong pool of international, national and local talent moving through the pipeline. -The standards and practices at the production facility are well established and taken seriously. -The two leaders (Engineering and R&D/Quality) on the production side of the...

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    Cons

    -The "corporate" side of the NH operation, including finance, marketing, sales, etc leave very much to be desired. The overall corporate culture is poor with significant infighting and blame passing; marketing as a department has the lowest morale. -Overall the business scrambles to find work arounds for poorly thought out management (i.e. US based leadership as well as Swiss management) decisions. Particularly indecisive...

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    Advice to Management

    Be honest if you want a marketing led FMCG organization and allow the marketers a true voice in decisions. Or, be honest that this is still very much a sales-first strategy and cut the marketing team down to the functions you need. There are an over-abundances of managers and directors within brand and customer marketing when they are merely acting as sales analysts and support staff.

    Lindt & Sprüngli2019-05-09

    Lindt & Sprüngli Response

    May 13, 2019Corporate Recruitment Manager

    Thank you for taking the time to share your point of view about your time here at Lindt. As an organization we value and consider all feedback to ensure we are providing the best work environment possible for our employees. Our marketing leaders have invested significant time and ...

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  6. "Nice experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lindt & Sprüngli full-time for more than a year

    Pros

    Beautiful brands, very nice products, very demanding hierarchy

    Cons

    Very busy all year around , repetitive work

    Lindt & Sprüngli2019-04-10

    Lindt & Sprüngli Response

    May 7, 2019HR Manager, Retail

    Thank you for taking the time to leave your feedback. I am happy to hear you stand behind our product & are having a nice experience working at Lindt. We know that retail is a challenging field and that our flagship shops in NY can be particularly busy all year. If you have feedback ...

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  7. Helpful (8)

    "Life is Too Short to Work at Lindt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Stratham, NH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lindt & Sprüngli full-time for more than a year

    Pros

    The pros of Lindt USA are few and unfortunately do not outweigh the cons. The pros include smart people. They tend to only hire MBAs which is confusing considering they offer tuition reimbursement. If you are in Marketing, you will be required to have an MBA or otherwise be unable to advance. Additionally, they offer a flex work schedule including working from home. I also found it beneficial that they had a wide variety...

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    Cons

    The cons of Lindt USA (specifically the US) are many particularly within Marketing. First and foremost, the Marketing team does ZERO marketing. They are all mainly glorified order takers from the Swiss and overpaid admins. All money is spent solely on TV as dictated by the Swiss and so marketing actually has no control over its own marketing spends or plans. Furthermore, the Swiss are inherently distrustful of the American...

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    Advice to Management

    Trust the team more and minimize micromanagement. HR needs to treat people as the individuals they are, not as simply warm bodies. Marketing should trust, defend, empower your team. Remain a united front. Stand up to higher management.

    Lindt & Sprüngli2019-04-05

    Lindt & Sprüngli Response

    April 19, 2019Vice President, Human Resources

    It’s true, MBAs are preferred when we hire marketing brand managers. However, over the years many junior level marketers have utilized our tuition reimbursement program to earn their MBAs. We invest in our people, our infrastructure and our partnership with Swiss management which ...

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  8. Helpful (3)

    "Okay place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Stratham, NH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lindt & Sprüngli full-time for more than a year

    Pros

    Pay is good compare to other places around the area

    Cons

    Work life balance is looked at as a negative Cafe food is terrible No real appreciation Too many meetings

    Advice to Management

    Relax and let employees know that work life balance is important.

    Lindt & Sprüngli2019-02-14
  9. "Company Review"

    StarStarStarStarStar
    Current Employee - Team Member in Stratham Station, NH
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lindt & Sprüngli full-time for more than 8 years

    Pros

    PTO - 4 Weeks to start, then another week after 5 and 10 years Giveaways Thanksgiving and Christmas Dinners Company Party(s)

    Cons

    The use of Voluntold to force someone to participate in a task they may not wish to. Being forced to give up Weekends in the Summertime to meet a production schedule that cannot be attained by current staffing levels. For some the Bar is raised High while for others it is positioned on the floor, thus those of us who have a raised bar pull the weight of those individuals who are just here to fill a spot on the body...

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    Advice to Management

    Instead of transferring the problem employees from 1 department to another let them go. Managers/Supervisors should consult with the full time team members on the floor before extending an offer of employment as they know better who will fit with the team and epitomizes the Credo. Hiring needs to be based on the Credo and not on the need to fill a space. There are well over 500 people that work onsite in Stratham...

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    Lindt & Sprüngli2019-01-29

    Lindt & Sprüngli Response

    February 14, 2019Human Resources Manager

    Thank you for taking the time to leave this review, and thank you also for your 8+ years of service. We’re sorry to hear that you disagree with some of the recent hiring decisions. Our interview process includes Supervisors, Managers, and Team/Line Leads if applicable, to ensure ...

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  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time for more than a year

    Pros

    If you love chocolate you must work here! Best customers, best company, best chocolate!

    Cons

    It’s retail, it is what it is...

    Advice to Management

    Make sure you want to eventually move up in the company.

    Lindt & Sprüngli2018-12-29

    Lindt & Sprüngli Response

    January 23, 2019HR Manager, Retail

    Thank you for your review and for your dedicated service!

Found 82 reviews