Lionbridge Reviews | Glassdoor

Lionbridge Reviews

Updated March 21, 2019
1,078 reviews

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3.1
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Lionbridge CEO and President John Fennelly
John Fennelly
125 Ratings

Employee Reviews

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Pros
  • "The possibility to work from home" (in 221 reviews)

  • "Good Work-Life balance average 9 hours per day" (in 39 reviews)

Cons
  • "No benefits other than good payment" (in 37 reviews)

  • "Intermittent lack of task availability means no pay" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (23)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge full-time (More than a year)

    Pros

    Big focus on creating a culture and ensuring that we are all collaborating with one another. Leadership team has gone above and beyond to convey that message. No complains at all!

    Cons

    No cons as of right now. New leadership has continued to have clear communication with us.


  2. "Awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Ad Rater in Kansas City, MO
    Current Employee - Social Media Ad Rater in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Work when you want, Contribute to 401k

    Cons

    Limited hours and long hiring process

    Advice to Management

    Allow ad raters more than 1 hour shifts

  3. "So Far, So Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Ads Evaluator in Lexington-Fayette, KY
    Current Employee - Search Ads Evaluator in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lionbridge full-time (Less than a year)

    Pros

    Work from home, not a phone job, flexible schedule, and good pay.

    Cons

    No cons for me at all

    Advice to Management

    Keep up the good work


  4. Helpful (38)

    "They read your emails."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rater in Port St Lucie, FL
    Former Employee - Rater in Port St Lucie, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lionbridge (More than a year)

    Pros

    Flexible hours. Decent Pay for the work.

    Cons

    Access to your social media, main email account, computer, and phone are part of the contract. Meaning they can see what you're doing when you aren't working.

    Because you sign a contract with Lionbridge that allows them to monitor your online/phone activity, its hard to find support groups to connect with other LB employees on social media, because people are understandably afraid of getting let go.

    Take my advise and don't give them your main email account like they request, create a second email that you use just for Lionbridge and give them that, reading your emails is honestly much too invasive.

    Tedious. Its honestly a really boring job which made it difficult to do. It wouldn't have been so bad if they kept track of your hours and you didn't have to write down every 1-2 minute task.

    They make you keep track of your own hours even though they track your time on the platform:

    I downloaded an extension to keep track for me which was great and increased my productivity since I didn't have to worry writing down my time after every single solitary task which last 1-7mins on average, but they sent an indirect and general email stating that any 3rd party LB "extensions" were not allowed. I ignored the email and kept the extension another few days until they sent an email telling me to check my spam in case I wasn't getting their emails CREEPY.

    Imagine doing 15 tasks in a row and writing each and everyone down every time because LB doesn't show you the list of tasks you've completed, because that's how it is.

    If you write down too many hours on your time sheet they will certainly let you know, but they won't let you know if you're under.

    They don't let you know what task you're working on.

    The tasks they give you which on average take 1-7 minutes or up to 15 minutes change all the time and they expect you to preform a new task that you've never seen before which in the time from even though there will be new instructions and expectations that you have to read up on that don't count towards your time technically. My advice? If you do a new task count reading the manual toward your time.

    Also if you find a new job and leave the company like me, MAKE SURE you delete the LB extension and revoke the permissions that allow them to access your gmail.

    Advice to Management

    Give employees access to the tasks they've done and hours they've worked, since you ALREADY keep track


  5. "Wierd system with unclear rules and only minimally helpful staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Search Reviewer
    Current Employee - Mobile Search Reviewer
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Hours
    Pay
    Freedom
    Working at home.

    Cons

    Feeling isolated and unhelped by staff. Same repititous issues with unsatisfactory results from email 'communications'.

    Advice to Management

    Please start a live chat for everyone to hang out in and ask questions and to foster communication and transparency.


  6. "Contractor working for HP San Diego site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Technician II in San Diego, CA
    Former Employee - Test Technician II in San Diego, CA

    I worked at Lionbridge full-time (Less than a year)

    Pros

    easy job, good location, free cafe

    Cons

    not so nice people, stabbed from behind!


  7. "Flexible and convenient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time

    Pros

    Flexibility, stable, easy to complete and good management

    Cons

    Sometimes work is unavailable

  8. "Nice side-gig, easy and flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linguist
    Current Employee - Linguist

    I have been working at Lionbridge part-time (More than a year)

    Pros

    - Transcribing isn't hard, just listening to audio files and typing what you hear
    - Work on your own schedule
    - Adjust hours to meet your needs, no minimum hours and can work up to 24 hours a week

    Cons

    - Pay isn't great, and no opportunity for a salary review


  9. "Ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Search Evaluator in Wilson, NC
    Former Employee - Web Search Evaluator in Wilson, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lionbridge part-time (More than a year)

    Pros

    You can choose the time you want to work so it's flexible.

    Cons

    You can't work anywhere but home


  10. Helpful (1)

    "Good as a side job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transcriber in Remote, OR
    Current Employee - Transcriber in Remote, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Flexibility, freedom, independence, work from home.

    Cons

    The work is project based. When a project is over there is a wait time until next project is assigned. You cannot work more than 24 hrs per week.