Lionbridge Reviews | Glassdoor

Lionbridge Reviews

Updated November 15, 2018
1,007 reviews

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3.1
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Lionbridge CEO and President John Fennelly
John Fennelly
94 Ratings

1,007 Employee Reviews

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Pros
  • "The possibility to work from home" (in 211 reviews)

  • "Flexible, Work-Life Balance, Decent Pay" (in 37 reviews)

Cons
  • "The only downside is no benefits with an hour caps at 20-24 depending on the week" (in 35 reviews)

  • "There seems to be full time work from home positions but there doesn't seem to be any way to learn how to get in to them for part timers" (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge full-time (More than a year)

    Pros

    Big focus on creating a culture and ensuring that we are all collaborating with one another. Leadership team has gone above and beyond to convey that message. No complains at all!

    Cons

    No cons as of right now. New leadership has continued to have clear communication with us.


  2. "Participated in the transcription project"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lionbridge part-time

    Pros

    Work isnt hard, you just need to pay attention to the rules

    Cons

    Not much work... got stuff to do like two months after getting the job

  3. "Happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lionbridge part-time (More than a year)

    Pros

    Work when you want!
    Work from home!!
    Decent pay!
    Provide training

    Cons

    A LOT of learning and remembering!
    Brain frying work.


  4. "Great Remote Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transcriptionist
    Current Employee - Transcriptionist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Flexible schedule, great communication, decent pay, matching 401k, easy job and now there's usually enough work for everyone since they started offering longer transcription jobs. I also get paid sick leave, but that's the law in my state.

    Cons

    I wish there were bonuses and raises and a way to get promotions. I also wish they offered more hours.

    Advice to Management

    Give bonuses to your best team members (they'll work harder and faster for them), yearly raises (even small ones) are better than nothing, and maybe a way to promote certain employees so that they can earn more or work more hours after having a proven track record.


  5. Helpful (3)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lionbridge part-time

    Pros

    Meaningful work, learned a lot.

    Cons

    Slightly unorganized, communication was difficult


  6. "Flexible Hours, Static Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Lionbridge part-time

    Pros

    Work at home, arrange hours around other job, pay is okay, some work is interesting

    Cons

    No option for health insurance for part-time no salary increases or information about how one can obtain a raise

    Advice to Management

    Provide information about payscale and options for mobility; provide benefits for part-time employees


  7. "Work From Home Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent hourly wage for this type of work, flexible hours.

    Cons

    Communication could use some work

  8. Helpful (4)

    "Internet assessor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexibility with schedule
    Work from home

    Cons

    You are told to use your best judgment, but that really isn't the case. You HAVE to review and give the same numbers as they want. Take screen shots. You will be told that you rated something incorrectly, when you didn't. Your account can be closed for no reason.


  9. Helpful (8)

    "Rater"

    StarStarStarStarStar
    Current Employee - Quality Rater
    Current Employee - Quality Rater
    Recommends

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    Working from home; ability to set own hours, take (unpaid) extra breaks if needed which is helpful as I am disabled. Bonus hours and bonuses offered if extra hours are met and quality. Some of the content is personalised, optional, and they will ask your interests and try to have you rate content you are interested in,

    Cons

    Sometimes I take longer on tasks especially if it is topics that are interesting to me. Im in 3 weeks still learning and getting close to my goals, but tasks still take me longer than allowed.

    Lionbridge Response

    Nov 16, 2018

    Thank you for taking the time to submit your comments. - Lionbridge CEO


  10. Helpful (9)

    "This STAHD thinks it's a great place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rater in Rolla, MO
    Current Employee - Rater in Rolla, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lionbridge part-time (Less than a year)

    Pros

    They are very helpful and have always responded to my emails within a day, and very nice when they do.
    You can set your own hours (though they suggest @10/week and you'll get email reminders if you're under 5/week for too long)
    Monthly webinars with live question/answer training/review (they usually have an Irish accent, if you enjoy that kind of thing)
    The work that I do (Rating) is pretty fun honestly. I get to see a lot of websites and articles that I normally wouldn't, and they ask my opinion about them (which I love to give)
    They pay you for training and reviewing your work.
    They offer benefits to Part Time workers too.

    Cons

    The entry exam is difficult, pass/fail, and they will not tell you what you got wrong. They usually won't let you retake the exam, though sometimes they will if they need more people.
    There are high accuracy requirements (but they are very willing to help if your numbers are low)
    Some tasks are NSFW with possible pornography, upsetting, or violent images and videos (they do let you opt out of those kinds of things if you are not wanting to risk seeing those kinds of things, or your kids)

    Advice to Management

    I understand why you stopped labeling the tasks; whether experimental or SxS...but I wish you hadn't. But, it does give me more practice with the SxS tasks, and I do need to improve on those.
    One thing that I would like is to know whether it's a Desktop oriented task or a Mobile task... sometimes I don't have my phone with me and I don't work because I'd end up having to release pretty much everything back to you.


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