Lloyds Banking Group Reviews | Glassdoor

Lloyds Banking Group Reviews

Updated December 15, 2017
1,085 reviews

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3.4
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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
485 Ratings

1,085 Employee Reviews

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Pros
Cons
  • Little work life balance most of the time (in 32 reviews)

  • Senior management / HR increasingly pursuing resourcing policies that alienate permanent staff rather than engage them (in 52 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group full-time

    Pros

    Friendly team, great support, high benefit

    Cons

    Stress, heavy workload, no work life balance


  2. "Goof employee schemes & flexible working arrangements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Lloyds Banking Group full-time

    Pros

    Flex working, striving for customer service, good colleagues

    Cons

    politics and performance management routines. Organisation is contracting in size so opportunities getting less.

  3. Helpful (1)

    "progression within the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GTC in Glasgow, Scotland (UK)
    Current Employee - GTC in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lloyds Banking Group full-time (More than 10 years)

    Pros

    lots of good benefits, flex allowance and money off such as cinema tickets. Lots of departments and options for progression. Training is very customer focused so it is clear to see that the bank have the customer in mind in everything that the do.

    Cons

    so difficult to progress even with all the options. Candidates are chosen based on how many points they score. people have created fictional scenarios to get a position and there is no way for the interviewer to know if it is true or not. Why can't an interview not just be about past experience, past roles and ask questions about what they did in that role to see if they would be suitable for this one rather than. "Tell me about a time where you had to make a decision that other colleagues would not like and how did you manage that?" You are losing too many experienced staff members to other companies.
    Some managers fail to recognise the lack of dignity and respect at work or even do anything about it when it is brought to their attention, and there are in some cases a very disturbing lack of trust between staff and their manager in the sense that information shared with a manager may not be held in confidence.

    Advice to Management

    consider re-visiting the interview process, take away the need to put your end of year rating on an application as we know interviewers take this into account even though they are not supposed to. Maybe a dignity and respect at work campaign is needed at this time to. We have put a lot of focus on the customers experience, I would like to see this with staff now too, staff need to feel valued.


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lloyds Banking Group full-time

    Pros

    Relaxed culture inc. work from home, good benefits

    Cons

    Bureaucratic, slow, projects can be dull


  5. "Lloyds"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group full-time

    Pros

    -Friendly working atmosphere
    -Clear Job Progression

    Cons

    -Difficult tasks to handle
    -Hard to ask for help


  6. "Credit Risk Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good flexible working environment and time

    Cons

    Very static career pathway


  7. "Not a great bank but okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lloyds Banking Group full-time

    Pros

    Good employee benefits, good work life balance, clear management structure

    Cons

    Very low salary in comparison with other banks, outdated computer systems, not enough career progression opportunities, very bureaucratic, too much micromanagement

    Advice to Management

    Stop micromanaging people and provide stuff with more competitive salaries. Salaries are so low it's a complete joke

  8. "AML analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AML Analyst in London, England (UK)
    Former Employee - AML Analyst in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lloyds Banking Group (More than a year)

    Pros

    9 to 5 work
    usually do not need to work overtime

    Cons

    Salaries are lower than other banks
    Not so many opportunities to be transferred to overseas countries


  9. "KYC Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - KYC/AML Analyst in Gillingham, England (UK)
    Current Employee - KYC/AML Analyst in Gillingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lloyds Banking Group full-time (Less than a year)

    Pros

    -Good knowledge of client due diligence
    -Exposure to anti-money laundering

    Cons

    -Very limited room for progression
    -Politics everywhere
    -Progression is based on who you know rather than what you know

    Advice to Management

    When you see talent, keep it and do not throw it out of the window.


  10. "Good Benefits - Constant Restructure - Staff not valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lloyds Banking Group part-time

    Pros

    The Staff you work alongside are fantastic! Benefits package is good. Pay is good - although once you are competent - you cannot really move up very easily. Very good at supporting staff looking to change hours - due to change of circumstances. Every manager I had was willing to work with me to find a good working pattern for both of us.

    Cons

    Constant restructures - all about profit rather than customers & valuing staff trying to support customers. Continuing changing targets. Only opportunities for progression in certain areas of the country.

    Advice to Management

    Listen more to staff at the frontline & support those who really know what customers need & want.


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