Liquid Agency Reviews | Glassdoor

Liquid Agency Reviews

Updated September 30, 2017
19 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Scott Gardner
10 Ratings

19 Employee Reviews

Sort: PopularRatingDate

  1. "Perpetual Reinvention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategy Director
    Former Employee - Strategy Director
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liquid Agency full-time (More than 3 years)

    Pros

    Liquid is perpetually looking for its own purpose, which is ideal for anyone looking to change the static (and occasionally stale) agency landscape. If you have a vision of what's possible coupled with an appetite to pursue it, you'll find a home here.

    Cons

    Liquid is born of Silicon Valley and fully embraces disruption, including self-disruption. This leads to ambiguity and occasionally heartache when teams are restructured (read: shuffled with occasional layoffs). Don't expect to get too comfortable.

    Advice to Management

    Hire or cultivate leadership, not just managers. Liquid will thrive with leaders at different levels who can set a vision, rally a team around a common goal, and provide guidance/mentorship to achieve it.


  2. Helpful (3)

    "Set you up to knock you back down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some good people remaining but not much.

    Cons

    No employee matching 401K and benefits are lacking. Upper management is out of touch with what is happening on the ground and lets a few people who are terrible managers dictate the culture and workload. There is no account management, the client calls the shots, workload is not properly assessed, communication is lacking, work life balance is non-existent, and there is no investment in the team structure. There are few key figures at the top who dictates the workload and everyone is expected to follow along. People are burned out and turnover is high. There was a mass layoff at the beginning of the year and new people were e brought on. This could've been an opportunity to start fresh as a team but that is not a priority. Instead they take advantage of the new people not knowing better and when they do call out what is apparently wrong and needs to change, they are shot down.

    Advice to Management

    Invest in your team and try to keep people around. Good people are hard to find and should not be considered dispensing. If there are trouble employees, do not allow them to continue their bad behavior. Take the time to train the team to be better together and treat everyone with respect. Word gets around and soon your dirty laundry will foul the air and everyone will know your secrets.

  3. Helpful (4)

    "Lack of quality leadership and self-awareness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Strategist in Portland, OR
    Former Employee - User Experience Strategist in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    The thinking regarding creative delivery and process that originated from the Portland office. There are a few good people still at Liquid, but their voices are marginalized.

    Cons

    The leaders of the company are completely out of touch, and refuse to listen to their own people (though, there aren't many left to be heard). Head in the sand, and think awards for projects they didn't do in house will save them. Accounts has no concept of how to scope and sell work, so they farm it out to shops that will accept their under priced gut-check proposals. Management believes that yelling at talent and vendors is all it takes to get under-scoped work completed on time and on budget.

    Massive turn-over, then large scale layoffs, unwilling to plan for ebbs and flows of culture work.

    Advice to Management

    Put down the liquid, start paying attention and showing up. Listen instead of arguing or monologuing. Act on what little talent you have left.


  4. Helpful (5)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Video Editor in Portland, OR
    Current Employee - Video Editor in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Liquid Agency part-time (More than a year)

    Pros

    A lot of nice people work there. A couple of them aren't so nice.

    Cons

    Feels like they are panicking. They recently laid off a lot of people and are using a lot of contractors. Doesn't feel stable or optimistic. Difficult to contact management during the day, I assume they are out looking for another job.

    Advice to Management

    Maybe take a real look at what people are up to on a day to day basis. Particularly middle-management. There is a lot of posturing and buzz-speak but not a lot of grit and excellence.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in San Jose, CA
    Former Employee - Accountant in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liquid Agency full-time (More than 3 years)

    Pros

    The company culture is where it's at, not to mention all the great contributors to making a great brand

    Cons

    Original (2) owners, makes it hard to see what the big picture is for the firm.

    Advice to Management

    You know what to do :-)!


  6. "Loved my time at Liquid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Management in Portland, OR
    Former Employee - Program Management in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Amazing work culture, accommodating, comfortable work environment, excellent client roster. The Portland office runs very efficiently and has a lot of seasoned professionals. Learned a lot during my time here. A key take away is that to sell brand culture you have to practice what you preach, and the Portland office is a great example of welcoming, supportive and inspiring brand culture. Thanks Liquid!

    Cons

    some cross office politics, at times either over or under booked

    Advice to Management

    Corporate social responsibility. Would love to see the company get more involved in partnering with local organizations that support community and social causes.


  7. Helpful (6)

    "Night and Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategist in San Jose, CA
    Former Employee - Strategist in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquid Agency full-time (More than a year)

    Pros

    • The Portland office, and its people.
    • The Portland office's creative talent.
    • The Portland office's culture.

    Cons

    • The Silicon Valley's office, and it's leadership on all levels: Executive, Chief, and Director.
    • Benefits. Zero match 401k, terrible health, and no perks unless you live, and work, at the Portland office, have a dog, or like candy (From what I hear, dogs are seen daily at the Portland offices. So much so, noise levels and animal's nature are common issues.)

    Advice to Management

    Reconsider your practice of hiring senior-level experts, and then marginalizing and denigrating them by refusing to listen to the expertise they were hired to provide your client's. If you prefer not to listen to this advice, then hire more interns and coordinators who don't know better. Temper the influence and voice of certain Directors, and Chief staff with experience in failed companies.

    #solid

  8. Helpful (12)

    "Poor management, no organization or process"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Liquid Agency full-time (More than a year)

    Pros

    Many of the people who work there are trying very hard to do the right thing. There is a lot of laughter in the office, most of the time. Jr. employees have a great working relationship with each other.

    Cons

    Zero process. Project management is a joke - unless you like managing all projects via email and sitting in meetings all day. Don't expect there to be anyone to mentor you or guide you. Don't expect to have a manageable work load. You're on your own, sink or swim. And when you sink expect to get full blame and no chance to explain yourself.

    Advice to Management

    Stop overworking your staff. You run the place like a sweatshop. You have no respect for your employees. Instead of investing time and energy in your current workforce, you fire and hire.


  9. Helpful (8)

    "attempt at your own risk. sink or swim."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great at talking
    portland good culture
    good growth opportunity ONLY if you are lucky to have good manager. otherwise, sink or swim.

    Cons

    lack of vision
    lack of leadership. only a handful are good. and not many are on executive level.
    san jose culture sucks
    leaders do not set you up for success
    leaders do not actively listen
    sink or swim

    Advice to Management

    invest in your people. stop talking about it and actually do it. learn to actively listen to your employees. learn what leadership and management actually mean. your people need leadership. not democracy. learn what career development means. learn to groom your folks in to great managers and great leaders. learn to set up your people for success and actually invest the money and time. and learn to self reflect. ask yourself why there is such a high turnover? maybe its not the employees but you.


  10. Helpful (2)

    "Work Hard - under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Inspiring co-workers, flexible hours, great clients.

    Cons

    Office atmosphere lacks inspiration for a creative space, lacking process and order, work-life balance doesn't exist here.


Showing 19 of 23 reviews
Reset Filters