Lionbridge Reviews | Glassdoor

Lionbridge Reviews

Updated June 23, 2017
716 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Lionbridge Chairman, President, and CEO Rory J. Cowan
Rory J. Cowan
266 Ratings

716 Employee Reviews

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Pros
  • Lionbridge also offers good flexibility to work from home (in 143 reviews)

  • Good work/life balance, nice environment (in 34 reviews)

Cons
  • No benefits, no changes in salary (in 26 reviews)

  • No pay increases or bonuses based on performance (in 22 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Exciting time to be at Lionbridge."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge full-time

    Pros

    Lionbridge is a truly global company. There is a high level of transparency at Lionbridge - even though there are over 6,000 employees, the company communicates promotions and new hires. In addition, from a culture perspective, there was recently a meditation class (we even had a really fun super bowl party!). The employees here are all very friendly and helpful. Honestly, before I interviewed here, I was taken back by some of the poor reviews; however, I realize now that many of them are from contractors who work part-time from home who do translation work (vs. FT employees of Lionbridge). Lionbridge has brought in some new leaders who are eager to bring change to the company - and the company is hungry for it, too.

    I wasn't too aware of Lionbridge prior to interviewing here, but now that I'm here, it's a pretty cool company that has grown organically and via acquisition. Lionbridge acquired a digital agency called Darwin no too long ago, which has propelled Lionbridge's digital/emotive marketing area.

    Lionbridge also offers good flexibility to work from home.

    Cons

    Not many that I can think of. The benefits are standard with good time off. Corporate office is very nice, but can be quiet at times.

    Advice to Management

    Continue to innovate.


  2. "Overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Google Ads Quality Rater in Phoenix, AZ
    Current Employee - Google Ads Quality Rater in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lionbridge part-time (More than a year)

    Pros

    Very flexible, accommodating, fair compensation

    Cons

    Tasks can become a bit monotonous.

  3. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Boston, MA
    Current Employee - Product Manager in Boston, MA
    Positive Outlook
    No opinion of CEO

    I have been working at Lionbridge full-time (More than 10 years)

    Pros

    Good vacation benefits. Flexible scheduling.

    Cons

    Not overly committed to career development/advancement. Raises can be hard to come by.


  4. Helpful (1)

    "Ad Assessor - Your opinions don't matter!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ad Assessor in Waltham, MA
    Former Employee - Ad Assessor in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lionbridge part-time (More than a year)

    Pros

    For a work at home job, the pay is pretty good, but that is where the positives end!

    Cons

    While the judgment process has rules, many of your choices are a matter of opinion, especially as to whether or not one thing vaguely relates to another. In the end, that ends up being your view versus that of the person who wrote the "practice query". With that aside, there have been plenty of times that I followed the rules to the point and was told my answer was incorrect. The job is far more frustrating than the pay is worth, and you will find yourself only able to work 10-15 minutes straight before needing to take a break. If you can somehow avoid your own human tendencies to use common sense and logic, then maybe this job is for you! Let's not forget, there is ZERO room for advancement, and since you are an independent contractor, when the contract ends, so does your money!

    Advice to Management

    Make the pay bi-weekly instead of once a month (you actually have to wait nearly 2 1/2 months for your FIRST paycheck!), then maybe your employees will feel some kind of incentive to perform more like robots and less like human beings!


  5. Helpful (4)

    "Summary of 4 year experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Program Manager in Waltham, MA
    Former Employee - Global Program Manager in Waltham, MA

    I worked at Lionbridge (More than 3 years)

    Pros

    Some flexibility in work location, good work/life balance, minimal supervision

    Cons

    low salary, no career progression, stagnant revenues

    Advice to Management

    Develop a better business strategy, and invest in your people


  6. Helpful (4)

    "Internet assessor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Assessor in Boise, ID
    Former Employee - Internet Assessor in Boise, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lionbridge part-time (More than a year)

    Pros

    Work from home, decent pay, set your own hours. No supervision, occasional bonuses and extra hours. easy to multitask and watch netflix or listen to an audio book while working.

    Cons

    Took forever to get hired, had to study and pass an exam that took about 10 hours to go over the material and take the test, all unpaid. Limited to 20 hours a week, sometimes no tasks are available but it didn't happen to often. Unpaid (optional) training webinars after hired.

    Advice to Management

    Continued training and instruction on new task types would be much more appealing if webinars were paid.


  7. "Assessor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Assessor in Atlanta, GA
    Current Employee - Internet Assessor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time (More than a year)

    Pros

    Work from home, flexible hours

    Cons

    There are no cons with this job

    Advice to Management

    N/A

  8. Helpful (1)

    "tech 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech I in Corvallis, OR
    Current Employee - Tech I in Corvallis, OR
    Doesn't Recommend
    Negative Outlook

    I have been working at Lionbridge full-time (More than a year)

    Pros

    People on the floor are great and willing to teach, a lot of experience in various jobs

    Cons

    management could care less about the employees all they are focused on is the head count on the floor, does not care if experience walks out the door as long as the head counts adds up to what they require for payment from the client. no advancement opportunities

    Advice to Management

    value your employees more even a well placed good job goes along way to keep employees moral up


  9. Helpful (4)

    "DON'T WORK AT ONDEMAND"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Sales Representative in Waltham, MA
    Former Employee - Online Sales Representative in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lionbridge full-time (Less than a year)

    Pros

    The staff is young.
    Snacks are free.

    Cons

    This place is miserable. Management is oblivious to their favoritism, as well as the most unqualified people are managing teams. IF you have a pretty face or curvy waist, you will succeed here. IF you are willing to be walked over and made to feel small, this job is for you.

    My former manager admitted to breaking down multiple times in the bathroom because of how bad upper management mistreats the staff. This place is hands down the most miserable place to work, you will never be valued unless you fall under the categories mentioned above.

    Advice to Management

    Don't make people managers, when they entirely rely on upper management on how to manage their teams. Also, get rid of upper management. The blind can't lead the blind.


  10. Helpful (5)

    "Decent people with bad leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Factoria, WA
    Former Employee - Project Manager in Factoria, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lionbridge full-time (More than 5 years)

    Pros

    People, on the lower levels of the company were great
    They are never afraid to challenge you with new work tasks

    Cons

    They give almost nothing back for your effort
    You are chastised for things well beyond your control
    They are awful at laying people off, its a necessary part of work and they often have to with their brutal business practices, but each one I experienced was like they had never done it before
    Upper level management are extremely well paid, bleed any subordinate they have, and have no tolerance for even minor mistakes. Some of the most despicable people I have met as far as being honest and upfront with their employees.

    Advice to Management

    Care about the people you have not how much money you can bleed from them


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