Liquidity Services Reviews | Glassdoor

Liquidity Services Reviews

Updated July 25, 2017
39 reviews

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Liquidity Services Chairman and CEO Bill Angrick III
Bill Angrick III
33 Ratings

39 Employee Reviews

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Pros
  • Nice upscale office building in good location with free covered parking (in 6 reviews)

  • great people and great work environment (in 5 reviews)

Cons
  • They say work/life balance but that consists of nights and weekends and about 80 (in 8 reviews)

  • Upper management is part of the good ol boys (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liquidity Services full-time

    Pros

    Located in the Plano area

    Cons

    No consideration for employees or their moral

    Advice to Management

    Treat people like people and not just labor


  2. Helpful (12)

    "The King is naked!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay was good, and there were many very hard working people within each of the groups.

    Cons

    Starting with LOT; This is a train wreck on it's way. Get a chair and wait by the tracks to watch the crash! The biggest mistake here is that although there are contract firms that do this and can provide an excellent service, the company has decided to spend millions of dollars (14 Million is the number I heard) to do this themselves. Bad management decision. They will wind up with an inbred system, that only insiders will know how to operate and manage. This however will cement their jobs with the company.
    This seems to be the case throughout the organization.
    Second biggest mistake is the investment in Iron Direct. Why would you find the biggest, most entrenched competitor in the world, and try to compete against them? I see this going from a 15M initial investment, and going 5M at a time more, up to 25M before they pull the plug on this giant mistake. Someone also mentioned earlier about how the sales group in the Houston office is way too entrenched in the decision making. There is no one in a leadership position that is strong enough to make the right decisions to change the direction. They will flow with the tide of oil, but never get far from the beach.

    Advice to Management

    Get more input from outside consulting firms before you make multi-million dollar decisions like LOT and Iron Direct. There are some good people there. Figure out who they are and listen to them.

  3. Helpful (4)

    "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Dallas, TX
    Current Employee - Operations Specialist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liquidity Services full-time (More than 3 years)

    Pros

    Some smart people, but not what the industry is all about. Perfect example of KISS (Keep it simple, stupid), Over kill in everything.

    Cons

    Can not think of much. Some smart people involved in processes that are totally not needed. See above for more information.

    Advice to Management

    Re-think how you do things. This is a simple business. The more systems you cling too, the worse your performance. Think "out side the box".


  4. Helpful (2)

    "Very little focus on employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Engineer in Frisco, TX
    Former Contractor - Senior Software Engineer in Frisco, TX

    I worked at Liquidity Services as a contractor (Less than a year)

    Pros

    Honestly can't think of any.

    Cons

    Hostile environment. Very little communication and transparency that fits their needs.


  5. Helpful (19)

    "Soulless company, abysmal management, shady business practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    The HQ in DC couldn't be located better and even though the facilities and equipment are 100 years old, they gave the office a nice little upgrade. There are some great people to work with who are very smart. Pay and benefits are decent. It's obvious management is sensing there is a problem as evident from the new VP of HR responses on here. I'm glad they are finally paying attention. The fake, glowing reviews aren't fooling anyone. Its a common HR practice. Just read them, no one talks like that in real life!

    Cons

    Questionable management practices that include leaving certain members of management on for far too long. Weird insider trading rumors. No one listens to the buyers who CONSISTENTLY complain about fake manifests, shoddy merchandise, poor customer service, and inflated shipping costs. Numbers like "X million registered buyers" are false and inflated. Virtually absent CEO who has his favorites. Marketing is a joke and still reeling from years of bad hires and management decisions. ZERO company culture. Yelling and door slamming. Too many meetings that are filled with empty, business jargon by people who are trying to sound more important/arrogant than they really are.

    Advice to Management

    Watch your back, there's a better way to do it and your competitors are figuring it out. When you have buyer and internal employee surveys, actually listen to what people are saying and make changes. Even if it means making hard decisions you don't agree with. Tell your VPs and senior managers that being a jerk doesn't make you a good leader.


  6. Helpful (5)

    "Equipment Buyer/ sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Fort Worth, TX
    Current Employee - Sales in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The division I work with has great potential but will not survive because of poor marketing and support from the top

    Cons

    I think the division I work for is going to be sold or terminated. This is all because of very poor top managment

    Advice to Management

    While you still have value at Truck Center Sell


  7. Helpful (4)

    "Same Management = Same Declining Results"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    Market share and structure to support global operations unlike competitors.

    Cons

    Short-term focus misses bigger picture.

    Advice to Management

    Review your business model - LQDT should be more profitable.

    Liquidity Services Response

    Jan 25, 2016 – Vice President, Human Resources

    Thanks for taking the time to post. Many CEOs do sacrifice the longer term in order to optimize the quarterly returns. However, Bill Angrick, our CEO, has not done this. He’s been explicit with... More

  8. Helpful (8)

    "I think Liquidity is paying current employees to give good reviews. The real deal comes from past people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liquidity Services (More than a year)

    Pros

    Some roles allow for flexible schedules.

    Cons

    Management is hiring in friends and micro managing everyone else

    Advice to Management

    Work harder at making the workplace better and not having HR make current employees give fake reviews

    Liquidity Services Response

    Jan 25, 2016 – Vice President, Human Resources

    Thanks for taking the time to post. Liquidity Services does not pay for positive reviews. We value all feedback and focus on using feedback to help us improve.


  9. Helpful (9)

    "Terrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Liquidity Services full-time

    Pros

    Decent benefits, good location in DC

    Cons

    This was by far the worst job I ever had. The senior leader assigned to our team was a tyrant. This person demanded a full understanding of this very complex business as of only a few days on the job. Hours were terrible. Many team members worked in the office until 8-9 pm, and some later, and then went home to work into the morning hours. After that level of exhausting effort, rarely was anything considered good enough to the team leader and this person would often berate staff who had done the best they could with limited, unclear, and complicated information. It became a miserable experience to get up and come in for the day, and an anxiety-riddled event to check email outside of work hours for knowing there would be some demand and unreasonable deadline that often required working all night for days on end. This senior team member was so incredibly hard to work for that nearly the entire team quit within six months to a year of working under this person. One would think that would be a clear indicator of a serious issue to HR or execs but things remained the same. I'm not big on trashing reputations but there are so many other issues, inefficiencies, and outdated practices across this company, it would be a huge mistake for anyone to work here. You have been warned here and in many other reviews.

    Advice to Management

    An entire management turnover is necessary, with people who are smart and know how to implement the vision of the company, but also who know how to manage and cultivate staff. Without that, personnel will continue to be a revolving door and there will never be enough consistency to improve.


  10. Helpful (11)

    "This place sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Washington, DC
    Former Employee - Software Engineer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than a year)

    Pros

    There are no pros at this company.

    Cons

    poor salary, poor office space, poor management, poor end products.

    Advice to Management

    sell off sprawling unprofitable business lines, pay closer attention to poor quality middle managers.


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