Lithia Motors Reviews

Updated Jun 6, 2021

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3.7
66%
Recommend to a Friend
73%
Approve of CEO
Lithia Motors President & CEO Bryan DeBoer (no image)
Bryan DeBoer
173 Ratings
Pros
  • "Enjoyed assisting the dealership(in 18 reviews)

  • "Nice work environment and people(in 15 reviews)

  • Cons
  • "Long hours with little concern for family(in 35 reviews)

  • "some benefits, dealerships can all differ from eachother(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Lithia Motors and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Bees Knees

      Jun 2, 2021 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care about their employees.

      Cons

      No cons so far ok

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    2. 1.0
      Former Employee, more than 5 years

      Poor management

      Jun 6, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits, dept managers are great

      Cons

      Used to have an amazing GM. Not anymore. No one is able to receive pay raises no matter hours worked or high quality performance. Not much room for advancement unless you want to be verbally berated by a numbers guy who knows absolutely nothing about the industry and couldn’t care less about any dept other than vehicle sales. Toxic environment. GM is more than happy to sell you the shirt off your own back if he can make himself money. And he has no problem selling used vehicles that are hazardous just so he can save money by not fixing them.

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    3. 3.0
      Former Employee, more than 8 years

      They were so so to work for

      May 20, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large company. Employee stock purchase plan is great.

      Cons

      For as large as they are, the medical insurance is average. They cap out your vacation time early and get mad when you want to take it. Opportunity for advancement is a joke. High turn over rate

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    4. 5.0
      Current Employee

      H

      May 31, 2021 - Car Salesman in Corpus Christi, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job make as much as you want

      Cons

      Ahoy have no life live at the car lot

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    5. 5.0
      Current Employee, more than 1 year

      Startup environment with the security of a Fortune 300 organization

      Dec 9, 2020 - Anonymous Employee in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lithia Motors is a self-aware organization that truly understands the value of innovation. Over the last couple of years, this organization has assembled a product development team that I honestly believe will change the landscape of the automotive industry. Lithia's innovation team is led by two individuals whose passion for creating an outstanding customer experience surpasses anyone I have ever worked for. In addition to their passion for the customer, they constantly go above and beyond to take care of their employees and make themselves available to their team at any hour. In addition to the great leadership team, there is a lot of room for growth. Since this is a new department for the organization individuals have an opportunity to take large steps in their career. One of Lithia's core values is growth powered by people, and they definitely take that value to heart. Since joining, Lithia has paid for me to take a variety of courses to help me take the next step in my career. Accepting the role at Lithia Motors has been one of the best decisions I have ever made.

      Cons

      Growing a product development team during a pandemic is challenging. There are times when the team lacks the formal processes of more established teams. The good far outweighs the lack of process!

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      2 people found this review helpful
    6. 2.0
      Former Employee, less than 1 year

      The Good and the bad

      Jun 3, 2021 - Sales Representative in Grand Rapids, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay with decent benefits

      Cons

      Overworked, and could use some more time off.

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    7. 3.0
      Former Employee

      A real mixed bag

      May 4, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Pay can be excellent - Product team is the golden child of the organization - Chance to work on defining/building some very impactful customer-facing deliverables - Actually very inclusive culture (for having a small-town HQ)

      Cons

      - Churn - Needless headcount when a ton of things could be handle by a couple senior architects (they will never pay >$200k for a principal eng) - Siloing is generally very bad - Some level of corp-speak pep rally silliness

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      1 person found this review helpful
    8. 5.0
      Current Employee

      Great company with good people

      Apr 26, 2021 - Automotive Retail Associate in Billings, MT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and pay. Five word limit

      Cons

      Work with the public, irregular hours. Requires commitment and dedication from entire family

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    9. 1.0
      Former Employee, less than 1 year

      beware of lithia/driveway

      Feb 2, 2021 - Collector in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are okay as far as the automotive industry goes but in the grand scheme of benefits they’re not great. The discounts on cars is the only real pro.

      Cons

      I worked for lithia collections branch (driveway formerly known as Southern Cascade) for not even a month before I resigned. There were constant micro aggressions (racially charged, saying the “r” word to express anger, LGBT phobic etc). In an office of about 30 people I didn’t see one black person? The ways collectors and managers would talk about debtors was disgusting. It was such a negative, cold and dark environment. In all my years working collections- this was one of the hardest places to get up and go to work to in the morning. I would not recommend at all. If you’re looking for a call center position there’s plenty other ones that have professional management and at the very least neutral work environments that don’t suck the actual life out of you. Management was so catty and did not know how to actually lead or teach employees. I could go on and on. Overall- no.

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      1 person found this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Fine - Good Experience

      Mar 23, 2021 - Dealership Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I started part time while I was still in school and moved to full time once graduated so that flexibility was nice. Some amazing driven people made a big difference and were very supportive but I know that was not the case in all offices.

      Cons

      Some long hours, but not outrageous.

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