LivingSocial Reviews | Glassdoor

LivingSocial Reviews

Updated July 19, 2017
283 reviews

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283 Employee Reviews

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Pros
Cons
  • Very little appreciation for work/life balance in some departments (in 19 reviews)

  • Communication on the upper management- employee level is not always good (in 25 reviews)

More Pros and Cons

  1. "Good place, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Management in Washington, DC
    Former Employee - Account Management in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LivingSocial full-time

    Pros

    Great people and very supportive team culture. Very friendly environment.
    Great benefits, gym, 401k, good insurance plans. Very central office location-easy to commute. Good salary if you negotiate and have a good experience to offer.
    Good place to begin your career and to get some working experience.

    Cons

    Not always clear about the direction where the company is going.
    Communication on the upper management- employee level is not always good.


  2. Helpful (1)

    "Good idea at the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Services Representative in Tucson, AZ
    Former Employee - Consumer Services Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LivingSocial full-time

    Pros

    Other employees were some of the sharpest people I have met. While it was a call center job, job was interesting. Free snacks, drinks and team activities were fun. Pay was good.

    Cons

    Disjunction between management and employees. Would be told one thing in company wide meetings and then have something totally different happen. New programs not well thought out. Some merchandise very cheap quality. Merchants did not understand their responsibilities.

    Advice to Management

    Decide if you are going to be a continuing concern. If so inform your managers that they have to be responsive to your employees, your vendors and your merchant partners. If not, please close the company quickly and get off the stage.

  3. Helpful (1)

    "One week in and loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LivingSocial full-time (Less than a year)

    Pros

    Working close to the frontier of modern eCommerce. Team based culture is very collaborative and supportive, and everyone is very friendly. New product initiatives are very exciting to work on, and you can see the results of your work play out.

    Cons

    Commute is not the best because I don't live in the city.


  4. Helpful (1)

    "Good people, great office, lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in Washington, DC
    Current Employee - Inside Sales Associate in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LivingSocial full-time (Less than a year)

    Pros

    -Great new onboarding, training, and managerial handling of new hires (just started new program to train sales)
    -Management is so helpful and sits with the rest of the team for any questions
    -High expectations but also very understanding of mistakes and mess ups -- in fact you're expected to mess up
    -Down to earth people, fun atmosphere, ping pong table, music always playing
    -SNACKS
    -Great location next to White House
    -Enjoy coming to work
    -Not micromanaged but always someone there to help if you need

    Cons

    - Time of BIG changes, new CEO, meaning new strategies, new developments, and lots of managerial changes
    - Because of big workforce cuts, wait time for customers / merchants is super long, dev ops is slow in the pipeline, should be more intuitive processes sometimes

    Advice to Management

    Hire Up workforce again where needed, production is slow, wait time is slow


  5. Helpful (1)

    "Senior/Programmer Analyst"

    StarStarStarStarStar
    Former Employee - Senior Programmer/Analyst in Washington, DC
    Former Employee - Senior Programmer/Analyst in Washington, DC

    I worked at LivingSocial (More than a year)

    Pros

    Very cool place to work.

    Cons

    Not particularly any as of now


  6. Helpful (4)

    "Displaced due to Outsourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Services Representative in Tucson, AZ
    Former Employee - Consumer Services Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LivingSocial full-time (More than 3 years)

    Pros

    Met some awesome people. Learned new skills.

    Cons

    Too much build up. Not enough delivery. No clear vision or transparency.

    Advice to Management

    Test new products before offering to consumers. Invest more in your employees. Happy employees create happy customers.


  7. Helpful (2)

    "Lacks security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Houston, TX
    Former Employee - Territory Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing culture with the most amazing people!!! Was such a great product to sell!

    Cons

    Laid off out of nowhere even as a top performer. New CEO took over and cleared out the sales force. Also not many deal on LivingSocial same stuff over and over no job security go somewhere else they hurt a lot of talented people by laying them off. They don't have a focus or a future.

    Advice to Management

    Don't lay off top performers. Might need a better plan to compete with Groupon because the offerings now aren't cutting it.

  8. Helpful (1)

    "Unstable but a Good Office Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local/Live Events/Escapes Editor in Washington, DC
    Current Employee - Local/Live Events/Escapes Editor in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LivingSocial full-time (More than a year)

    Pros

    Everyone is friendly and it's easy to find opportunities to learn outside your department.

    Cons

    The company isn't doing well financially. If you're concerned about stable employment, I suggest you find somewhere else to work.

    Advice to Management

    I understand that money is tight, but compensating your employees after the layoffs this year would be a great way to stop attrition. If not, more job flexibility would also be great.


  9. Helpful (1)

    "Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Torrance, CA
    Former Employee - Marketing Specialist in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LivingSocial full-time (Less than a year)

    Pros

    Trendy, young community
    Fun environment
    Provided snacks, full kitchen, coffee, discounted gym rates, team building events

    Cons

    Poor communication
    Commission structure constantly changing
    Unorganized

    Advice to Management

    Make sure your managers legitimately gave sales experience


  10. Helpful (5)

    "Slash and burn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Service Representative in Tucson, AZ
    Former Employee - Merchant Service Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at LivingSocial full-time (More than 3 years)

    Pros

    I can't think of any. Every job you'll ever have, there will be a few great people, and a few decent perks. I guess at LivingSocial, the biggest perk was the free snacks. But even those sucked.

    Cons

    Everything. Do not - DO NOT - work here. The ship has sunk, and only the tip of the hull remains above water, with Gautum stepping on those below him to keep air in his lungs.

    Advice to Management

    End the misery: it's time to sell. Sell the company and let the people you're still holding captive go.


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