LivingSocial Reviews | Glassdoor

LivingSocial Reviews

Updated February 15, 2017
101 reviews

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2.0
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LivingSocial President and CEO Gautam Thakar
Gautam Thakar
23 Ratings

101 Employee Reviews

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Pros
Cons
  • Very little appreciation for work/life balance in some departments (in 19 reviews)

  • upper management does not care about the employees (in 25 reviews)

More Pros and Cons

  1. "Game over"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LivingSocial full-time

    Pros

    Laid back culture and environment.

    Cons

    All jobs are being moved to Chicago since acquisition

    Advice to Management

    Be honest.


  2. "Not too bright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LivingSocial full-time

    Pros

    Some nice people, great location, opens door to better places professionally

    Cons

    The employees aren't very bright (generally),and the management is even worse. Sorry, not sorry. The best employee was a fabulous gay guy and this other chick who appreciated good people.

    Advice to Management

    Hire based on merit, and fire according to individual contribution to the company's success (or lack thereof), rather than on favoritism.


  3. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Teams are collaborative and small

    Cons

    no structure to career advancement

    Advice to Management

    more structure and plans more into the future


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Hopefully the company survives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Consultant
    Former Employee - Senior Marketing Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LivingSocial full-time (More than 3 years)

    Pros

    Met and worked with some of the top performing sales people in the world who were not just coworkers, but family

    Cons

    New CEO taking company in a different direction. Has been a sinking ship, but hope it turns around


  6. Helpful (2)

    "Run for the hills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LivingSocial full-time (More than a year)

    Pros

    Work-life balance. That's literally it. You can stuff your snacks in a sack, along with Spirit Week and Ice Cream socials. None of it matters if everything else is a hot mess

    Cons

    Where to start. LS has a long history of laying off great people only to rehire/promote less qualified people in the same positions mere months later. It's no wonder the company was in a tailspin.

    Senior leadership is a bunch of people that stuck around long enough to get promoted. They are not people focused - they may have been good at their former jobs but that does not make someone a good people manager. Feels like they are just a bunch of parrots, repeating word for word what they hear from executives without any clear vision on how to support that or help the rest of us do our jobs.

    Seeing a lot of feedback about HR and high school behavior, and I tend to agree. Environment feels very cliquey, with senior staff handpicking their favorites and blind to everyone else. If you're not one of their favorites, your voice, needs and opinions will go unheard. In a small office environment, sound carries. I had the misfortune of overhearing HR loudly complain about a former employee who had been laid off and had questions about the status of their departure. This person was so rude to the former employee, and it continued after the phone call was over when they loudly kept the complaint sessions going. It was disgusting and made me embarrassed to work at LivingSocial. Everybody has bad days at work and vents about their job, I get it, but maybe don't sit HR right next to everyone else if they cant keep their mouths shut with unprofessional comments. Even if the former employee was being rude, maybe give them a break? They just got laid off, and aren't you HUMAN RESOURCES?

    It's very hard to see the light at the end of the tunnel here. I trust that the executive team has a clear vision for the future of the company, but I'm not clear how that will impact anyone not working on new initiatives. My instincts tell me that we're just here long enough to help the shiny new toy stand on its own. Senior management needs to wake up and realize that everyone not in their inner circle feels completely unserved by them.

    If you're applying to work here, you either literally just graduated from college or someone senior/executive knows you and brought you on. Buyer beware.

    Advice to Management

    Be better.

    LivingSocial Response

    Aug 18, 2016 – VP, HR

    Thank you for taking time to give your feedback. We work hard to create a culture where people can manage their personal and professional lives. And, I enjoyed Spirit Week, as well! But, I also ... More


  7. Helpful (1)

    "Too many dudebros, not enough business people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Analyst in Washington, DC
    Current Employee - Management Analyst in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed atmosphere, low pressure environment

    Cons

    Low standards, no direction, the people in management positions are arts majors rather than MBA's.

    Advice to Management

    Hire MBA's, stop playing favorites and treat employees according to merit, not looks/personality.


  8. Helpful (1)

    "Just Not Right"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LivingSocial full-time (More than a year)

    Pros

    If your in the click you're good! Good starter job for about a year. Good people.

    Cons

    Favoritism. Lack of direction. No HR support if you're not in the click. Lots of talk about how good things are getting but so many lies from the top it's hard to believe anything said. Be careful working here and don't plan to stay. Do not trust anyone in HR. I went to them and was later 'coached' about the issue from my boss. It felt wrong and I may join a few people in talking to a employment attorney.

    Advice to Management

    Fix the favoritism. Allow the employees a trusted avenue to talk about issues other than the Current HR team. Continue listen to the employees and to allow the employees the opportunity to help grow the business.

    LivingSocial Response

    Aug 18, 2016 – VP, HR

    Thank you for taking the time to write this review. We take these issues very seriously, and we want to improve the situation. Employees are our biggest asset and everyone is valued for their ... More


  9. Helpful (1)

    "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits and people. c

    Cons

    Lack of direction and leadership from executive level.

    LivingSocial Response

    Aug 18, 2016 – VP, HR

    LivingSocial is proud of our benefits package. We offer comprehensive healthcare, a generous PTO package (including sick leave), a 401k matching program, professional workshops, and a casual dress ... More


  10. Helpful (3)

    "Started out with such promise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LivingSocial full-time (More than 3 years)

    Pros

    When I first started working for LivingSocial almost three years ago, the company was full of positive energy and happy employees. Everyone worked hard as a team. There was also (sometimes) a full snack and soda apply, and the health benefits were awesome.

    Cons

    Everything went downhill after the new CEO Gautam took over. There were multiple layoffs, email support was taken down, and employees were required to take on mandatory overtime for months (which can get super tiring if you're taking back-to-back calls for 10 hours a day).


  11. Helpful (2)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LivingSocial full-time

    Pros

    Great people and fantastic office location.

    Cons

    Management, business model, growth potential

    Advice to Management

    Listen to your employees, think for yourself and do what's ethical.



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