Local Lighthouse Reviews | Glassdoor

Local Lighthouse Reviews

38 reviews

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Current Employees

3.9
Star Star Star Star Star
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Eric Oakley
22 Ratings

38 Employee Reviews

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Pros
  • Friendly staff, interesting work environment (in 5 reviews)

  • Unlimited coffee and tea in the break room (in 4 reviews)

Cons
  • Most of your customer service calls will be people trying to cancel their service (in 5 reviews)

  • Worst place you will ever work, you will go home every night wishing you never left your previous job (in 2 reviews)

More Pros and Cons

  1. "So far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Local Lighthouse full-time (More than a year)

    Pros

    Full time hours, Weekends off, Great help from the supervisors, Nice environment
    To work in, They also give us all kinds of goodies to keep the energy going and Casual dress code

    Cons

    Since entering as a CSR, I have to clean up what "sales" promised to a lot of clients (LIES) I totally understand how a customer would feel expecting one thing but then the outcome is totally something else smh

    Advice to Management

    Nothing as of now.


  2. Helpful (1)

    "terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cs Representative in Orange, CA
    Current Employee - Cs Representative in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have nothing positive to say about this company

    Cons

    They have you reaching out to these businesses and promising them ffp. However google works off algorithms to make sure everyone has a fair chance. They cannot promise something they are not in control of.

    Advice to Management

    hire people that are older than 23 to run the floor.


  3. Helpful (4)

    "AMATEUR HOUR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Orange, CA
    Current Employee - Account Executive in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You get paid every week.

    Cons

    Place is a complete sh!t show from Top down. They'll be closed soon...don't worry...

    Advice to Management

    Run.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Layed off worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Content in Costa Mesa, CA
    Current Employee - Content in Costa Mesa, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Local Lighthouse full-time (Less than a year)

    Pros

    Friendly staff, interesting work environment

    Cons

    Unstable job security, unethical business practices

    Advice to Management

    Give employees notice before laying them off


  6. "Great place to work! No place better in Orange County."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Representative in Orange, CA
    Current Employee - Marketing Representative in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Local Lighthouse full-time (More than a year)

    Pros

    i love that they do exactly what they promise every client and we have thousands of clients so happy they never leave us. I also love the high standards. If you lack ethics, you will not last here.

    Cons

    Not everybody succeeds here. There are some who cannot learn this product or who get excused from the job for unethical behavior. I tracked some of their other reviews online and found them crabbing about every company they ever worked for. Sad.

    Advice to Management

    I love the great work we do to help out thousands of customers. Thanks for the treats every Friday!


  7. Helpful (1)

    "Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Local Lighthouse full-time

    Pros

    Fun place to work. Fun people and fun supervisors. Time goes by really quickly. Love feeling like a job well done.

    Cons

    Sometimes it feels a bit disorganized in terms of assigning tasks or what goes where. We don't always have all the answers.


  8. Helpful (2)

    "Full time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Costa Mesa, CA
    Current Employee - Customer Service Representative in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Full time hours , can get overtime, set schedule , weekends off

    Cons

    Clients will call in very upset with the service

    Local Lighthouse Response

    Sep 15, 2015 – Human Resources

    Thank you for the feedback!


  9. Helpful (2)

    "Reliable place to make a good check plus residual and help people at the same time. Win, Win, Win"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Orange, CA
    Current Employee - Sales Consultant in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Local Lighthouse full-time (Less than a year)

    Pros

    Great pay
    Payed weekly
    Residual on EVERY DEAL
    Great upbeat and fun enviroment
    The most rewarding part is helping small business owners expand their business and to know in the back of my mind I am helping them feed their families.

    Cons

    The candy machine steals my money sometimes. :( my commute is far coming from South Orange County everyday

    Advice to Management

    When it comes to management they have mentored me in so many ways. I am forever thankful.

    Local Lighthouse Response

    Sep 15, 2015 – Human Resources

    Thank you for the feedback! We apologize for our candy machine, we will bring it up to the vendor.


  10. "Local Lighthouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at Local Lighthouse full-time (Less than a year)

    Pros

    Professional & fun work environment, All management and executives use an open door policy. Weekends off, Over-Time opportunities, Company is big on promoting within. Multiple opportunities for growth.

    Cons

    There isn't any cons, Management is always looking to lead and help their employees grow.

    Advice to Management

    Management is doing a great job! Keep doing what you are doing

    Local Lighthouse Response

    Sep 15, 2015 – Human Resources

    Thank you for the feedback!


  11. "Local Lighthouse Top SEO Co.!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Orange, CA
    Current Employee - Sales Consultant in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Local Lighthouse full-time (Less than a year)

    Pros

    Great business model, great leadership, excellent training, and overall the best employment staff I have ever worked with!

    Cons

    I really personally have not encountered any cons well working for this SEO establishment, I really believe I found the company that really does it right!

    Advice to Management

    Keep up the good work and Maeson is the best team leader plus his team is obviously the best as well duh :)

    Local Lighthouse Response

    Sep 15, 2015 – Human Resources

    Thank you for the feedback!



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