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LivePerson Employee Reviews about "upper management"

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  • "Most people are great and fun to work with(in 102 reviews)
  • "Good benefits and Company events(in 45 reviews)
  • "LIvePerson has a great culture grounded in the core values of helping others and being an owner.(in 40 reviews)
  • "Pay is good(in 21 reviews)
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Found 21 of over 777 reviews

Updated Sep 28, 2023

Reviews about "upper management"

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    1. 1.0
      Sep 18, 2020
      Senior Software Development Engineer
      Former Employee, more than 1 year
      Seattle, WA
      CEO Approval
      Business Outlook


      - People: I had some really GREAT colleagues that I worked with- some excellent devs and a few managers. Unfortunately, a lot of talent was wasted and many have since left the company. - Salary: My salary was pretty decent, however I know this wasn't the case for everyone. Some people were definitely grossly underpaid, as salaries were very inconsistent throughout the company.


      In my entire career in software (10+ years), I have never seen so much office politics among managers. There are a lot of cultural problems throughout LivePerson, for a variety of reasons. I was one of the first employees in the Seattle office when it opened, and in the beginning it had a startup type of feel to it, with growing teams. However, a major issue began to emerge in that most of the senior management was brought over from Amazon, and attempted to apply the Amazon culture to LivePerson. Of course these are two very different companies. My last team had 3 different managers in 4 months, because they were either fired or quit. I hadn't even gotten to know my final manager when in second ever 1-on-1 conversation I was fired. I was told I had a choice between resigning or 'going through HR, and nobody wants that.' Aside from the culture issues, LivePerson has severe tech problems. Every company has tech debt, but this goes way beyond with lots of recurring customer reliability issues. There was a very strong resistance by upper management to modernize or have anything to do with cloud infrastructure. Like I said above, there were a lot of good people at the dev and lower management levels, but the mid level management was just toxic. It really felt as though nobody really cared about you and your career development on an individual level. The CEO seems to actually be sincere and care about the company, but I really can't say the same for mid-upper management.

      1. 5.0
        Apr 14, 2022
        Current Employee, more than 3 years
        CEO Approval
        Business Outlook


        - Work life balance - Work from anywhere - The work you get is really cutting edge problem solving - You get end to end responsibility and ownership for the tasks - Employee centric decisions by the management - Reachable upper management, who listen to your queries and changes the policies accordingly


        Actually not much cons I could think of

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