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Lloyds Banking Group

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Lloyds Banking Group

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Lloyds Banking Group Reviews

Updated Jun 2, 2023

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Found 4,858 of over 6K reviews
3.6
65% Recommend to a Friend
Lloyds Banking Group Executive Director and Group Chief Executive Charlie Nunn
63% Approve of CEO

Found 4,867 of over 6K reviews

3.6
65%
Recommend to a Friend
63%
Approve of CEO
Lloyds Banking Group Executive Director and Group Chief Executive Charlie Nunn
Charlie Nunn
757 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
  • "Good work life balance; great in terms of inclusion and diversity(in 397 reviews)
  • "Great people if you are fortunate to land in one of the few actually great areas of the bank.(in 350 reviews)
  • "Good benefits and flexibility/agile working(in 341 reviews)
  • "Some colleagues were great and they were the only reason I stayed for so long.(in 207 reviews)
  • "Good pay and conditions at work.(in 174 reviews)
Cons
  • "Working in a branch with limited number of people and poor management is not a place you like to be when there is constant pressure.(in 209 reviews)
  • "Too many managers have got their jobs by knowing the right people instead of being competent in their role.(in 113 reviews)
  • "Long hours and not for everyone(in 102 reviews)
  • "Their is no career progression unless friendly with staff aside from that they couldn't care less.(in 95 reviews)
  • "Senior management are an absolute disgrace.(in 50 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lloyds Banking Group and is not affected by filters.

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  1. 5.0
    Former Employee

    Xx

    Nov 13, 2022 - Sales Eeecutive in King, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really friendly work environment supportive

    Cons

    Unclear structure depending on team

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Good work life balance

    Feb 24, 2023 - Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance, good culture

    Cons

    Low compensation compared to the market

    Be the first to find this review helpful
  3. Join the Lloyds Banking Group team
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  4. 1.0
    Current Employee, more than 3 years

    Some positives, mostly negative for the US

    Sep 14, 2022 - Senior Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Limited positives as I found the company under staffed , overworked and general demotivated. The work life balance is comparable to most similar sized companies, so hybrid is allowed and used. Management did a great job as promoting growth in the US but I saw the company shrink headcount by 15% in the 3 years I was there.

    Cons

    US Branch is small, less than 250 staff, plenty of work, but teams are overworked so limited engagement from staff. Management is largely junior level people promoted to senior roles, so many lack experience. The CEO is also new to role with no prior experience working at this level. Seemed to fall into the role as the best candidate due to no other candidates available. Lots of good lower level staff but many were leaving due to very few career prospects at a small branch.

    Continue reading
    1 person found this review helpful
  5. 5.0
    Current Employee, more than 8 years

    Don't bother

    Oct 12, 2022 - Anonymous Employee in Chester, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None, always looked down on.

    Cons

    Rubbish management who lool down on you.

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    N/a

    Dec 18, 2022 - Senior Customer Operations Advisor in Edinburgh, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance Good team

    Cons

    Low salaries Sometimes difficult to progress

    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Lloyds offered great work flexibility

    Sep 28, 2022 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance was managed well

    Cons

    Slow career growth and workload was fairly light

    Be the first to find this review helpful
  8. 4.0
    Former Employee

    Pretty decent

    Sep 11, 2022 - Operations Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent salary, nice people, not many surprises.

    Cons

    Teammate was promoted for diversity purposes (female) and was so bad everyone on my team left.

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 3 years

    good company

    Sep 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friendly helpful and teaching experience. industry leader

    Cons

    far office and lack of new tech

    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Good company

    Aug 31, 2022 - Customer Service Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work with, good manager

    Cons

    customer are tricky sometimes always rude customers

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 5 years

    Solid place to work

    Aug 17, 2022 - AVP-Operations in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance, solid company culture

    Cons

    Comp is considered below market

    Be the first to find this review helpful
Viewing 1 - 10 of 4,867 Reviews
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Lloyds Banking Group Reviews FAQs

Lloyds Banking Group has an overall rating of 3.6 out of 5, based on over 5,925 reviews left anonymously by employees. 65% of employees would recommend working at Lloyds Banking Group to a friend and 60% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Lloyds Banking Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lloyds Banking Group. This rating has decreased by -6% over the last 12 months.

65% of Lloyds Banking Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lloyds Banking Group 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Lloyds Banking Group to be culture, career development, benefits and the cons to be senior leadership, management.

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