LiveOps Software Engineer Reviews | Glassdoor

LiveOps Software Engineer Reviews

5 reviews

Filter

Filter

Software Engineer

1.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Keith Leimbach
0 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
  • It is important to note that LiveOps has both employees (me) and self-employed agents that work from home (in 129 reviews)

  • Flexible schedule, some lines have minimum time required to work but not all (in 28 reviews)

Cons
  • There can be unpredictable call volume at times (in 36 reviews)

  • hard to stay motivated when talk time is low as you are paid by (in 27 reviews)

More Pros and Cons

  1. Helpful (10)

    "Senior Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at LiveOps full-time

    Pros

    Free food 2 days a week.
    uses latest technology

    Cons

    Internal fighting among the employees
    Lots of politics
    Sweatshop
    Abuse of scrum methodologies. Everything needs to be done in 2 weeks(even though its a 6 month project)

    Advice to Management

    Should give reasonable deadlines to employees
    Stop playing politics.
    Stop harassing employees infront of other emplyees.


  2. Helpful (21)

    "LiveOps will lie to you and take advantage of you."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Applications Engineer II in Cedar Park, TX
    Current Employee - Software Applications Engineer II in Cedar Park, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LiveOps full-time (More than 3 years)

    Pros

    Free snacks in the office kitchen.
    Free booze in the office break room.
    Work from home 15 - 25% of the week.
    Relaxed dress code.
    Good Dental.

    Cons

    Very expensive medical plan.
    Lie about benefits to get you hired - especially stock options and tuition reimbursement.
    Inexperienced and unprofessional first-line managers.
    Cocky out-to-lunch jet-set executives.
    Business set to fail, verge of bankruptcy, cannot get any more investment funding.
    Management decisions made based on personal friendships and immaturity
    Out of date work software, incompetent IT support
    Little to no communication between the people who agree to projects and the people who do the work
    Few qualified and competent employees, including management.
    Expect you to work 65 hours a week on a 40-hour based salary.
    Cheap old office with fake cardboard walls. It is noisy to the point where everyone wears headphones just so they can get work done.
    Business model is to take advantage of stay-home adults like single parents and care providers. Hire them as "independent contractors" to avoid all responsibility and avoid paying a living wage.

    Advice to Management

    Don't lie to people about their benefits just to get them onboard. Don't ignore employees when they ask legitimate questions. Have integrity and be up front with people, it's better than lying to them or ignoring them. Don't have half an office work from home four days a week and then expect other people to come in every day. Don't ignore workplace issues, like not having anybody identified to answer the door or deal with visitors. Don't put people in management positions simply because they've been with the company 8 years. Make sure they have leadership skills and are mature enough for that responsibility. Don't have every supervisor or above say high to everyone in the office, or if they do at least make sure they are respectful about it. I had about 20 people interrupt my work to tell me their name. Not what they do at the company, or if we are going to be working together... just their name. This serves no purpose and feels kind of demeaning. In other words... "HI my name is MANAGER, just stopped by to tell you that I am a MANAGER. Have a nice day, goodbye." Speaking of the managers, it is also very obnoxious to have them leave their doors open during meetings and conference calls. It is very annoying to people that are trying to get work done. They don't want to hear you and your issues. Close the door!


  3. "Good Team Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Redwood City, CA
    Current Employee - Senior Software Engineer in Redwood City, CA
    Recommends
    Neutral Outlook

    I have been working at LiveOps full-time (More than 3 years)

    Pros

    Good Team work,Flexible work hours, WFH culture.

    Cons

    Changed tech direction too often

    Advice to Management

    Stay focus !!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "I am happy so far with Liveops"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer (Platform) in Redwood City, CA
    Current Employee - Senior Software Engineer (Platform) in Redwood City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LiveOps full-time

    Pros

    Relaxed working environment, cool coworkers and management as well.

    Cons

    As engineer, wish for more usage of modern applications

    Advice to Management

    Give employees more opportunities to do new things.


  6. Helpful (4)

    "Not the most enterprising company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Laid back work culture

    Cons

    - Disorganized, nobody really knows what is going on