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Lippincott Reviews

Updated December 24, 2017
35 reviews

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3.7
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Rick Wise
26 Ratings

35 Employee Reviews

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  1. "You'll work with some of the smartest most creative people in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time (More than 3 years)

    Pros

    Getting to work with some of the smartest most creative people I've ever met. Really interesting, meaningful work with some of the biggest companies in the world. Clients that view you as partners and not just another agency.

    Cons

    It is demanding work and everybody has high expectations (which is to be expected). It's true that the firm has undergone some pretty major transitions, and that some leaders are better than others at conveying the vision. But overall it is an exciting time to be at the firm if you're ambitious and want to tackle some of the biggest challenges facing companies today.

    Advice to Management

    I've personally found leadership to be pretty inspiring. Some of their work is known/respected/used the world over There are some egos that you need to navigate, but overall people are really passionate about what they do and very supportive.


  2. Helpful (15)

    "Approach with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lippincott full-time (More than 3 years)

    Pros

    For those builders of brands and lovers of design, take note. The Lippincott of today is barely a shell of its past.

    Cons

    Lippincott - once the crown jewel of the branding world - is in a period of transition, repeatedly failing to find its footing. A lack of clarity and openness, both internally and externally, offers a cloudy vision of what Lippincott is about and where it is heading.

    A new focus on "innovation" and "creative consulting" bears little mention of brand - leaving its heritage behind - while missing both the competency and permission to play in this new space. Brand strategy and identity design receive lesser mention every day, overshadowed by moving target buzz words.

    Work life balance is a thing of stories. The culture is one rooted in fearmongering and intimidation. And the temperature of the workplace is so repressive and tense it can be cut and served.

    Daily interactions with senior leaders are laced with sexual innuendo, blatant racism, and homophobia. Talent management lacks any presence and the workforce couldn’t possibly be less diverse. Office politics are reminiscent of high school, but so elevated that they make “mean girls” look like a cake walk.

    Leadership lacks the skills to manage and the foresight to mentor, let alone the ability or vision to actually “lead”. Hierarchy is king. Management is stuck in the glory days of Madison Ave - where the size of one’s office is the only currency of value. The firm is run by a group of aged, white, conservative men that are completely disconnected from what employees of the 21st century actually want and need.

    A near 25% reduction in employees in 2017 has been followed by a constant trickle of deserters, from every rank. Loyalty, commitment, and “family” - once fostered by Lippincott - have come to a halt. Even “lifers” have exited, recognizing the immense shifts at play.

    Advice to Management

    Double down on what we’re actually good at. Stop chasing the latest fad topic, especially when the right resources are not in place. And if you are going to go after something new, at the very least have a plan.

    Treat your team and employees with dignity and respect. We all deserve to be part of an open, honest conversation - especially when it significantly impacts our careers. Listen closely to those around you. Every voice matters. Create the open dialogue and collaboration that we tout, yet consistently fail to deliver on.

    Know your limits and know your weak links. A narcissistic, sociopathic, and bullying personality in a leadership role can derail everything. Note the impact. When creativity disappears, great talent flees, and morale declines - take action. Don’t turn a blind eye.

  3. Helpful (3)

    "Very active and collaborative place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time (More than a year)

    Pros

    You will work while you’re here. There’s very little downtime and if you have some, you can reach out and easily get something to work on. The people here are genuine, friendly, and are always willing to lend a helping hand. The clients are a big perk as well, and you’ll often work on important projects. Most people who work here sty here because Lippincott treats its employees very well and the pay is pretty dang great.

    Cons

    From the inside, certain departments are becoming more ambitious than others. While that’s a good thing for the developing department, it’s hard to avoid noticing the shortcomings of the ones that aren’t benefiting from that change. Lippincott has a very specific design strategy, and while new people are coming from other agencies and firms to shake things up a bit, it still falls back on old, dated habits.

    As it is just about anywhere else, some design partners are better than others at being organized and communicating with their teams. Unfortunately, some partners have a disconnect with what’s current with design and, again, fall back on old habits.

    Because everyone is so busy, it’s a noticeably heads-down office, with some chatter here and there. That may be something you’re looking for, but to some like me, it’s a drawback. Also, the “culture” isn’t as strong here. I really don’t know how else to describe it.

    Advice to Management

    Keep being transparent, and look for ways to develop the different departments through these changes so that one doesn’t overshadow the others.


  4. Helpful (5)

    "Lippincott"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lippincott full-time (More than a year)

    Pros

    There were a few very strong individuals, who's talents were completely squandered due to the lack of proper management.

    Cons

    This company seems to consist of groups of highly entitled, completely incapable individuals that rely on small team of assistants to do jobs that seem like they are all under qualified for because everyone seems to running around completely unaware of how to actually be productive in this already conflicted and failing company.

    Advice to Management

    Learn how to manage! Administration has no leader, there are full teams floating around like rudderless boats attempting to manage multi-million dollar accounts. Theres also a level of closed door racism that never went unnoticed. Very Sad


  5. "Full of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time (More than a year)

    Pros

    Some of the smartest, quickest & kindest people I've ever worked with. Our client portfolio contains some of the biggest companies in the world, and the work we do with them is so inspiring. Even the non-designers are incredibly creative. There's also a ton of perks like good PTO, flexible WFH arrangements (depending on your job), frequent happy hours, free snacks, discounts all over the city.

    Cons

    There have been a few growing pains since we've broadened our service offerings. There are sometimes miscommunications and disconnects between junior and senior staff (as there are most places, I'm sure).

    Advice to Management

    Invest in more leadership and job training programs. Also, continue to be transparent in town halls, team meetings, etc.


  6. Helpful (9)

    "Commit to being better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Consultant in New York, NY
    Former Employee - Creative Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lippincott full-time (More than 3 years)

    Pros

    Great training ground if you know how to avoid all the pitfalls of a corrupt senior-level innovation team and if you can find the managers that actually wanna train their replacement. There are very few people at this place without an ego, but I learned a lot here.

    Cons

    This place literally throws the highest salaries to some of the least useful and untalented people there. More so on the strategy side. Plenty of highly paid mouth pieces to senior partners. Half of them take long trips to places where they lounge more than sell work. Promotions are slow and based on nothing but likability, favorites, gender, and race. Almost everyone at the top level is out-of-touch and quite frankly too old when it comes to modern creative.

    Was called homeless twice here. Once by a senior associate, and once by a senior partner. Both in highly inappropriate contexts such as in a meeting in front of another colleague, and again simply in the morning because they felt like it.

    What is worse is stories like these continue to appear on here, but they just continue sweeping it under the rug when they could actually decide to just be better and fix their toxic work culture and stop over compensating for falling behind in the industry.

    Advice to Management

    Put your eggs in the right basket (i.e., on skill sets you actually need to survive - DESIGN talent).

    Promote and actually train younger talent quicker. Take junior people on the design side to more meetings offsite. Hire folks at the CD level who know more than the words design and innovation and can actually build the things you sell (Animation, digital experiences, etc). Diversify your client-facing workforce.

    What happens when everyone at the top retires?


  7. Helpful (1)

    "Great firm going through growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lippincott full-time (More than 5 years)

    Pros

    Lippincott's been around for a very long time, and with that comes extensive leadership and experience in the industry (specifically brand strategy and design.) Folks at Lippincott are incredibly intelligent and driven, and push themselves and everyone around them further.

    Cons

    Like most creative agencies and consultancies, the company is evolving to keep up with client needs. With the convergence of business model disruption and innovation across industries, and the introduction of new global technologies – clients are feeling the pressure to change for their customers to meet new expectations, and Lippincott is definitely feeling the brunt of that (again, like all consultancies/agencies). It's a chain reaction that isn't the most pleasant – exciting yes, but a lot of change quickly can do more harm than good for culture.

    Advice to Management

    Be more honest, transparent and real about the change that is going on. It's a big deal, and many folks within the company haven't been at a company going through dramatic change. It's not what you say, it's what your employees hear.

  8. Helpful (3)

    "Two thumbs up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Associate in New York, NY
    Current Employee - Strategy Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time (More than 3 years)

    Pros

    Ridiculously smart people. Interesting work. Intense yet fun culture. A highly competent leadership team with a sound strategy for the future of the firm. Performance is rewarded with promotions and higher than average industry compensation.

    It's a time of change at the firm. Lippincott's shifting it's strategy, which means new capabilities are needed. Some are frightened by this. Others view it as an exciting opportunity.

    I honestly love this job. Lippincott is a great firm with great people.

    Cons

    Culture can be dependent on the team and partner you're working with. There are many partners and senior partners who are exceptional leaders and managers, and others who are not. However, the risk of being stuck with a sub par manager is balanced by the fact that any one person is usually staffed to multiple projects at a time. Work life balance is dependent on workload (as with any consulting job). If you don't want to work hard and challenge yourself, don't join Lippincott.

    Advice to Management

    continue to adapt lippincott's offerings and capabilities to remain relevant and support firm growth as the industry evolve


  9. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lippincott full-time

    Pros

    -Great work-life balance
    -Wonderful group of people to work with on a daily basis
    -Summer hours
    -Fun events and amazing holiday party

    Cons

    -No cons at this time


  10. Helpful (19)

    "Don’t be deceived by good external branding..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Working alongside smart people on projects with high visibility
    - Impressive collection of past clients

    Cons

    - High school politics: Lippincott likes to bill itself as having an open, inviting culture, and it does…if you’re “in.” If you deviate at all from the extremely Type A cookie-cutter personality that they prize, or if you commit the cardinal sin of socializing primarily with people who aren’t from Lipp, at best you can expect a holiday party “award” about your “weird” habit…at worst, a formal criticism suggesting you need to engage more with your team outside the office.
    - Indifference to sexism, both subtle and overt: In my time there, I personally experienced inappropriate contact from senior male employees in the office (in full view of a senior partner who laughed along) and at company-wide social gatherings. When I raised concerns, they were met with apologist “that’s just the way it is” attitudes and handwringing.
    - Rumor mill: Reviews are structured in a way that mirrors sorority recruitment—pictures are flashed on a screen and the (majority male) partners and senior partners discuss everything from rumors they’ve heard about you to your actual work. With regards to the former, there is never a shortage of gossip swirling around the office. A sampling of greatest hits includes repeated suggestions of internal relationships, affairs among the C-suite, and one instance when a senior male employee went out of his way to insinuate that new first year analysts (all female) had been exotic dancers.
    - Limited or no mentorship: Though there are some good ones, many managers are too busy (or in some cases, unwilling) to review work with junior team members. Frequently, junior staff are assigned advisors who live in different cities, which significantly cuts down on opportunities to meet and communicate, let alone built a relationship supportive of mentorship or advocacy.

    Advice to Management

    - I find it deeply troubling that a company looking to help “businesses succeed on the edge of change” has such a profoundly backwards attitude towards sexism, even tolerating instances that rise to the level of predatory behavior. As a branding consultancy, it boggles my mind that no one in a senior position has stood up to ask if that’s really what this firm wants to stand for. It’s time to listen to—and more importantly, to respect your people.


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