Lionbridge Reviews | Glassdoor

Lionbridge Reviews

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Found 1114 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
69%
Approve of CEO
Lionbridge CEO John Fennelly
John Fennelly
140 Ratings
Pros
Cons
  • "No benefits other than good payment(in 38 reviews)

  • "Intermittent lack of task availability means no pay(in 27 reviews)

More Pros and Cons
  1. Featured Review

    "Social Media Evaluator Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Evaluator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lionbridge part-time for more than a year

    Pros

    easy job and manageable to get done

    Cons

    lots of technology crashing when trying to work

    Advice to Management

    Respond to workers and fix faster

    Lionbridge2019-05-14
  2. Helpful (76)

    "They read your emails."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rater in Port St Lucie, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lionbridge for more than 2 years

    Pros

    Flexible hours. Decent Pay for the work.

    Cons

    Access to your social media, main email account, computer, and phone are part of the contract. Meaning they can see what you're doing when you aren't working. Because you sign a contract with Lionbridge that allows them to monitor your online/phone activity, its hard to find support groups to connect with other LB employees on social media, because people are understandably afraid of getting let go. Take my advise...

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    Advice to Management

    Give employees access to the tasks they've done and hours they've worked, since you ALREADY keep track

    Lionbridge2019-01-08
  3. "Social Media Evaluator"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Lionbridge part-time

      Pros

      Work whenever you want, good hours.

      Cons

      No cons at all, you can set your own schedule.

      Lionbridge2019-05-03
    • "Pleasant experience"

      StarStarStarStarStar
        Former Employee - Project Coordinator in Rock Hill, SC

        I worked at Lionbridge full-time for more than a year

        Pros

        Management was very hands off throughout my time with Lionbridge, I typically only heard from my program manager if the month was ending in the middle of the week and they needed hours for payroll. Unfortunately my time with Lionbridge ended due to lay off from the client company. The separation was handled very well on Lionbridge's end. Benefits were decent.

        Cons

        401k could have been better.

        Lionbridge2019-05-17
      • Helpful (3)

        "No stability"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Rater 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Lionbridge part-time

        Pros

        Remote/work from home/make your own hours Decent hourly rate for the work Small bonuses offered from time to time Ability to work extra hours some weeks

        Cons

        There is no stability at this job, and you are completely disposable. Your work quality scores are based on a selection of an average of 10 tasks per month, and while most of it makes sense some parts don't at all. All training is literally repeated content from the training manuals which is fine for those starting out, but doesn't provide additional value if you have further questions or need help with a specific task....

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        Advice to Management

        Assign real life managers to your raters so that they feel they actually have someone they can communicate with. Don't keep employees waiting for weeks if they are on "quality review", or at least provide raters with some overview of the results of the "review". Give raters access to a chat group or forum so that they can discuss questions together. It's very isolating when there is no one to turn to when you have questions....

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        Lionbridge2019-05-05
      • "Good side gig"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Content Assessor 

        I worked at Lionbridge part-time

        Pros

        Flexible hours Reasonable pay Work life balance

        Cons

        Contractor-like treatment Unable to feel the culture because I worked from home.

        Lionbridge2019-05-09
      • Helpful (1)

        "The best"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Rater in Roanoke, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Lionbridge part-time for more than 2 years

        Pros

        I’ve been with Lionbridge for over 2.5 years and cannot recommend them enough. I absolutely love my job and this company. Amazing company.

        Cons

        Part time, if you’re looking for a full time job

        Lionbridge2019-04-11
      • Helpful (1)

        "Great side gig if you are patient/flexible"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Rater 

        I have been working at Lionbridge part-time

        Pros

        - The pay rate is good considering you don't have to leave home - Some of the tasks you have to do are quite fun - They seem to be actively trying to make the position stronger

        Cons

        - Training is often repetitive - Communication with the support team is spotty at best (usually at least a days wait for a reply) - Work availability is often inconsistent (the longest I have gone with "reliable" shifts is 2 weeks)

        Advice to Management

        More comprehensive training that actually gives Raters practice instead of repetitive theory-based training. Hire more quality/management staff.

        Lionbridge2019-04-24
      • "great place to work"

        StarStarStarStarStar
          Current Employee - Social Media Evaluator 

          I have been working at Lionbridge part-time

          Pros

          work at any time a hour a day

          Cons

          pay is not too great.

          Lionbridge2019-04-25
        • "Easy Work But Very Poor Communication"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          Former Employee - English Transciber 
          No opinion of CEO

          I worked at Lionbridge part-time for more than 2 years

          Pros

          The pros is that it is flexible, the hourly rate is set, your production expectation about per hour is clear, and the main Project Manager was actually pretty responsive.

          Cons

          Dead-end job so it's only to be used as extra money. If you have an issue that is HR-related including 401 K issues than good luck finding the right person to help you. You may have part-time employee status but it's like you are a throwaway employee. One of the main cons is the communication in general is very poor. The project guidelines are unnecessarily harder to read than they have to be, and should have more...

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          Advice to Management

          Improve communication skills An acknowledgment when you are doing good would have been nice. Transparent reviews

          Lionbridge2019-04-24
        Found 1114 reviews