Lindt & Sprüngli Reviews | Glassdoor

Find your next job here

Lindt & Sprüngli Reviews

Updated January 18, 2018
157 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lindt & Sprüngli CEO Daniel Studer
Daniel Studer
34 Ratings

157 Employee Reviews

Sort: PopularRatingDate

Pros
  • Free chocolate (and it's good quality too) (in 18 reviews)

  • Great benefits and the really value employees (in 9 reviews)

Cons
  • Upper management was disconnected from the team I worked on, but with a good manager I didn't face direct issues from this (in 17 reviews)

  • Key-holders are paid almost same rate as part time sales staff (in 5 reviews)

More Pros and Cons

  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chocolateer in Miami, FL
    Former Employee - Chocolateer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lindt & Sprüngli (More than a year)

    Pros

    - Small team (about 7 of us total)
    - Everyone cooperated
    - As far as retail goes, this is one of the easier and less physically demanding retail jobs (you won't have to worry about folding clothes)

    Cons

    - Management wasn't organized
    Not too many cons. It was a great place to work.


  2. Helpful (2)

    "Lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stratham, NH
    Current Employee - Anonymous Employee in Stratham, NH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time (More than 8 years)

    Pros

    Pay is decent. Benefits are decent. A lot of great people work for the company which helps ease some of the cons.

    Cons

    Company does not work efficiently. Lack or or "blurred" leadership leads to high stress and lack of direction creating a work environment that is stressful and uninspired. Tend to work to put out fires instead of having long-term outlook to move the company in a positive direction. A lot of talented people employed but senior/upper management and international management team want to keep all the control and decision making. People are not empowered or allowed to do their jobs. They talk a good game, doing offsites on innovation and morale, however the learnings are never implemented or discussed again - makes it a waste of time and frustrating.

    Advice to Management

    Overhaul how company is structured. Trust the talent of the people that are hired. Refrain from micro-managing.

  3. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Lindt & Sprüngli part-time

    Pros

    Relaxed atmosphere, decent amount of actual work to be done, you could always have been doing something. Opportunity to man the store by yourself.

    Cons

    Not really anything at all!


  4. Helpful (4)

    "Chocolate Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chocolate Associate in New York, NY
    Former Employee - Chocolate Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lindt & Sprüngli (More than a year)

    Pros

    50% off chocolate and flexible with school schedule

    Cons

    Low pay, no room to store belongings, change in the bathroom, nowhere to eat unless you wanna eat in the bathroom

    Advice to Management

    SO strict on employees yet pay very little and lack job basics


  5. "Its not that bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lindt & Sprüngli part-time

    Pros

    Awesome atmosphere to work in, and decent pay for retailn

    Cons

    No room for advancement within the companyn

    Lindt & Sprüngli Response

    Oct 9, 2017 – Vice President, Human Resources

    Thank you for weighing in--your review is helpful to us. When our new VP joined the Lindt Retail team just over a year ago, among his top priorities were to drive sales growth and support our field... More


  6. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lindt & Sprüngli part-time

    Pros

    Enjoyable sales environment. Great customers.

    Cons

    The POS system is terrible. Every day you are required to learn daily sales and then manually enter them when ringing up customers. It is easy to get customers to sign up for the rewards program, but it's a nightmare to look them up in the system when they return.

    Advice to Management

    You need good training materials and a POS system that applied discounts automatically when items are scanned.

    Lindt & Sprüngli Response

    Aug 22, 2017 – HR Manager, Retail

    Thank you for your review! We are happy to hear that you enjoyed the sales environment and our customers during your time with us. We agree, our customers are great to work with! At Lindt we are... More


  7. "line lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time

    Pros

    Am a great employee and i work very well of others.Am a faster leaner and a hard worker,I alway to do my best in the job in task with.

    Cons

    i work to hard and i sometime can take control of the crew giving them instruction.

  8. Helpful (6)

    "Stratham - HR invites response but nothing happens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stratham, NH
    Current Employee - Anonymous Employee in Stratham, NH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Lindt & Sprüngli full-time (More than 5 years)

    Pros

    If you're young (starting a family doesn't hurt) and talk the corporate talk, laugh the corporate laugh and run - literally run - with the right crowd - you're in.

    Cons

    Many - Upper management is nasty. They're planning for the next 15 years - if you're not going to be around in the next 15 years you are pretty much irrelevant - you have no voice, you're almost invisible. You have no options. They know you're too old to leave and start somewhere else so you get no more advancements or raises. The upper management has been taught well to smile and might even remember your name and even say they're glad you came to them but it always ends up the same way: 'no country for old men or women'.

    Advice to Management

    You can't just talk the talk - to be trusted and believed, you have to walk the walk too. Just sad.

    Lindt & Sprüngli Response

    Aug 1, 2017 – Vice President, Human Resources

    Thank you for taking the time to provide your point of view. We absolutely invest in employees across the business--with varying tenure and at all career levels. We really appreciate your 5+ years... More


  9. "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time (More than a year)

    Pros

    Great company with values and fantastic upper management

    Cons

    Required work days interfere with having a family


  10. "Good traveling merch job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lindt & Sprüngli part-time

    Pros

    Good pay, premium product, flexible

    Cons

    Too much travel in high traffic areas


Showing 157 of 166 reviews
Reset Filters