Litmus Reviews | Glassdoor

Litmus Reviews

Updated May 1, 2019

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Found 17 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
86%
Recommend to a Friend
77%
Approve of CEO
Erik Nierenberg
9 Ratings
  1. "Great company, great culture, love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time for less than a year

    Pros

    Great vacation and sick time plan (please, never change it!) Understanding and compassionate leadership that doesn't create a crazy high-pressure vibe Willing to hear employee feedback Great remote culture with one annual in-person meeting Supportive of employee growth

    Cons

    Health insurance is expensive ($100/month) and not the greatest, would be nice if the full premiums were covered or we had more of a selection

    Advice to Management

    Keep up the chill and respectful culture as we scale.

    Litmus2019-05-01
  2. Helpful (1)

    "Great place, great product, great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time for more than 3 years

    Pros

    Litmus is a leader in its industry, so it's great to work for a company where customers view you a must-have partner, specially as an Account Managemener. The Sales org has grown tremendously and the AM team is seeing an exciting period of growth as it's own team. In my past AM experience, I had minimal work-life balance, but Litmus is amazing at encouraging this and management is great at pushing work-life balance. ...

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    Cons

    You miss out on the catered lunches and office happy hours if you are remote, but I've managed to do virtual ones with a few folks.

    Litmus2019-01-30
  3. "The best company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales - BDR in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time

    Pros

    I've been at Litmus a year now, coming from a public company, I was a little skeptical, but I am so happy I made the jump to Litmus. The growth I've seen within the company is amazing, we've almost tripled the sales team from when I started, I've also seen multiple promotions to AEs, AMs, etc. Great team environment, culture is awesome, very relaxed but competitive at the same time. Managers are all great, helpful,...

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    Cons

    None, great team and great company

    Advice to Management

    Keep it up!

    Litmus2019-01-29
  4. Helpful (5)

    "Be here..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Litmus full-time for more than a year

    Pros

    ...but be in R&D, HR, Finance or support. It's a great, supportive environment. Lots of nice perks, free pop, beer, catered lunch M-Th. Company does nice things for its employees.

    Cons

    ... but don't be in the Sales org. There's no upstream product market fit - companies will spend a little bit monthly but that's about it. Trying to get companies that have paid little money in the past to pony up big $$ now is not something I would not wish on any rep trying to make the next leap in their career but when you take big VC dollars you gotta have something to show for it. CEO needs to have the last word...

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    Advice to Management

    Look for a buyer to acquire you.

    Litmus2018-11-21
  5. Helpful (5)

    "Remote first, fast growing, culture focused startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time for more than 5 years

    Pros

    Most teams support 100% remote and the company has learned how to make that work. Slack & Zoom are primary communication tools. Managers evaluate you on your contributions, not by simply being present. You have flexibility to work the hours that work for you and your family. Fantastic vacation policy which is better than "unlimited" in my opinion. The first of the year your account is loaded with 28 days. ...

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    Cons

    Most of the company embraces "remote first" but a few teams have opted out. Hasn't directly impacted my work as an engineer, but it is concerning having teams in the organization who don't buy into the remote culture could eventually change it. I really wish I could get together with my coworkers more often. Once or twice a year doesn't seem like enough. However, it is amazing the toll even two weeks a year can...

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    Advice to Management

    Keep up the culture initiatives as we grow. They are helping keep Litmus a special place while allowing for the inevitable change

    Litmus2018-09-25
  6. Helpful (13)

    "Used to be so awesome...not anymore!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Litmus full-time for less than a year

    Pros

    Great people work here. Great product that is beating the daylights out of the competition. Great customers who care about the email community.

    Cons

    It used to be a fantastic place to work with a genuinely positive culture. They had great benefits and cared a lot about their people. Since then, the company has taken investment money and grown incredibly fast to the point that no one knows anyone anymore and it has become a sales machine since the founders sold out. Profits first, people second. I would also highly recommend steering clear of the Sales team in particular....

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    Advice to Management

    Go back to what made the company great to begin with

    Litmus2018-09-20
  7. "Growing pains, but overall a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Boston, MA
    Recommends
    Positive Outlook

    I worked at Litmus full-time for more than a year

    Pros

    Remote first culture, everyone is committed to making Litmus a people focused organization.

    Cons

    Not every department embraces remote first. Communication across teams and leadership is lacking. Sales team was expanded way to quickly.

    Litmus2018-09-05
  8. "Great place to be thus far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time for less than a year

    Pros

    Really no negatives. Best in class product with very smart, caring people to work with. Flexibility to essentially work whenever/wherever you see fit provided you get the job done. Much of the company is remote, but in office employees get lunch daily amongst other perks.

    Cons

    None that I can think of, continue evolving the product and things should continue to be great.

    Advice to Management

    Continually work on making the product better and better so we remain top of class.

    Litmus2018-05-27
  9. "Great employer, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time for less than a year

    Pros

    Company is very relaxed and trusts its hired properly enough to give their employees room to breath. Remote culture allows you to WFH whenever necessary. Amazing benefits, pay is competitive, and free lunch every day. They promote and allow people to make cross department jumps based on their career interests

    Cons

    Communication between departments needs to improve. The company is growing at a very fast clip and there is still work to be done on getting the proper processes in place to make sure it can scale effectively. People are always open to respond to Slack or email, but there is no set up “proper channel” for communication. Communication within my particular department is pretty good though!

    Advice to Management

    Focus on improving communication between departments. Everyone is great at their job, but collaboration is a key to a growing company’s success

    Litmus2018-04-10
  10. Helpful (2)

    "Amazing company! Proud and lucky to be a part of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time

    Pros

    - Employees first. Litmus cares about its employees and it shows. Fantastic benefits/perks, strong focus on work-life balance, great company events. - Leader in email testing, well-respected company in the industry. - Healthy, well-managed growth (many companies don't know how to do this) - Autonomy. Litmus trusts its employees and gives the freedom to get our work done in the best way for us to do so. No micromanagement...

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    Cons

    - Not really a con, but everyone I work with is passionate about the company as well as what they do. We work with a lot of smart people who genuinely care, so if you're looking to put in minimal effort, this isn't the place for you. - Again, not exactly a con but we genuinely enjoy each other's company, and while we do have company wide events and are well connected on a daily basis, I do wish we could spend more time...

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    Advice to Management

    Keep it up! You've done a great job keeping the culture as we've grown, while also keeping the growth at a healthy pace.

    Litmus2017-12-12
Found 17 reviews