Lionbridge Reviews | Glassdoor

Lionbridge Reviews

Updated August 13, 2018
937 reviews

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3.0
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Lionbridge CEO and President John Fennelly
John Fennelly
67 Ratings

937 Employee Reviews

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Pros
  • "The possibility to work from home" (in 188 reviews)

  • "Flexible, Work-Life Balance, Decent Pay" (in 37 reviews)

Cons
  • "The only downside is no benefits with an hour caps at 20-24 depending on the week" (in 32 reviews)

  • "There seems to be full time work from home positions but there doesn't seem to be any way to learn how to get in to them for part timers" (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge full-time (More than a year)

    Pros

    Big focus on creating a culture and ensuring that we are all collaborating with one another. Leadership team has gone above and beyond to convey that message. No complains at all!

    Cons

    No cons as of right now. New leadership has continued to have clear communication with us.


  2. Helpful (3)

    "Awesome at home work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Lionbridge part-time

    Pros

    I have worked for lionbridge since 2011, it has been great income for a stay at home mom. I have never had any issues with pay or training. I would recommend this job to anyone wanting to work from home who has good self and time management.

    Cons

    I have not had a raise the entire time, which does suck but I don't plan on ever quitting

    Lionbridge Response

    Jul 23, 2018

    Thank you for taking the time to write a review - Lionbridge CEO

  3. "rater work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lionbridge part-time

    Pros

    work from home
    pay is good for work from home
    i got 20 hours every week

    Cons

    none really except for boring work

    Advice to Management

    talk to your workers more


  4. Helpful (4)

    "Lionbridge is Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Assessor in Woodbridge, VA
    Current Employee - Internet Assessor in Woodbridge, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lionbridge part-time (More than 3 years)

    Pros

    You can select your own hours, work up to twenty hours a week, and the pay is decent for the job you're doing.

    Cons

    The job is monotonous after a while, the unpaid training is extensive, and the communication from the company is lacking. I was put on "quality review" and received no further communication.

    Advice to Management

    Treat your employees like the people they are. Some of us depend on this income to pay bills and buy groceries. Communication is key--if you put someone on quality review, don't ignore them for a week and answer their emails.

    Lionbridge Response

    Jul 31, 2018

    Thank you for taking the time to write a review - Lionbridge CEO


  5. Helpful (3)

    "Real Work From Home Opportunity"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Search Engine Evaluator
    Former Employee - Search Engine Evaluator

    I worked at Lionbridge part-time (Less than a year)

    Pros

    This is a real work from home job. If you are a student or a person who needs flexibility in their work schedule this is a good opportunity.

    Cons

    The pay isn't enough to sustain yourself on so it is best as a side income or extra money. They are constantly updating their General Guidelines so you will have to read a lot to keep up with changes. Also, the tasks sometimes take longer than the time they give you so they will only pay you for the amount of time they think it should have taken you to complete them.

    Advice to Management

    Be more realistic about the time it takes to complete tasks.

    Lionbridge Response

    Jul 31, 2018

    Thank you for taking the time to write a review - Lionbridge CEO


  6. Helpful (2)

    "payroll speicalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Waltham, MA
    Former Employee - Payroll Specialist in Waltham, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lionbridge full-time (Less than a year)

    Pros

    good benefits, nice building,half day Friday in summer, could work from home,good about taking time off

    Cons

    disorganization, no training, no support, not enough employees in department, no set hours

    Advice to Management

    the department needed more support

    Lionbridge Response

    Jul 31, 2018

    Thanks for your feedback. I will share it with the managers in your group - Lionbridge CEO


  7. Helpful (2)

    "Rater/Social Media Evaluator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Medial Evaluator
    Current Employee - Social Medial Evaluator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Minimal work, does not interfere with life. Ability to work from home and make your own schedule (just have to work 1 hour per day).

    Cons

    The "support staff" is horrible. They don't try to help when there are issues, they don't treat you like you are a person, they don't care that you are doing this job FOR A REASON (needing the additional money), they don't try to resolve any of your issues, they just tell you that the issue is your fault and if it continues they are going to fire you. How is that fair?

    Advice to Management

    Get better support staff or train them how to properly help your employees. Don't threaten someone with being fired when they report an issue. HELP them resolve the issue and listen to what they are saying the issue is.

  8. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work from home. Freedom and flexibility.

    Cons

    None. Had their favorites. Not bad though.

    Lionbridge Response

    Jul 31, 2018

    Thank you for taking the time to write a review - Lionbridge CEO


  9. Helpful (2)

    "Decent pay for repetitive work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lionbridge (Less than a year)

    Pros

    They pay biweekly with no delays

    Cons

    Productive ad rating is difficult due to ads that repeat daily, sometimes multiple times.
    Support was not able to resolve this or the android connection problem.

    Advice to Management

    Feedback to employees should be more personal instead of automated letters that cannot be replied to.


  10. Helpful (2)

    "Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time

    Pros

    work at home and interesting tasks

    Cons

    only 20 hours/week. 40 hours would be nice

    Advice to Management

    keep up the great work

    Lionbridge Response

    Jul 23, 2018

    Thanks for writing a review - Lionbridge CEO


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