Liquidity Services Reviews | Glassdoor

Liquidity Services Reviews

Updated July 25, 2017
117 reviews

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117 Employee Reviews

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Pros
  • Nice upscale office building in good location with free covered parking (in 6 reviews)

  • great people and great work environment (in 5 reviews)

Cons
  • They say work/life balance but that consists of nights and weekends and about 80 (in 8 reviews)

  • Upper management is part of the good ol boys (in 7 reviews)

More Pros and Cons

  1. Helpful (5)

    "Too much favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    flexible work schedule if you're in the right group

    Cons

    lots of unqualified and incompetent people left in and even promoted in positions that were not a good fit for the sake of saving money. If someone important doesn't like your boss then you'll be dragged in the mud with them whether you wanted to participate in office politics or not.

    Advice to Management

    Transparency is key! Post jobs internally instead of filling them with your favorites so people who are actually qualified can apply.


  2. Helpful (1)

    "Okay place to work; Changes coming soon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liquidity Services full-time (More than 5 years)

    Pros

    Benefits
    Ability to get promotions/recognition for hard work
    Culture/Work-Life Balance

    Cons

    Employees are not paid market rate, or similar to others with the same title/responsibilities
    Lack of communication from Senior Leadership
    Too many payroll issues
    Office "politics"

    Advice to Management

    Complete market rate analysis for all employees, make changes to ensure fairness
    Listen to customer complaints to actually promote and encourage changes from annual survey results, otherwise you're just another hamster on a wheel
    Support your management team to the fullest

    Liquidity Services Response

    Jul 28, 2016 – Vice President, Human Resources

    Thank you for your constructive and thoughtful feedback. Regarding the communications from Senior Leadership, other employees identified the same issue in our most recent engagement survey. As a... More

  3. "Great Company minus the Lack of Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time

    Pros

    Network International was a great company to work for prior to the buyout. Management truly cared for its employees. Management had a great open door policy. There was a lot of room for growth.

    Cons

    There was a lack of leadership. Once Network was purchased there was no direction for the company and employees were promoted to managers with no training and we were not held accountable for their actions.

    Liquidity Services Response

    Jul 25, 2016 – Vice President, Human Resources

    Thank you for your feedback. It’s always helpful to get new perspectives. Our Network International (NI) business focuses on the energy sector and is therefore highly sensitive to the price of oil... More


  4. Helpful (4)

    "A company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Washington, DC
    Former Employee - Account Executive in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liquidity Services full-time (More than a year)

    Pros

    Good Location. Smart Coworkers. Interesting industry. The reverse supply chain model seemed to be a great model for a business.

    Cons

    There was an air of stress in the sales department. Not sure about the product that was being sold in those pallets. The wholesale business is kind of shady.

    Advice to Management

    Have more open communication with the teams that support the business. Refrain from using the term "exciting' from every single sentence when it comes to selling scrap material.


  5. Helpful (6)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liquidity Services (Less than a year)

    Pros

    Great team to work with. Learned a lot of things, though some of them were things not to do. Was able to affect some change, but it was fleeting.

    Cons

    Management wasn't transparent, and worse pretended to be. Efforts to take feedback were plenty, but it always felt forced. Seems like clawing back up to the top continues leading to panic-centric decision making.

    Advice to Management

    Basically you need to read and stick to the Agile methodology, valuing people over process. Adding more process will not fix your problem of too-much-process.

    Liquidity Services Response

    Jun 10, 2016 – Vice President, Human Resources

    Thank you for your feedback. The single largest initiative at Liquidity Services today is Liquidity One Transformation, or LOT. The essence of LOT is redesigning our business processes and systems... More


  6. Helpful (3)

    "Scrap site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrap Site Manager in Orange Park, FL
    Former Employee - Scrap Site Manager in Orange Park, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Liquidity Services full-time (More than 8 years)

    Pros

    Being around Military equipment and personnel. big pro.

    Cons

    lots of work and no help, The company use to look out for the employees and take care of them not any more.

    Advice to Management

    Stay on upper management for help if not you will see why.


  7. Helpful (11)

    "The King is naked!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay was good, and there were many very hard working people within each of the groups.

    Cons

    Starting with LOT; This is a train wreck on it's way. Get a chair and wait by the tracks to watch the crash! The biggest mistake here is that although there are contract firms that do this and can provide an excellent service, the company has decided to spend millions of dollars (14 Million is the number I heard) to do this themselves. Bad management decision. They will wind up with an inbred system, that only insiders will know how to operate and manage. This however will cement their jobs with the company.
    This seems to be the case throughout the organization.
    Second biggest mistake is the investment in Iron Direct. Why would you find the biggest, most entrenched competitor in the world, and try to compete against them? I see this going from a 15M initial investment, and going 5M at a time more, up to 25M before they pull the plug on this giant mistake. Someone also mentioned earlier about how the sales group in the Houston office is way too entrenched in the decision making. There is no one in a leadership position that is strong enough to make the right decisions to change the direction. They will flow with the tide of oil, but never get far from the beach.

    Advice to Management

    Get more input from outside consulting firms before you make multi-million dollar decisions like LOT and Iron Direct. There are some good people there. Figure out who they are and listen to them.

  8. Helpful (4)

    "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Dallas, TX
    Current Employee - Operations Specialist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liquidity Services full-time (More than 3 years)

    Pros

    Some smart people, but not what the industry is all about. Perfect example of KISS (Keep it simple, stupid), Over kill in everything.

    Cons

    Can not think of much. Some smart people involved in processes that are totally not needed. See above for more information.

    Advice to Management

    Re-think how you do things. This is a simple business. The more systems you cling too, the worse your performance. Think "out side the box".


  9. Helpful (5)

    "No vision in a niche industry,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Houston, TX
    Former Employee - Account Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Liquidity Services full-time (More than 3 years)

    Pros

    -Decent flexibility, and decent work-life balance
    -Competitive pay
    -Great place to build a network
    -Decent platform in a niche industry

    Cons

    -Despite the merger with Liquidity Services, the Houston office is run by 2-3 legacy employees from Network International. This really hurts innovation and productivity.
    -Legacy Network International employees who are now in middle management and VP roles are not suitable for their promoted roles. One only has to track their "evolution" to their current role to see what is wrong and why they are not qualified.
    -Operations department is highly inefficient. Despite the open door policy, trying to change or address this with higher ups will only put you in the limelight.
    -Promotions are a popularity contest.
    -VERY high turnover.
    -No career track.
    -Mickey Mouse atmosphere. Ex- After an internal survey was done in 2015 and management was slammed. Ops leadership held several meetings about kumbaya feelings and how one should express themselves. They used $20 bills and gift cards to elicit the answers they wanted to hear from people while never addressing the survey itself or the questions and answers it posed. It would have been laughable if it wasn't so pathetic, and a great snapshot on the lack of leadership.

    Advice to Management

    -Outside sales (AEs) are way over paid for their results, or lack thereof. They are given too much clout, and in turn, this burdens and weighs down the rest of the company.

    -More change is much needed. Since the merger of Network International with Liquidity Services, change has been extremely slow and NI managers openly push against corporate change but will put on a facade for corporate. Corporate needs to further streamline and leverage it's acquisitions. But they are slow to do so effectively. The stock price (LQDT) once they bought GoDove and Network is indicative of this lack of vision. Thier investors must be livid. There isn't much competition in the publically listed realm for this industry, but that could change. So get on with it and own your market space before some else does.

    -Change does not happen from the bottom up, it needs to happen from the top. Using the same management to get different results will get you nowhere. Shake things up at the top and change will occur.


  10. Helpful (10)

    "...run... don't walk..to the nearest exit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reisterstown, MD
    Current Employee - Anonymous Employee in Reisterstown, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liquidity Services full-time (More than a year)

    Pros

    There is some amazing talent that work there and relationships that have been forged along the way.

    Cons

    Everyone is expendable; they preach transparency but do back-handed things. They say work/life balance but that consists of nights and weekends and about 80 + a week. They do not seem to value loyalty and hard work; you are a resource; you are expendable!

    Advice to Management

    Value the employees you have; build lasting relationships and understand that we are not just resources but human beings. Look at those you have in positions of power as they abuse this power often.


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