Liquidity Services Reviews | Glassdoor

Liquidity Services Reviews

Updated May 1, 2017
28 reviews

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2.0
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Liquidity Services Chairman and CEO Bill Angrick III
Bill Angrick III
12 Ratings

28 Employee Reviews

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Pros
  • Nice upscale office building in good location with free covered parking (in 6 reviews)

  • great people and great work environment (in 5 reviews)

Cons
  • They say work/life balance but that consists of nights and weekends and about 80 (in 8 reviews)

  • Upper management is part of the good ol boys (in 7 reviews)

More Pros and Cons

  1. Helpful (6)

    "Comical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Liquidity Services full-time

    Pros

    You have the possibility of meeting some wonderful colleagues and making life long friends.

    Cons

    The IT Department is a joke. From hiring the wrong low level employees all the way up through management. This Department stays alive on the backs of few people that are practically chained to their desks to work 60+ hours a week to get it all done, simply because upper management/Directors can't seem to hire the right people to help their current associates out. CIO and VP of IT left the company in the last 3 months, so there are a lot of changes happening. But some of the executives in this company are just a complete joke. When they do manage to hire someone that knows what they're doing, the Directors will take all the credit for their work when its done correctly and when it's not they will immediately throw them under the bus. There is no sense of team work here, a lot of "ideas" with nothing ever getting done. Oh and if you aren't obsessed with ServiceNow, walk away because this company is starting to use ServiceNow for everything, and I mean everything. This company will literally suck out your soul and make you hate your life.

    Advice to Management

    Stop being so focused on numbers. Start paying attention to people. Start actually trying to manage your employee's careers instead of just caring about the metrics. There is a difference between being "written up" and being coached. You need to invest in your associates futures and help guide them to where they need to be, teach them, motivate them, inspire them. Don't bark orders and when someone gets it wrong immediately write them up or fire them, it sets the worst precedent.


  2. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked with a lot of awesome people and learned a ton. Great exposure and experience to upper level management. Your ideas and creativity is definitely appreciated.

    Cons

    Salary tends to be low, lay offs tend to be a common theme, there isn't a ton of room for growth or internal movement. The company does do a lot of team building events though, which is nice.

    Advice to Management

    Keep listening to employees and promote creativity. Keep promoting team building events and increase salaries. Try to reduce turnover and hold on to employees who contribute and know the business.

  3. Helpful (6)

    "Too much favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    flexible work schedule if you're in the right group

    Cons

    lots of unqualified and incompetent people left in and even promoted in positions that were not a good fit for the sake of saving money. If someone important doesn't like your boss then you'll be dragged in the mud with them whether you wanted to participate in office politics or not.

    Advice to Management

    Transparency is key! Post jobs internally instead of filling them with your favorites so people who are actually qualified can apply.


  4. Helpful (4)

    "A company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Washington, DC
    Former Employee - Account Executive in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liquidity Services full-time (More than a year)

    Pros

    Good Location. Smart Coworkers. Interesting industry. The reverse supply chain model seemed to be a great model for a business.

    Cons

    There was an air of stress in the sales department. Not sure about the product that was being sold in those pallets. The wholesale business is kind of shady.

    Advice to Management

    Have more open communication with the teams that support the business. Refrain from using the term "exciting' from every single sentence when it comes to selling scrap material.


  5. Helpful (3)

    "Scrap site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrap Site Manager in Orange Park, FL
    Former Employee - Scrap Site Manager in Orange Park, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than 8 years)

    Pros

    Being around Military equipment and personnel. big pro.

    Cons

    lots of work and no help, The company use to look out for the employees and take care of them not any more.

    Advice to Management

    Stay on upper management for help if not you will see why.


  6. Helpful (5)

    "No vision in a niche industry,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Houston, TX
    Former Employee - Account Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    -Decent flexibility, and decent work-life balance
    -Competitive pay
    -Great place to build a network
    -Decent platform in a niche industry

    Cons

    -Despite the merger with Liquidity Services, the Houston office is run by 2-3 legacy employees from Network International. This really hurts innovation and productivity.
    -Legacy Network International employees who are now in middle management and VP roles are not suitable for their promoted roles. One only has to track their "evolution" to their current role to see what is wrong and why they are not qualified.
    -Operations department is highly inefficient. Despite the open door policy, trying to change or address this with higher ups will only put you in the limelight.
    -Promotions are a popularity contest.
    -VERY high turnover.
    -No career track.
    -Mickey Mouse atmosphere. Ex- After an internal survey was done in 2015 and management was slammed. Ops leadership held several meetings about kumbaya feelings and how one should express themselves. They used $20 bills and gift cards to elicit the answers they wanted to hear from people while never addressing the survey itself or the questions and answers it posed. It would have been laughable if it wasn't so pathetic, and a great snapshot on the lack of leadership.

    Advice to Management

    -Outside sales (AEs) are way over paid for their results, or lack thereof. They are given too much clout, and in turn, this burdens and weighs down the rest of the company.

    -More change is much needed. Since the merger of Network International with Liquidity Services, change has been extremely slow and NI managers openly push against corporate change but will put on a facade for corporate. Corporate needs to further streamline and leverage it's acquisitions. But they are slow to do so effectively. The stock price (LQDT) once they bought GoDove and Network is indicative of this lack of vision. Thier investors must be livid. There isn't much competition in the publically listed realm for this industry, but that could change. So get on with it and own your market space before some else does.

    -Change does not happen from the bottom up, it needs to happen from the top. Using the same management to get different results will get you nowhere. Shake things up at the top and change will occur.


  7. Helpful (10)

    "...run... don't walk..to the nearest exit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reisterstown, MD
    Current Employee - Anonymous Employee in Reisterstown, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liquidity Services full-time (More than a year)

    Pros

    There is some amazing talent that work there and relationships that have been forged along the way.

    Cons

    Everyone is expendable; they preach transparency but do back-handed things. They say work/life balance but that consists of nights and weekends and about 80 + a week. They do not seem to value loyalty and hard work; you are a resource; you are expendable!

    Advice to Management

    Value the employees you have; build lasting relationships and understand that we are not just resources but human beings. Look at those you have in positions of power as they abuse this power often.

  8. Helpful (8)

    "i've had better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    a once great culture, albeit slowly stripped away by inconsistent messaging from leadership and increasingly high, high turnover. there is some opportunity to grow but playing the "game" > performance

    Cons

    if you need a job then sure. if you are qualified and can go somewhere else, i'd do that. i also agree with previous review that there are several solutions or number figures being marketed that are simply inaccurate.

    Advice to Management

    -don't have VP's who have zero experience in any of the roles they manage.
    -using $20 bills to entice (fake) answers in order to fix a team you've mismanaged isn't a solution. i'd hope there was better advice in the leadership group you regularly missed work for.
    -listen and act on the feedback from core team members evaluation of their managers. when the entire team's water-cooler talk consists of asking how your manager got where they are or what are they doing... not good.
    -as a manager(or decent person), don't ask employee A in confidence about employee B then go tell employee B what A said about them.
    -don't implement performance growth programs to check a "best practice" box. really listen to employees, don't be political, and remove the inefficiencies in management.


  9. Helpful (4)

    "struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    Collegial atmosphere outside of the C-suite for the most part

    Cons

    Uneven leadership, poor internal communications.

    Advice to Management

    More transparency, decisiveness.


  10. Helpful (8)

    "Great coworkers suspect management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liquidity Services full-time (More than a year)

    Pros

    Great group of coworkers, all willing to help when you need it.

    Cons

    Game changes almost weekly,its like management moves the goalposts to suit whatever agenda they come up with.

    Advice to Management

    Work on the development of realistic and attainable annual goals.


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