Lionbridge Reviews | Glassdoor

Lionbridge Reviews

Updated Jun 19, 2019

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Found 1165 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
70%
Approve of CEO
Lionbridge CEO John Fennelly
John Fennelly
153 Ratings
  1. Helpful (1)

    "Work From Home Drawbacks Are Sometimes Not Worth It. (here)"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Lionbridge

      Pros

      Work at home Set your own schedule

      Cons

      They overwork you for what the pay actually is. They give tasks and time limits that sometimes don’t reflect the amount of time it takes to finish them. When this happens they don’t pay you for the time you actually took to complete the task. Unpaid and inefficient training Inconsistent monthly work reviews.

      Lionbridge2019-05-29
    • "Lionbridge Evaluation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ads Evaluator 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Lionbridge part-time for less than a year

      Pros

      401k. 12.50/hr. Remote work, can be done completely from home. No prior experience or college degree needed. Automatically withholds and provides W2, making taxes easy. If you already have a steady job and just need some supplemental income, this position will suit your needs.

      Cons

      Hours are strictly capped at 20/week. After taxes, the most you can bring in is $800 a month. Occasional task shortage. Extensive unpaid training. Hiring hinges on passing a test. Zero upward mobility. No communication with management. I had a supervisor, but their name and contact information weren't listed anywhere on my dashboard. The tasks are highly subjective, though they claim otherwise. If you can't...

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      Advice to Management

      Understand that the majority of these tasks are subjective, especially when human behavior and queries are involved. Communicate more effectively.

      Lionbridge2019-05-29
    • Helpful (1)

      "Pleasant experience"

      StarStarStarStarStar
        Former Employee - Project Coordinator in Rock Hill, SC

        I worked at Lionbridge full-time for less than a year

        Pros

        Management was very hands off throughout my time with Lionbridge, I typically only heard from my program manager if the month was ending in the middle of the week and they needed hours for payroll. Unfortunately my time with Lionbridge ended due to lay off from the client company. The separation was handled very well on Lionbridge's end. Benefits were decent.

        Cons

        401k could have been better.

        Lionbridge2019-05-17
      • "Social Media Evaluator"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Lionbridge part-time

          Pros

          Work whenever you want, good hours.

          Cons

          No cons at all, you can set your own schedule.

          Lionbridge2019-05-03
        • Helpful (6)

          "No stability"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Rater 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I worked at Lionbridge part-time

          Pros

          Remote/work from home/make your own hours Decent hourly rate for the work Small bonuses offered from time to time Ability to work extra hours some weeks

          Cons

          There is no stability at this job, and you are completely disposable. Your work quality scores are based on a selection of an average of 10 tasks per month, and while most of it makes sense some parts don't at all. All training is literally repeated content from the training manuals which is fine for those starting out, but doesn't provide additional value if you have further questions or need help with a specific task....

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          Advice to Management

          Assign real life managers to your raters so that they feel they actually have someone they can communicate with. Don't keep employees waiting for weeks if they are on "quality review", or at least provide raters with some overview of the results of the "review". Give raters access to a chat group or forum so that they can discuss questions together. It's very isolating when there is no one to turn to when you have questions....

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          Lionbridge2019-05-05
        • "Good side gig"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Content Assessor 

          I worked at Lionbridge part-time

          Pros

          Flexible hours Reasonable pay Work life balance

          Cons

          Contractor-like treatment Unable to feel the culture because I worked from home.

          Lionbridge2019-05-09
        • Helpful (1)

          "The best"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Rater in Roanoke, TX
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Lionbridge part-time for more than a year

          Pros

          I’ve been with Lionbridge for over 2.5 years and cannot recommend them enough. I absolutely love my job and this company. Amazing company.

          Cons

          Part time, if you’re looking for a full time job

          Lionbridge2019-04-11
        • Helpful (2)

          "Easy Work But Very Poor Communication"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          Former Employee - English Transciber 
          No opinion of CEO

          I worked at Lionbridge part-time for more than a year

          Pros

          The pros is that it is flexible, the hourly rate is set, your production expectation about per hour is clear, and the main Project Manager was actually pretty responsive.

          Cons

          Dead-end job so it's only to be used as extra money. If you have an issue that is HR-related including 401 K issues than good luck finding the right person to help you. You may have part-time employee status but it's like you are a throwaway employee. One of the main cons is the communication in general is very poor. The project guidelines are unnecessarily harder to read than they have to be, and should have more...

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          Advice to Management

          Improve communication skills An acknowledgment when you are doing good would have been nice. Transparent reviews

          Lionbridge2019-04-24
        • Helpful (2)

          "Great side gig if you are patient/flexible"

          StarStarStarStarStar
          • Work/Life Balance
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Rater 

          I have been working at Lionbridge part-time

          Pros

          - The pay rate is good considering you don't have to leave home - Some of the tasks you have to do are quite fun - They seem to be actively trying to make the position stronger

          Cons

          - Training is often repetitive - Communication with the support team is spotty at best (usually at least a days wait for a reply) - Work availability is often inconsistent (the longest I have gone with "reliable" shifts is 2 weeks)

          Advice to Management

          More comprehensive training that actually gives Raters practice instead of repetitive theory-based training. Hire more quality/management staff.

          Lionbridge2019-04-24
        • "great place to work"

          StarStarStarStarStar
            Current Employee - Social Media Evaluator 

            I have been working at Lionbridge part-time

            Pros

            work at any time a hour a day

            Cons

            pay is not too great.

            Lionbridge2019-04-25
          Found 1165 reviews