LodgeNet Reviews | Glassdoor

LodgeNet Reviews

20 reviews

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1.9
Star Star Star Star Star
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LodgeNet President & CEO Richard L. Battista
Richard L. Battista
6 Ratings

20 Employee Reviews

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  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Sioux Falls, SD
    Former Employee - Manager in Sioux Falls, SD
    Negative Outlook
    Approves of CEO

    I worked at LodgeNet full-time (More than 10 years)

    Pros

    employees, friends, desk, computer, phone, van

    Cons

    Management, downsizining, layoffs, future, technology


  2. Helpful (1)

    "AKA Sonifi - Name changed due to "stigma""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Sioux Falls, SD
    Former Employee - Project Engineer in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LodgeNet full-time (More than 5 years)

    Pros

    All their jobs are Temp jobs that pays some bills. Not much good to say about a company that makes a practice of social engineering their workers into a life of almost nothing before they almost all get laid off.

    Cons

    This company was built on lawsuits and stripping rights from other companies. Right after bankruptcy their executive legal council officer gave a speech about how great it is that he is a shareholder and really committed. It's a Very dishonest management that are still there after a bankruptcy that took all the retirement funds with almost no warning before stock manipulations. It's an Unsafe , unhealthy , no future, military environment. People with doctors orders not to lift more than 10 pounds are stuck with the heavy lifting (etc.) . The cut throat backstabbing good ole boys will play you all against each other to the point of violent threats. Just bend over and play along and you'll be OK . They PR the employees to death just like a penny stock scam would. A lot of other jobs pay better for the same work.

    Advice to Management

    Technology is killing this company and you know it. Diversify of go away. Sell all 100% of it to the employees because the current mid level and lower management does not know what they are doing and not making any good progress except paying the board of directors to milk them .


  3. Helpful (1)

    "Major Disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Department in Sioux Falls, SD
    Former Employee - Sales Department in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    More PTO than one could use, closed but paid over Christmas, fair medical insurance

    Cons

    Disorganized, poor management, lack of leadership and support, dismal financial outlook.

    Advice to Management

    You talk the talk but don't walk the walk. Take a look around at your employees who want to be there for all the right reasons and weed out the ones who don't instead of laying off those in higher pay brackets. A penny saved is not always in a companies best interest.


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  5. Helpful (1)

    "Systems Test Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Sioux Falls, SD
    Current Employee - Systems Engineer in Sioux Falls, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LodgeNet full-time (Less than a year)

    Pros

    Great people and Great management

    Cons

    Company bought out. Currently in flux


  6. Helpful (1)

    "Horrible, management has no kahunas to stand up to the hotels, Sonifi is the new name even worse."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Representative in Bronx, NY
    Former Employee - Field Service Representative in Bronx, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at LodgeNet full-time (More than 5 years)

    Pros

    The ability to experience some newer technologies with TV's and in other areas.

    Cons

    no raises to compensate rising inflation cost, benefit are not so good either.

    Advice to Management

    The company is top heavy with people in positions that have no clue, and stop cutting the people who is the backbone of the company.


  7. Helpful (1)

    "Field Service Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Miami, FL
    Former Employee - Technician in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LodgeNet full-time (More than 8 years)

    Pros

    With Sonifi running this Company can think of one thing.

    Cons

    LodgeNet was a great company. They where doing good in a Stock a Market, they had happy customers and employees, then they bought On Comand and all there problems. The stock disappear and they lay off . I was lay off, then I was brought back because a Tech relocated. Then Sinofi took over and once again I was lay off. They have a rule twice lay off you can not came back. The Tech left behind where striped of there accumulated sick time. There Field Service are the company bread and butter. If the Hotel does not get service they move on to another company. Tech's are the front personal that have to deal with Hotel GM's and Chief Engineer. You have to be on call for a week. You get called PM you have to go out. West Coast, WPB to to three hours drive. No OT. They will ask you to leave early or take off Friday.

    Advice to Management

    Learn from SW A/L. There CEO has a motto "I take care of my Employees they will take care of the customers".


  8. Helpful (1)

    "No organizational structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier III Support in Atlanta, GA
    Former Employee - Tier III Support in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LodgeNet full-time (More than a year)

    Pros

    Learning the hospitality market with NOC training.

    Cons

    Horrible management, staff does not know what there doing.

    Advice to Management

    fire all and start over.


  9. "Was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Generalist in Atlanta, GA
    Former Employee - Technical Generalist in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at LodgeNet full-time (More than a year)

    Pros

    Had a great work environment, communication from management was good, the only reason I left was they closed the local support center when the economy got bad.

    Cons

    cant think of any at the moment

    Advice to Management

    They were doing a good job and were very employee focused


  10. Helpful (1)

    "the technology is ever changing and improving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in New York, NY
    Current Employee - Service Technician in New York, NY
    No opinion of CEO

    I have been working at LodgeNet full-time (More than 5 years)

    Pros

    It is very challenging, you do a little of everything, DTV, networking, troubleshooting RF distribution, computers, Property Management Systems, plus much more.

    Cons

    The salary don't match the work being done presenting mental stress.

    Advice to Management

    recognize the people who keep the company going and compensate them for their effort, or you will eventually loose them.


  11. Helpful (2)

    "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Generalist in Sioux Falls, SD
    Current Employee - Technical Generalist in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LodgeNet full-time (More than 3 years)

    Pros

    Salary is above average for the area

    Cons

    Business model is severely out-dated.
    Customer support initiatives value quantity over quality.

    Advice to Management

    This company is top heavy and the upper echelons need to be thinned out.
    Stop your Sales department from promising services that don't exist and to follow up with customers.



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