Lloyds Banking Group Reviews | Glassdoor

Lloyds Banking Group Reviews

Updated April 26, 2017
855 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
365 Ratings

855 Employee Reviews

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Pros
  • They have a good culture of work life balance that also allows working from home at least once a week (in 143 reviews)

  • The biggest plus working for LBG was being able to work from home 3 times a week as my role did not require me to be in the office every day (in 28 reviews)

Cons
  • The work/life balance comes at a trade-off of lower pay than you will receive elsewhere (in 26 reviews)

  • Senior management / HR increasingly pursuing resourcing policies that alienate permanent staff rather than engage them (in 47 reviews)

More Pros and Cons

  1. "Talks about values but does not live the values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Lloyds Banking Group full-time (More than 10 years)

    Pros

    Good work / life balance

    Cons

    No career progression. Doesn't value staff. Low / Not equal pay.

    Advice to Management

    Train managers to be leaders, to Inspire their team. Lead by example and treat colleagues how you would like to be treated


  2. "Customer service assistant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group full-time

    Pros

    Interaction with the customers on a daily basis

    Cons

    The salary isn't very well paid


  3. "So So"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Normal large corporate environment, work life balance is also good.

    Cons

    Slow progression with a lot of PR rubbish to make you think all is going well. Could really benefit from a major restructure of legacy division eg: Retail, Ops, Commercial. Impossible to get anything done at speed


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  5. "Architecture Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Function in London, England (UK)
    Former Employee - Head of Function in London, England (UK)
    Neutral Outlook
    Approves of CEO

    I worked at Lloyds Banking Group full-time (More than 10 years)

    Pros

    Great team to work in for the most part, and exciting projects to work on. Company policy is generally family friendly.

    Cons

    Late meetings at the last minute can be a pain, especially for those not based in London.


  6. "A bit of a tea club - LBG Hove"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Hove, England (UK)
    Former Employee - Analyst in Hove, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Huge opportunities to learn and grow professionally. FTSE 100 organisation and a leading banking giant. I have learned a lot during my time.

    Cons

    Very low tier. From start to finish all you hear around you is football, and team work is taken into a new level where its become a bit more secondary school like. Loud disruptive conversations in some parts of the building.

    Advice to Management

    Fresh injection of new management style to cultivate high capacity/achieving individuals. The current culture tends to ridicule the hardworking professionally cultured individuals in favour of favouritism. A new crop of management who arent intimidated by fresh studious and challenging talents.


  7. "Nice comfy place to retire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, ON (Canada)
    Current Employee - Senior Manager in London, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Lloyds Banking Group (Less than a year)

    Pros

    9 -5 job
    Good place understand inner workings of a bank

    Cons

    Frustrating, too many people doing too little
    Bureaucratic

    Advice to Management

    Hire more high calibre engineers, remember bank is now a tech company.


  8. "Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good packagefor all employees at most levels

    Cons

    Very staid and very much a place where you are not recognised for your talents

    Advice to Management

    Listen to employees


  9. "30 years in Group IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lloyds Banking Group full-time (More than 10 years)

    Pros

    Pleasant office environment to work in with technical and personal training available in line with current job role. Majority of people's behaviour is good or very good with a general willingness to assist where possible. Challenging environment, but decent work/life balance is possible !

    Cons

    Senior management / HR increasingly pursuing resourcing policies that alienate permanent staff rather than engage them. My personal experience towards the end of my time there was that expected high levels of multi-tasking were making people less efficient than in the past.

    Advice to Management

    Be wary of the trend to just treating staff as an overhead. Go back to a) valuing loyalty a bit more plus b) valuing those who may be seen as doing just an average job but are actually underpinning the efficiency of key processes within the IT function.


  10. "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Banking Manager in Birmingham, England (UK)
    Former Employee - Private Banking Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lloyds Banking Group full-time

    Pros

    Lloyds as a company look after their staff well with regards to sharesave schemes, bonuses, pension, holidays etc. Your work expereince will heavily rely on how good your boss is.

    Cons

    There are alot of people within Lloyds who have been their all their working lives meaning they are plodders or institutionalised.

    Advice to Management

    No Advise


  11. "Great Benefits, Awful job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Lead in Halifax, England (UK)
    Former Employee - Test Lead in Halifax, England (UK)
    Disapproves of CEO

    Pros

    Good Salary
    Good amount of Holidays
    Work life balance is good
    Flex options
    Bonus

    Cons

    Everything is been offshored
    No job satisfaction
    So much red tape
    Performance Management
    Poor Top level Management

    Advice to Management

    Stop Offshoring


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