Liquid Agency Reviews | Glassdoor

Liquid Agency Reviews

Updated March 6, 2017
17 reviews

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2.8
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Scott Gardner
10 Ratings

17 Employee Reviews

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  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in San Jose, CA
    Former Employee - Accountant in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liquid Agency full-time (More than 3 years)

    Pros

    The company culture is where it's at, not to mention all the great contributors to making a great brand

    Cons

    Original (2) owners, makes it hard to see what the big picture is for the firm.

    Advice to Management

    You know what to do :-)!


  2. "Loved my time at Liquid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Management in Portland, OR
    Former Employee - Program Management in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Amazing work culture, accommodating, comfortable work environment, excellent client roster. The Portland office runs very efficiently and has a lot of seasoned professionals. Learned a lot during my time here. A key take away is that to sell brand culture you have to practice what you preach, and the Portland office is a great example of welcoming, supportive and inspiring brand culture. Thanks Liquid!

    Cons

    some cross office politics, at times either over or under booked

    Advice to Management

    Corporate social responsibility. Would love to see the company get more involved in partnering with local organizations that support community and social causes.


  3. Helpful (2)

    "Night and Day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategist in San Jose, CA
    Former Employee - Strategist in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    • The Portland office, and its people.
    • The Portland office's creative talent.
    • The Portland office's culture.

    Cons

    • The Silicon Valley's office, and it's leadership on all levels: Executive, Chief, and Director.
    • Benefits. Zero match 401k, terrible health, and no perks unless you live, and work, at the Portland office, have a dog, or like candy (From what I hear, dogs are seen daily at the Portland offices. So much so, noise levels and animal's nature are common issues.)

    Advice to Management

    Reconsider your practice of hiring senior-level experts, and then marginalizing and denigrating them by refusing to listen to the expertise they were hired to provide your client's. If you prefer not to listen to this advice, then hire more interns and coordinators who don't know better. Temper the influence and voice of certain Directors, and Chief staff with experience in failed companies.

    #solid


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  5. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in San Jose, CA
    Former Employee - Program Manager in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Liquid creates fantastic work. Some amazingly talented people work for this company. You have hard working, loyal, dedicated individuals that come together as teams to produce work that really pleases clients, and the client list is phenomenal. Liquid works with Fortune 500 - 5,000 companies, with high expectations of clients and even higher expectations of their people and the work they complete for clients.

    Cons

    The culture needs a little re-vamping, mostly more social events. Some of the time work can take over, but that can likely be said for any job based in the Silicon Valley. The environment needs to be redone as well. It is a large cool space, they just need to reorganize it and make it more inspiring, almost like an advertisement of the work the agency is capable of.

    Advice to Management

    Build a strong structure and foundation and you will attract those type of people to build a solid workplace.


  6. Helpful (6)

    ""Silicon Valley Thinking": More posture than proof."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director Level in San Jose, CA
    Former Employee - Executive Director Level in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Very good at self promotion -- as reflected on their site and steady use of social media and consistent posting on content. The creative staff are good overall with a few stand outs in the areas of brand design and group creative leadership. The "transformation" content creates a gravitation to the brand and is a valuable asset. The staff is full of smart, nice people.

    Cons

    Unfortunately, the company is a turnstile of turnover. Constant recruiting for new "bodies" to do the fast-paced, grinding work pace required by management pressure placed on healthy profit margins. The mid-to lower level staff pay the price with little let-up in the grind, or a "letting go" of them -- sometimes in multiples -- when the cyclical project workload inevitably ebbs. Also, a revolving door of creative mid-mangers or directors that are swept into the shiny, well-groomed, environment only to be let go 6 mos - 16 mos later. Instead of developing employees, a trade in for a new model is the approach. Woefully behind in digital capability. Most of the digital capability is purchased via freelancers and/or outside partner firms -- not grown within. Oddly, non-transformational for company that creates and executes brand transformation.

    Advice to Management

    Great strategy and thinking, with sound project management, but in need of top senior creative leadership that can steer the company in a new direction. The company is drafting off its past. Often repeating it. When touting "Silicon Valley Thinking", one must think like Silicon Valley and innovate.


  7. Helpful (6)

    "No vision, no transparency, all ego."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Graphic Designer in San Jose, CA
    Former Employee - Senior Graphic Designer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I was always surrounded by some very smart people. Designers had good vision and execution. I was always impressed with the aggressive pitches and the quality of work.

    Cons

    Leadership had some of the biggest egos I have ever seen. I could not believe how little visibility we had as employees. Decisions were made that blindsided the company and ruined the culture.

    Advice to Management

    Check your big heads at the door. Take the leash off your employees. Be transparent about your vision.


  8. Helpful (3)

    "Amazing family feel with excellent talent, family feel,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Good community and a family like feel. Excellent mid level managers and project management team, client managers... No one is dead weight there and everyone is fun, motivated, and inspirational.

    Cons

    One digital designer in the whole company. Woefully behind the digital curve because of this, and nothing looks to be changing on that note anytime soon.

    Focus on appearance that can conflict with employees well being. Tie always goes to appearance.

    Advice to Management

    Executive Management: Get digital designers, and actually empower innovation instead of just complaining when it isn't there.


  9. "Great people and vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Jose, CA
    Former Employee - Director in San Jose, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Liquid Agency full-time (Less than a year)

    Pros

    Top-notch, engaged talent
    Flexible hours
    Really interesting work
    Culture (Portland office)

    Cons

    Minor politics
    Management is a bit behind the times
    Culture a huge issue in the San Jose office, primarily driven by management

    Advice to Management

    Get out of your own way. Email is seen as a nuisance in the company--harkens back to 2001... Embrace technology and tools. Sometimes those below you know a hell of a lot more about technology.

    Ditch "Silicon Valley Thinking"--this is clunky, way off intended target, and comes across as hugely stale, especially if you seek to gain a national and then international presence.


  10. "One of the best companies!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Finance in San Jose, CA
    Current Employee - Director of Finance in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Liquid Agency full-time (More than 8 years)

    Pros

    Amazing, Fun, Loyal, Committed, Challenging

    Cons

    Can't really think of any cons at the moment!


  11. "Perpetual Reinvention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategy Director
    Former Employee - Strategy Director
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liquid Agency full-time (More than 3 years)

    Pros

    Liquid is perpetually looking for its own purpose, which is ideal for anyone looking to change the static (and occasionally stale) agency landscape. If you have a vision of what's possible coupled with an appetite to pursue it, you'll find a home here.

    Cons

    Liquid is born of Silicon Valley and fully embraces disruption, including self-disruption. This leads to ambiguity and occasionally heartache when teams are restructured (read: shuffled with occasional layoffs). Don't expect to get too comfortable.

    Advice to Management

    Hire or cultivate leadership, not just managers. Liquid will thrive with leaders at different levels who can set a vision, rally a team around a common goal, and provide guidance/mentorship to achieve it.


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